Search doesn't return results when relevant results = 1

We have an issue on our sharepoint 2013 environment concerning search queries that are not returning the results. When looking in the ULS logs I can find Microsoft.Office.Server.Search.Query.Ims.ImsQueryInternal entries where I can see that their are relevant results available. But the queries where the relevant results are 1 don't return any search results when using the "find an Item" searchbox or searchpage. When the relevant results are 2 or more search results are displayed.

Has anyone came across this issue and if so can you point me in the right direction to solve this issue?

Thanks,
Guy 

September 1st, 2015 11:15am

Hi Guy,

As I understand, if the relevant results=1, it will not return any search result when searching in SharePoint 2013.

You could reset index and do a full crawl again to check if it can work.

You also could check if there is query rule about the issue in the search service application.

More reference:

The article below is about SharePoint 2013 Find an Item search box does not return results

http://www.enjoysharepoint.com/Articles/Details/sharepoint-2013-find-an-item-search-box-does-not-return-20956.aspx

Best regards,

Sara Fan

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September 2nd, 2015 3:32am

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