The last time I know they were working was before service account changes, however, it is possible that they were working after that for some time as no one started complaining about them until some weeks after the service account changes were made. Also, it appeared that the timer jobs stopped running about a week after the service account changes. Apparently the timer service is responsible for timer jobs and email notifications and even though it was running, I restarted it to no avail. I went through the steps for changing service accounts again and got the timer jobs to start working again and resolved a number of other problems such as not being able to do farm backups through Central Administration. However, the email problem still persists. I checked the drop folder in the mailroot and there are no emails there. Emails are stuck in the queue folder however... Email on this server is setup as a local smtp server. I haven't been able to find any articles online to resolve this.

Any event errors? Check the properties settings of the Default SMTP Virtual Server in IIS. It was a while ago, (so take this with a grain of salt) but I think I disabled LDAP routing to fix a similar problem.

None that seem to indicate anything. In IIS Manager I see the Start Page icon and below it the local machine name icon with the + sign/tree you can expand. When I expand it I see "Application Pools" and another tree for "Sites". Shouldn't there be a default virtual smtp server here somewhere? SMTP server is installed as a feature, but I could have sworn there was an SMTP virtual server in IIS.

In vers 7 click on the server name and look at the middle pane - its in the asp.net section - or ungroup the view; vers 6 the tree after the sites.

OK, thanks pmolina. I see smtp e-mail there. When I click the icon and open it, nothing is configured. Email address is blank, smtp server field is blank, port is 25, authentication settings has "not required" selected. Shouldn't this be configured? If so, what should be in these fields?

So I opened the SMTP virtual server properties in IIS 6 and noticed that in the delivery tab the outbound security was set to integrated windows authentication. In there was a domain account that I did not change the password to when I did service account changes recently. So I’m betting that when I recycled IIS it couldn’t re-authenticate so it wouldn’t send mail out? Would that explain why it would be sitting in the queue? In any case, I changed the password and hit apply but when I opened it back up the username had disappeared. I couldn’t add another user name through the browse button as I typed the domain account user name and clicked “check name” and it couldn’t find it. Can’t communicate with the domain controller perhaps? So I changed it to no authentication required. I stopped and started the SMTP virtual server in IIS 6 and it's still not sending emails. I even tried restarting the SMTP Service in Server Manager and nothing. I'm fresh out of ideas.

Nevermind I got it fixed :) thanks for all the help guys :)

Hi techieplaya, Could you post your resolution into the forum, so that we can mark it as a answer. Thanks for your cooperation. Regards, Rock Wang Microsoft Online Community Support