SSMS 2008 and Office Scan Trend Micro installation in Task Sequence
Hello, I have a task sequence to install Win7 to our IS team and it works perfectly, except for 2 applications, SQL Server Management Studio 2008 and Office Scan Trend Micro. I created the packages, and if I deployed them with an advertissement it works great. But each time I tried to install them in the task sequence, it fails. Here's the status message details I got in the site message viewer for SSMS 2008: The task sequence execution engine failed executing the action (Install SSMS 2008) in the group (Install Software) with the error code 2226388992 Action output: 8715BB}' Waiting for installation job to complete.. Waiting for job status notification... CompleteExecution received Received job completion notification from Execution Manager Installation completed with exit code 0x84b40000 Setting TSEnv variable'SMSTSInstallSoftwareJobID_PCP00024_PCP20007_Install'='' CompleteExecution processed GetExecRequestMgrInterface successful Releasing job request, jobID='{3FA0A90A-8832-4D2F-93A5-6A76338715BB}' Releasing of Job Request successful CompleteJob successful Entering ReleaseSource() for D:\_SMSTaskSequence\Packages\PCP00024 reference count 1 for the source D:\_SMSTaskSequence\Packages\PCP00024 before releasing Delete source directory D:\_SMSTaskSequence\Packages\PCP00024 Installation failed with error(0x84b40000) Released the resolved source D:\_SMSTaskSequence\Packages\PCP00024 pInstall->Install(sPackageID, sProgramName), HRESULT=84b40000 (e:\nts_sms_fre\sms\client\osdeployment\installsoftware\main.cpp,374) Install Software failed, hr=0x84b40000. And here's the one I got for Office Scan Trend Micro: The task sequence execution engine failed executing the action (Install Trend Micro Office Scan) in the group () with the error code 2147516435 Action output: all",PKG_PackageID="PCP0001B"' Verified policy is compiled in 'root\ccm\policy\machine' namespace content location count = 1 Invoking Execution Manager to install software FALSE, HRESULT=80008013 (e:\nts_sms_fre\sms\client\osdeployment\installsoftware\installsoftware.cpp,282) 0, HRESULT=80008013 (e:\nts_sms_fre\sms\client\osdeployment\installsoftware\installsoftware.cpp,746) Entering ReleaseSource() for D:\_SMSTaskSequence\Packages\PCP0001B reference count 1 for the source D:\_SMSTaskSequence\Packages\PCP0001B before releasing Delete source directory D:\_SMSTaskSequence\Packages\PCP0001B Released the resolved source D:\_SMSTaskSequence\Packages\PCP0001B pInstall->Install(sPackageID, sProgramName), HRESULT=80008013 (e:\nts_sms_fre\sms\client\osdeployment\installsoftware\main.cpp,374) Failed to invoke Execution Manager to Install Software for PackageID='PCP0001B' ProgramID='Install' AdvertID='PCP20007' hr=0x80008013 InstallSoftware failed, hr=0x80008013 Install Software failed, hr=0x80008013. I created an advertissement for these 2 packages and when the task sequence is completed, the technician have to add the new computer to the collection where it's advertised to have these 2 packages installed. I already enabled the Allow this program to be installed from the Install Software task sequence whitout being advertised check box for these 2 pacakges.
January 26th, 2011 9:11am

Whatdoes smsts.log have to say about these two? Have you tried to deploy these packages outside of a TS?Jason | http://myitforum.com/cs2/blogs/jsandys | http://blogs.catapultsystems.com/jsandys/default.aspx | Twitter @JasonSandys
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January 26th, 2011 10:03am

Hello - The error 0x80008013 means dependency application is not installed? Did you check the dependency? E_FAIL_DEPENDENCY_NOT_RUN 0x80008013 http://technet.microsoft.com/en-us/library/bb632794.aspxAnoop C Nair
January 26th, 2011 10:10am

Hi Jason, Thanks for the fast reply. The packages are installed correctly when I deploy them outside of a task sequence. Here's the smsts.log content: <![LOG[ Parsing step node: Install SSMS 2008]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:558"> <![LOG[Description: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:562"> <![LOG[ContinueOnError: true]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:566"> <![LOG[SuccessCodeList: 0]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:574"> <![LOG[(__hrMethodRetVal == ((HRESULT)0L)) || (bFailIfMissing == false), HRESULT=80070002 (e:\nts_sms_fre\SMS\common\inc\ccmxml.h,566)]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="0" thread="1940" file="ccmxml.h:566"> <![LOG[No condition is associated with the step.]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:776"> <![LOG[Disable: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:583"> <![LOG[Start in dir: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:591"> <![LOG[Run in attribute: FullOS]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:595"> <![LOG[Timeout: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:599"> <![LOG[DefaultVarlist found]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:683"> <![LOG[Variable name: _SMSSWDProgramName]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:724"> <![LOG[Action command line: smsswd.exe /pkg:PCP00024 /install /basevar: /continueOnError:]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:626"> <![LOG[Adding instruction at 34]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:628"> <![LOG[Processed all elements]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:433"> <![LOG[Adding end group instruction at 35]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:502"> <![LOG[The next instruction after group will be at 36]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:508"> <![LOG[Processed all elements]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:433"> <![LOG[Adding end group instruction at 36]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:502"> <![LOG[The next instruction after group will be at 37]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:508"> <![LOG[ Parsing step node: Disable UAC for Trend Micro]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:558"> <![LOG[Description: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:562"> <![LOG[ContinueOnError: true]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:566"> <![LOG[SuccessCodeList: 0]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:574"> <![LOG[(__hrMethodRetVal == ((HRESULT)0L)) || (bFailIfMissing == false), HRESULT=80070002 (e:\nts_sms_fre\SMS\common\inc\ccmxml.h,566)]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="0" thread="1940" file="ccmxml.h:566"> <![LOG[No condition is associated with the step.]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:776"> <![LOG[Disable: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:583"> <![LOG[Start in dir: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:591"> <![LOG[Run in attribute: FullOS]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:595"> <![LOG[Timeout: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:599"> <![LOG[DefaultVarlist found]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:683"> <![LOG[Variable name: _SMSSWDProgramName]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:724"> <![LOG[Action command line: smsswd.exe /pkg:PCP0001B /install /basevar: /continueOnError:]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:626"> <![LOG[Adding instruction at 40]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:628"> <![LOG[ Parsing step node: Install Trend Micro Office Scan]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:558"> <![LOG[Description: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:562"> <![LOG[ContinueOnError: true]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:566"> <![LOG[SuccessCodeList: 0]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:574"> <![LOG[(__hrMethodRetVal == ((HRESULT)0L)) || (bFailIfMissing == false), HRESULT=80070002 (e:\nts_sms_fre\SMS\common\inc\ccmxml.h,566)]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="0" thread="1940" file="ccmxml.h:566"> <![LOG[No condition is associated with the step.]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:776"> <![LOG[Disable: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:583"> <![LOG[Start in dir: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:591"> <![LOG[Run in attribute: FullOS]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:595"> <![LOG[Timeout: ]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:599"> <![LOG[DefaultVarlist found]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:683"> <![LOG[Variable name: _SMSSWDProgramName]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:724"> <![LOG[Action command line: smsswd.exe /pkg:PCP0001B /install /basevar: /continueOnError:]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:626"> <![LOG[Adding instruction at 41]LOG]!><time="13:01:33.652+300" date="01-25-2011" component="TSManager" context="" type="1" thread="1940" file="tsxml.cpp:628">
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January 26th, 2011 10:23am

HI An00p, I had set a script to run before the Trend Micro package. I removed the check in Run another program first for TM pacakge and I added a step in my TS to have the script run just before the TM package. Like this Trend Micro is installing correctly in the Task Sequence. Thanks for the reply! P.S.: I'm still having issues with the SSMS 2008, when it will be fixed, I will select your reply as the answer for TM.
January 26th, 2011 1:50pm

Hello - Error 0x84b40000 means not found. Make sure the package is present there in DP and it client can access the package? # NOT FOUND: 0x84b40000 and check whether the failing package can be installed manually on the workstation with same command line which is used in SCCM program? As I can see the error code 2226388992 resolves to some MSI related errors? error ==> 2226388992 # for hex 0xffffffff / decimal -1 : NO_TITLE USE_DEFAULT JET_wrnNyi # /* Function Not Yet Implemented */ LZERROR_BADINHANDLE # /* invalid input handle */ MAPI_DIAG_NO_DIAGNOSTIC MSIDBERROR_FUNCTIONERROR # function error ERROR_UNHANDLED_ERROR # Unknown error condition PDR_ERROR # parameter or unspecified error ICERR_UNSUPPORTED ERROR_UNHANDLED_ERROR # Unknown error conditionAnoop C Nair
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January 27th, 2011 12:18am

Hi An00p, The package can be installed through a regular advertissement, whitout the task sequence. It's only in the task sequence that the error occur. Thanks
February 2nd, 2011 7:28am

Hi An00p, The package can be installed through a regular advertissement, whitout the task sequence. It's only in the task sequence that the error occur. Thanks
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February 2nd, 2011 7:28am

Hello - The package is getting installed with which credentials? Administrator or User?Anoop C Nair
February 2nd, 2011 7:34am

Hello - The package is getting installed with which credentials? Administrator or User?Anoop C Nair
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February 2nd, 2011 7:34am

Admin
February 2nd, 2011 7:35am

Admin
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February 2nd, 2011 7:35am

For both the cases?Anoop C Nair
February 2nd, 2011 7:40am

For both the cases?Anoop C Nair
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February 2nd, 2011 7:40am

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