Searching old emails

Hi,

I am having trouble searching for old emails via Outlook.  If I sort my Sent Items, and then click the link at the bottom to get more from Exchange, I see them all.  However, using the Outlook search tools doesn't find them - even if I do an advanced search and use the date field to specify dates.

Is there a way to do this from Outlook?

Thanks!

--Kent

March 23rd, 2015 2:44pm

Kent,

how about if in the search "inbox field" you type:

received: 02/12/2015 ..  03/15/2015   or  sent :02/12/2015 ..  03/15/2015

Example:

you still get the same result ?

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March 23rd, 2015 4:04pm

I tried doing:

<searchterm> sent:10/1/2013 .. 12/31/2013

while on my sent items folder, but it couldn't find anything.

However, if I manually go to that date range, I can see items matching the searchterm.

Thanks!

--Kent

March 23rd, 2015 4:10pm

Karl,

https://support.office.com/en-nz/article/Learn-to-narrow-your-search-criteria-for-better-searches-in-Outlook-d824d1e9-a255-4c8a-8553-276fb895a8da

Will get you familiar with search query syntax.

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March 23rd, 2015 6:09pm

Hi Kent,

From your description, I recommend you check if the indexing has completed.

1. Open Outlook, click the Search box.

2. Click the Search tab, click Search Tools, and then click Indexing Status.

3. When the Indexing Status dialog appears, you should see: Outlook has finished indexing all of your items. 0 items remaining to be indexed.

Hope this can be helpful to you.

Best regards,

March 24th, 2015 3:36am

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