Scan failed with error = 0x8007000e

Hi,

i am unable to update patch, please help me on the same.

Its a WSUS Update Source type ({D4A9F44D-0E23-484C-9F4C-52F5DA685015}), adding it. WUAHandler 5/23/2012 12:56:10 AM 8984 (0x2318)
Existing WUA Managed server was already set (http://servername:80), skipping Group Policy registration. WUAHandler 5/23/2012 12:56:10 AM 8984 (0x2318)
Added Update Source ({D4A9F44D-0E23-484C-9F4C-52F5DA685015}) of content type: 2 WUAHandler 5/23/2012 12:56:10 AM 8984 (0x2318)
Async searching of updates using WUAgent started. WUAHandler 5/23/2012 12:56:10 AM 8984 (0x2318)
Async searching completed. WUAHandler 5/23/2012 12:56:14 AM 6932 (0x1B14)
OnSearchComplete - Failed to end search job. Error = 0x8007000e. WUAHandler 5/23/2012 12:56:14 AM 8984 (0x2318)
Scan failed with error = 0x8007000e. WUAHandler 5/23/2012 12:56:14 AM 8984 (0x2318)

Thank you.

May 23rd, 2012 5:06am

Hi

Run the below command and check the logs for error:

1. Wuauclt.exe /scannow

2.wuauclt.exe /resetauthorization

3.wuauclt.exe /updatenow

4. Refresh the client policy : machine policy ,Software udpate scan then software udpate deployment

Check the scanagent.log and widnowsupdate.log if any errors found send the details.

make sure that windwos Firewall service is disabled in the clients.

Whether it is happening to all the clients please let us know.



  • Edited by SPV4645 Wednesday, May 23, 2012 7:30 AM
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May 23rd, 2012 7:26am

Hi

Run the below command and check the logs for error:

1. Wuauclt.exe /scannow

2.wuauclt.exe /resetauthorization

3.wuauclt.exe /updatenow

4. Refresh the client policy : machine policy ,Software udpate scan then software udpate deployment

Check the scanagent.log and widnowsupdate.log if any errors found send the details.

make sure that windwos Firewall service is disabled in the clients.

Whether it is happening to all the clients please let us know.



  • Edited by SPV4645 Wednesday, May 23, 2012 7:30 AM
May 23rd, 2012 7:26am

Is there sufficient system resources (processor, ram & hdd space) available to process this action? try restarting system/services & check again. how many systems are facing this issue?
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May 23rd, 2012 8:39am

Hi Ikram

May i know the status

May 25th, 2012 5:25am

8007000e = Not enough storage is available to complete the operation.  If the disk is fine, maybe memory is low.
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May 25th, 2012 2:52pm

-

I am so sorry for delay reply..

here i am update Scan agent log....

-ScanJob (Online scan request) is completed for ToolUniqueID={D4A9F44D-0E23-484C-9F4C-52F5DA685015}. ScanAgent 5/28/2012 10:41:05 AM 9064 (0x2368)
- -Reporting Scan request complete to clients... ScanAgent 5/28/2012 10:41:05 AM 9064 (0x2368)

- -ScanJob (Online scan request) is completed for ToolUniqueID={D4A9F44D-0E23-484C-9F4C-52F5DA685015}. ScanAgent 5/28/2012 10:41:05 AM 9064 (0x2368)
- -Reporting Scan request complete to clients... ScanAgent 5/28/2012 10:41:05 AM 9064 (0x2368)
- - -Evaluating Update Status... ScanAgent 5/28/2012 10:41:05 AM 10124 (0x278C)
- - Calling back to client on Scan request complete... ScanAgent 5/28/2012 10:41:05 AM 9168 (0x23D0)
CScanAgent::ScanComplete- Scan completion received. ScanAgent 5/28/2012 10:41:05 AM 9168 (0x23D0)
- - -Evaluating Update Status... ScanAgent 5/28/2012 10:41:05 AM 1192 (0x04A8)
- -ScanJob (Online scan request) is completed for ToolUniqueID={D4A9F44D-0E23-484C-9F4C-52F5DA685015}. ScanAgent 5/28/2012 10:41:05 AM 9064 (0x2368)
- -Reporting Scan request complete to clients... ScanAgent 5/28/2012 10:41:05 AM 9064 (0x2368)
- - Calling back to client on Scan request complete... ScanAgent 5/28/2012 10:41:05 AM 9168 (0x23D0)
CScanAgent::ScanComplete- Scan completion received. ScanAgent 5/28/2012 10:41:05 AM 9168 (0x23D0)
- - Calling back to client on Scan request complete... ScanAgent 5/28/2012 10:41:11 AM 1192 (0x04A8)
- - Calling back to client on Scan request complete... ScanAgent 5/28/2012 10:41:12 AM 10124 (0x278C)

and here is WUAHandler log

Async searching of updates using WUAgent started. WUAHandler 5/28/2012 10:40:36 AM 10124 (0x278C)
Async searching completed. WUAHandler 5/28/2012 10:41:05 AM 9312 (0x2460)
OnSearchComplete - Failed to end search job. Error = 0x8007000e. WUAHandler 5/28/2012 10:41:05 AM 1192 (0x04A8)
Scan failed with error = 0x8007000e. WUAHandler 5/28/2012 10:41:05 AM 1192 (0x04A8)

i am getting same error please help..

May 28th, 2012 5:23am

Hi

Please let us know are you using proxy. If you are using it "put the  SCCM Server in the exception List (FQDN name of SCCM server).

Run "proxycfg" and check the correct setting. Then restart the Update service and refresh the sccm policy and check the status in the WUAHandler log


  • Edited by SPV4645 Monday, May 28, 2012 8:45 AM
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May 28th, 2012 8:43am

Hi

Please let us know are you using proxy. If you are using it "put the  SCCM Server in the exception List (FQDN name of SCCM server).

Run "proxycfg" and check the correct setting. Then restart the Update service and refresh the sccm policy and check the status in the WUAHandler log


  • Edited by SPV4645 Monday, May 28, 2012 8:45 AM
May 28th, 2012 8:43am

Thank you for reply..

but issue is still persist. please suggest me.......

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May 29th, 2012 9:22am

Please check if the Windows Update Agent is the latest version. See http://support.microsoft.com/kb/949104

Please check if the SCCM client is properly installed with correct version.

Is client getting SCCM policy? Please go to RSOP and check.

May 30th, 2012 7:59am

HI ,

i face the same issue , more than 400 computer failed to Sync with WSUS installed on SCCM 2012 Server

I discovered that Client computers got local policy with Configure Automatic Updates set to disabled 

i reconfigure "Configure Automatic Updates" and set it to be " not configured " 

and the issue solved

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March 17th, 2015 8:27am

This worked for me. Thank you!
April 21st, 2015 1:34pm

Actually... So, this only resolved a specific instance. This is part of a larger issue related to the CoreOS. Not specifically an issue with WSUS / ConfigMgr.

http://blogs.technet.com/b/configurationmgr/archive/2015/04/15/support-tip-configmgr-2012-update-scan-fails-and-causes-incorrect-compliance-status.aspx

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May 19th, 2015 2:51pm

An update was just released to address this: https://support.microsoft.com/en-us/kb/3050265
June 2nd, 2015 2:16pm

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