Hi, I have been frequently seeing Event ID Errors 5823 and 5819 for Information Rights Management appearing in my logs. Through the ULS logs I have been able to track this down and reproduce the error by saving a password encrypted Office document into SharePoint.  What I don't understand is why I am seeing these errors when I do not have IRM configured.  It is set to Do not use IRM on this server in CA.  Can anyone explain what is  going on under the hood?  I know I can ignore them but is there any way I can stop these errors being generated?

Thanks

Wendy

It might be due to the metadata syncs between SharePoint and the office application. With the xml based document formats they try to sync metadata from SharePoint into the xml itself so it's persisted offline. With Password protection that obviously can't happen. I'm not sure why they'd be tagged as IRM though so I might be going off on a tangent.

Thanks Alex, there is definitely a whole bunch of stuff going on with IRM, which surprises me when it isn't configured to use it.  This is what I'm seeing in my ULS logs.

Category	Level	Message
Information Rights Management	Medium	Information   Rights Management (IRM): The email address of the requesting user is   successfully set to IRM.
Information Rights Management	Information	Information   Rights Management (IRM): The IRM client needs to connect to the RMS server to   get Templates. Attempting to make an online call to the RMS server.
Information Rights Management	Critical	Information   Rights Management (IRM): There was a problem while getting the license   template issuer list after connecting to the Online RMS server instance.   Error value: 0x80040219.
Information Rights Management	Information	Information   Rights Management (IRM): Initial certificate acquisition action was completed   with result code: 0x80040219.
Information Rights Management	Information	Information   Rights Management (IRM): Initial certificate acquisition and other Rights   Management Services (RMS) initialization actions were completed with result   code: 0x80040219.
Information Rights Management	Critical	Information   Rights Management (IRM): There was a problem while ensure IRM client. Status   value: -1, error value: 0x80040219.
Information Rights Management	Medium	Information   Rights Management (IRM): The IRM status of the document [Document Path/Document   Name] is: untried (-1), the return values is: 0x0.

I'm seeing the errors 5823 and 5819 every half hour on my App server as well, (SP2013) and IRM is not configured in Central Admin..

I haven't found any solutions yet

Same situation in my farm. Anyone has any solutions or can we safely ignore these errors??

Hi, same here, no solution so far

• Edited by jori5 Wednesday, May 20, 2015 10:50 AM

Hello Wendy,

I wish I could help you but we are having exactly the same issue. I am sure we have never tried to configure IRM and now we cant get rid of these errors. So far, I have found this problem is caused by application pool missing permissions for C:\Inetpub\wwwroot\_wmcs\ServerCertification.asmx, but this file is only created during IRM configuration as far as I know. Not our case...

Really have no idea..

Jakub

I'm seeing the same problem on my farm.  Any luck getting this resolved?