We setup the alert so that a notification email is sent to subcriber whenever there is a change in the libary. However, the alert is not sent to the subscribed user (we have verified that the user has valid email address). The following errors are captured in the system log. Does anyone encounter the same problem and what are the steps to fix this? Event Type: Error Event Source: Windows SharePoint Services 3 Event Category: Timer Event ID: 6398 Date: 4/22/2011 Time: 4:10:34 PM User: N/A Computer: RDEAMOSS1 Description: The Execute method of job definition Microsoft.SharePoint.Administration.SPImmediateAlertsJobDefinition (ID 5fab8145-0264-48f5-9bbc-9553f112cd16) threw an exception. More information is included below. Cannot complete this action. Please try again. Event Type: Error Event Source: Windows SharePoint Services 3 Event Category: Timer Event ID: 7948 Date: 4/22/2011 Time: 4:10:34 PM User: N/A Computer: RDEAMOSS1 Description: AlertsJob exception in HrProcessEmailNotifications for immediate delivery

Did you migrate the SharePoint content Site or this is new SharePoint Sites? Also validate if this steps to validate alerts jobs works fine. http://sharepointalert.info/2009/11/troubleshooting-sharepoint-alerts-timer-jobs/ Andr Lage Microsoft SharePoint, CRM and Sybase Consultant Blog:http://aaclage.blogspot.com Codeplex:http://spupload.codeplex.com/http://simplecamlsearch.codeplex.com/

Did you migrate the SharePoint content Site or this is new SharePoint Sites? Also validate if this steps to validate alerts jobs works fine. http://sharepointalert.info/2009/11/troubleshooting-sharepoint-alerts-timer-jobs/ Andr Lage Microsoft SharePoint, CRM and Sybase Consultant Blog:http://aaclage.blogspot.com Codeplex:http://spupload.codeplex.com/http://simplecamlsearch.codeplex.com/

I'd also have a lookt at the 12 hive log files. There may be more useful details there. Do you have any other email issues?--Paul Galvin, BrightStarr Microsoft MVP - SharePoint Blogging @ http://www.mstechblogs.com/paul Twitter @ http://www.twitter.com/pagalvin

I'd also have a lookt at the 12 hive log files. There may be more useful details there. Do you have any other email issues?--Paul Galvin, BrightStarr Microsoft MVP - SharePoint Blogging @ http://www.mstechblogs.com/paul Twitter @ http://www.twitter.com/pagalvin

I'd also have a lookt at the 12 hive log files. There may be more useful details there. Do you have any other email issues?--Paul Galvin, BrightStarr Microsoft MVP - SharePoint Blogging @ http://www.mstechblogs.com/paul Twitter @ http://www.twitter.com/pagalvin

Hi Tinh Do, Event 6398 occurs if any of the following situation is true: 1. The third party timer job cannot be found, or it is corrupt. 2. The Windows SharePoint Service timer job cannot be found, or it is corrupt. To resolve this issue, you can refer to this article and try the solution there: http://technet.microsoft.com/en-us/library/cc561011(office.12).aspx. I did a lot of search, but found little information about event 7948. Maybe you can solve the problem above first, see if this could solve your problem. Thanks & Regards, Peng Lei

I have followed the steps provided in http://sharepointalert.info/2009/11/troubleshooting-sharepoint-alerts-timer-jobs/ and the alerts worked. Actually, the re-register alert templates action is the fix.