Secondary DPM Server: DPM Error ID 270

Greetings,

I'm not certain on where to ask this question, but my secondary DPM server can no longer communicate with my primary DPM server. I have the two set up using cyclic protection.

I am able to ping back and forth between the two servers with no issues.  I performed a WBEMTEST from the secondary to the primary and I received:

Number: 0x80070005    
Facility: Win32     
Description: Access is denied

I thought that was curious, so I tried further tests.  I tried from the secondary to the primary the following:

net view \\<primary DPM Server>
Sc \\<primary DPM Server> query
Wmic /node:"<primary DPM server>" OS list brief

I received an "Error 5: Access is denied."

Running the above tests from the primary to the secondary are successful.

So, this seems to be a permissions issue from secondary to primary.  However, I am uncertain as to how to update the account/password so that it authenticates properly.  I've tried adding the secondary machine account to the Administrators group on the primary DPM server, but that was unsuccessful.  Does anyone have any suggestions?

February 3rd, 2015 1:29pm

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