Save document from word into sharepoint library does not work !

Hi,

I'm trying to resolve a problem that i have with word and my sharepoint website.
Some of my users have to open and RDP session on a windows 2008 server and work from there. They open their session with their credential and they do everything they do in local on sharepoint using IE.

BUT, we have always and ever had an issue on this server as they c'ant save a document (Word or Excel) from office. They have to upload it from sharepoint uising IE. In example, i want to save my document from word into the sharepoint document library I  have this error message :

"Windows doesn't find (http://intranet.sharepoint.com/DocumentLibrary/). Check and retry".

If I open my sharepoint site and i upload the document it works perfectly. Also if I open and edit an existing document from any library it will work with word. The problem seems to happen when i want to browse sharepoint from word for saving files...

As this server is a windows 2008, IE version is 9 and the office version is the same as on all computers (Office 2010 SP2 32Bit)

Any help would by appreciated
Regards


  • Edited by infoada33 Thursday, January 08, 2015 3:02 PM
January 8th, 2015 5:34pm

Add the sharepoint site in Trusted site list. It may help you

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January 8th, 2015 5:39pm

Already Done by GPO...

Thank you for helping

January 8th, 2015 6:00pm

Hi,

I understand you encountered the issue when save document from Office client application to SharePoint 2010 site.

Is there any Proxy settings in networking side? Please bring up IE > Internet options > Connections > Lan settings. If so, please uncheck options in Proxy server and test the issue again.

If you have deploy GPO to add SharePoint site into Trusted sites, please check if there is any other GP associated with trusted sites that might affect the issue. You could also remove it from Trusted sites via IE options and test the issue again.

In addition, please provide more error message to help narrow down the issue, you could locate error information in Event log at least.

Regards,

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January 11th, 2015 3:09am

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