Hello, I have some issues with my MOSS 2007 SMTP services. In our SharePoint environment I have set up all the email configurations in the central admin with the correct SMTP server and a valid email address but, whenever I add a user to a specific site, it takes very long time and the users doesn’t even get the email notification. I am able to ping to the SMTP server by IP and FQDN and have tested to see if port 25 is open. I’ve also used the IP on outgoing email setting within SharePoint but no success. The firewall is turned off and don’t know what else to troubleshoot. I have another SharePoint environment that is using the same SMTP server and don’t have any issues with that server sending emails.

Hello, I have some issues with my MOSS 2007 SMTP services. In our SharePoint environment I have set up all the email configurations in the central admin with the correct SMTP server and a valid email address but, whenever I add a user to a specific site, it takes very long time and the users doesn’t even get the email notification. I am able to ping to the SMTP server by IP and FQDN and have tested to see if port 25 is open. I’ve also used the IP on outgoing email setting within SharePoint but no success. The firewall is turned off and don’t know what else to troubleshoot. I have another SharePoint environment that is using the same SMTP server and don’t have any issues with that server sending emails.

You can try sending an email using command prompt from the problematic server. See if the email goes through.Posting is provided "AS IS" with no warranties, and confers no rights.

i tried and it worked. I think my SSP is damaged...i am rebuilding it and let you know if that fixes the issue. thanks