We are running SSRS 2008 R2. Clients are a mix of Windows 7 and Windows XP, right now mostly Windows XP (SP3). Whenever we try to print a report using the print button, it wants to download and install the client print control the first time you try to print a report in a new browser session. That is, we open a browser, navigate to a report, click the print button, it pops up the "Internet Explorer - Security Warning" window with the "Do you want to install this software?" dialog. Name is "SQL Server Reporting Services 2008 R2", publisher "Microsoft Corporation". If I click Install, it installs and then I can print. It does not do that on subsequent reports as long as I do not close the browser. If I close the browser, then repeat this process, I have to install the control again. How can I get it to install so it doesn't ask every time? We also have some reports on a SSRS 2005 server and it does not do that for those reports.

Hi JXJ, This is a known issue, and has been solved in SQL Server Reporting Services 2008 R2 Cumulative Update(CU) 3. SQL Server Reporting Services 2008 R2 CU3 can be downloaed from: http://support.microsoft.com/kb/2261464/ (Please click 'View and request hotfix downloads' to download the hotfix). For more information about this issue, please see: http://support.microsoft.com/kb/2295244 If you have any more questions, please feel free to ask. Thanks, Jin ChenJin Chen - MSFT

Hi, We are facing same issue. Our version is 'SQL Server Reporting Services 2008' not R2. Is there any fix/sp for that? Thanks.

Anybody?