Security Update for Windows 8 (KB3069114)

I have Windows 8 on an HP Pavilion P7-1534 PC.  I have had problems with the update  for KB3069114. When I do all other updates for Sept 2015 without KB3069114 no problems are encountered, and all updates are successful.   When I attempt to do Window update from the Control Panel for just KB3069114 alone the 4.6 MB download freezes at 8%.  I've attempted to use solutions to other similar problems without success.  See pertinent links below.

Security Bulletin URL:  https://technet.microsoft.com/library/security/ms15-098

Security Update for Windows 8 (KB3069114) URL:  https://www.microsoft.com/en-us/download/details.aspx?id=48780

Any solutions to the freezing of the Windows Update in the Control Panel?

Thank You!

Greg

September 13th, 2015 11:30pm

I should add that I have Windows 8 x64 installed, and have attempted to download the update manually and install from my local drive from the URL below WITHOUT success.

Security Update for Windows 8 for x64-based Systems (KB3069114) URL:   https://www.microsoft.com/en-us/download/details.aspx?id=48752

Solutions would be greatly appreciated.

Thank You!

Greg

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September 13th, 2015 11:48pm

Hi GoldWing,

Thank you for your question.

Is there error information when we manually install?

If we could not install, we could refer to the following link to reset Windows update to check if the issue persist:

https://support.microsoft.com/en-us/kb/971058

If not, we could delete Windows profile and refer to the following link to do a clean boot, then install it manually to check if it is successful:

https://support.microsoft.com/en-us/kb/929135 

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

September 15th, 2015 3:13am

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