The client I am at has changed their email suffix. All the accounts returned in active directory show the new suffix. The user profiles in the User Profile Database also reflect this change. However when a user is selected in a people picker, it returns mixed results. This is creating an issue with any email sent from SharePoint where the account does not have the new extension.Where is this information coming from? I want to refresh this information.Thank you for your time.

Is there a cache I can reset for this?

yeah this is a problem, reported to MSFT. i am even facing this issue within my environment, just for luck you can check at MSFT Support if you want to.hassanM. Hassan Raza http://mhrhap.spaces.live.com

A full import of the user profiles does not resolve this issue.

yes i know, even when u delete the user from the profile store and from the site collection as well, and do the full import this still is not fixed.as i said a reported problem to MSFT.hassanM. Hassan Raza http://mhrhap.spaces.live.com

In my case - the title of the individualis different on people picker and Active Directory database.When I click on SSP - I get the following error - I have never tried to modify the masterpage as some forums pointed.So cannot check user profile database. Parser Error Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately. Parser Error Message: The base type 'Microsoft.Office.Server.Internal.UI.SharedServicesAdminDefaultPage' is not allowed for this page. The type is not registered as safe.Source Error: Line 1: <%@ Page Language="C#" Inherits="Microsoft.Office.Server.Internal.UI.SharedServicesAdminDefaultPage,Microsoft.Office.Server.UI,Version=12.0.0.0,Culture=neutral,PublicKeyToken=71e9bce111e9429c" MasterPageFile="~masterurl/default.master" %> Line 2: <%@ Register Tagprefix="wssawc" Namespace="Microsoft.SharePoint.WebControls" Assembly="Microsoft.SharePoint, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c" %> <%@ Register Tagprefix="SharePoint" Namespace="Microsoft.SharePoint.WebControls" Assembly="Microsoft.SharePoint, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c" %> Line 3:

Is there a cache I can reset for this? The People Picker is powered by SharePoint Search - you'll need to run a new crawl for the content source that points at your SharePoint site. I ran a full crawl and my results were updated immediately at the completion of the crawl.

Hi, did you ever get a solution for this issue, we have the same .... regards //Ed