SLA Dashboard v2 MSI 'Wizard ended prematurely'
So, I'm trying to install SLA Dashboard v2 on a MOSS 2007 SP2 instance and it's giving me this error near the end. I've done this succesfully on another farm, so I thought I understood the process, but I'm not finding much in event viewer (status 1603 when MSIfails to install)and I can't find any log files from the MSI to point me in direction to a fix.I've made the Application Pool Identity a local admin on OpsMgr Data Warehouse temporarily (that was necessary in my first successful install).The validation checks all succeed and the MSI lets me get to the Install option and I can see the following progress strings:* Something about creating SLD Database* Executing SQL * Installing Site templatesThe progress strings update rapidly, so I may not have them all... but it FAILS right after 'Installing Site template' shows up with 'Service Level Dashboard 2.0 Setup Wizard ended prematurely'.In the event viewer, I have an entry for MsiInstaller, Event ID 1033. "Windows Installer installed the product. Product Name: Service Level Dashboard 2.0. Product Version: 6.1.7220.0. Product Language: 1033. Installation success or error status: 1603."Any ideas where to look for more information on a resolution?gaurhoth
August 12th, 2009 6:47pm

Hi.Try to run it with these parameters: msiexec /i serviceleveldashboard_x86.msi /L*V install.log and check that log for errors. Also a log file can be found here: c:\program files\service level dashboard v2.0\logs\dashboard.log file. Best regards, Marnix Wolf (Thoughts on OpsMgr)
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August 12th, 2009 8:53pm

Hi there. I face the same problem in my infrastructure. Unfortunately there is no dashboard.log file left, when the rollback is complete. But verbose MSI-Logging brought up this: SCRUM - Language: 1033 - Site Template: _GLOBAL_#2 - Template Id: 11254 Scrum for Team System ServiceLevelDashboard - Language: 1033 - Site Template: _GLOBAL_#5 - Template Id: 1 VSTS_MSF_CMMI - Language: 1033 - Site Template: _GLOBAL_#1 - Template Id: 1 VSTS_MSFAgile - Language: 1033 - Site Template: _GLOBAL_#0 - Template Id: 1 MSI (s) (CC!90) [09:53:44:756]: Closing MSIHANDLE (86) of type 790531 for thread 8592 MSI (s) (CC!90) [09:55:18:701]: Creating MSIHANDLE (87) of type 790531 for thread 8592 Die IIS-Website wurde mit Windows SharePoint Services erweitert, aber whrend der Erstellung der Standardwebsite "http://po01:51918/" ist der folgende Fehler aufgetreten. Korrigieren Sie die Eingabe, und versuchen Sie erneut, die Standardwebsite zu erstellen. Fehler: Ungltige Datei oder Argumente fr Webvorlage '_GLOBAL_#5'. The question is, do I get this error because I have the german Office Server installed?There are some other errors in the log, but these may be "ok", as the msi just stops (and rollbacks)at the above mentioned point. Another question: the mentioned"Application Pool Identity", what account is that exactly? We have seperate accounts for the MySite, Portal, Central Administration and so on. Which one is the one I need to make admin on the SQL Machine?Thanks in advance,Christoph Christoph Schmidt || IT Consultant || Germany || MCITP Enterprise Administrator
September 8th, 2009 12:05pm

Hi, <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-alt:"Calisto MT"; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 159 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-alt:"Times New Roman"; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} @font-face {font-family:"Trebuchet MS"; panose-1:2 11 6 3 2 2 2 2 2 4; mso-font-alt:Arial; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:647 0 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} span.EmailStyle15 {mso-style-type:personal; mso-style-noshow:yes; mso-style-unhide:no; mso-ansi-font-size:10.0pt; mso-bidi-font-size:11.0pt; font-family:"Trebuchet MS","sans-serif"; mso-ascii-font-family:"Trebuchet MS"; mso-hansi-font-family:"Trebuchet MS"; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; color:blue;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> Did you troubleshooted this issue, if so please share the workaround. Thanks,
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September 15th, 2009 1:18pm

No luck yet. Tested again in a clean testlab (german Sharepoint) ... no luck. I really think the setup wasn't tested on localized Sharepoints... I'd be really happy if someone would find a way through this. I already spent hours tweaking the msi without any luck...Christoph Schmidt || IT Consultant || MCITP EA || LinkedIn: http://www.linkedin.com/in/schmidtchristoph || XING: http://www.xing.com/profile/Christoph_Schmidt59
October 13th, 2009 10:32am

Hi,I have the same issue. As a workground, I installed SLA dashboard using an account thathave db-owner on both sharepoint Databases (config and admin)Lourh
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October 30th, 2009 7:05pm

Hi Lourh,I'll test that and report back next week. Thanks for your insights.ChristophChristoph Schmidt || IT Consultant || MCITP EA || LinkedIn: http://www.linkedin.com/in/schmidtchristoph || XING: http://www.xing.com/profile/Christoph_Schmidt59
October 31st, 2009 12:05pm

This is what I did,Go to command prompt and execute msiexec /i serviceleveldashboard_x86.msi /L*V install.log If the installation fails, it will generate install.log fileI noticed that when the installer tries to execute "AddingSite Template" I got hit with an error. Took a quick look ath the log file and it gives me the Access Denied.Action 16:16:59: ADDSITETEMPLATE. Adding Site Template...MSI (s) (3C:F0) [16:16:59:113]: Executing op: CustomActionSchedule(Action=ADDSITETEMPLATE,ActionType=1025,Source=BinaryData,Target=CAQuietExec,CustomActionData="C:\Program Files\Common Files\microsoft shared\Web Server Extensions\12\BIN\STSADM.EXE" -o addtemplate -filename "C:\Program Files\Service Level Dashboard 2.0\SLD_SiteTemplate.stp" -title ServiceLevelDashboard)MSI (s) (3C:D0) [16:16:59:118]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI69E8.tmp, Entrypoint: CAQuietExecCAQuietExec: CAQuietExec: Access denied.Tried my luck and use the Run as Administrator option. It works. My SLA Dashboard is successfully installed
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November 2nd, 2009 11:37am

I really cannot find any evidence that this is a permission problem. I tried this on a german x86 and a x68 Sharepoint with no luck. Here is my log, maybe I overlook something and you can proove me wrong.It was too big to put it in here, so I made it available on my SkyDrive <HERE>.Again, thanks to everyone who takes his/her time to look into this! Let me donate you a coffee if you can help ;)With kind regardsChristophChristoph Schmidt || IT Consultant @ TOP TECHNOLOGIES CONSULTING || MCITP EA || My Blog || LinkedIn || XING
December 8th, 2009 5:52pm

I finally gave up waiting for a solution here. For everyone still with this problem: grab a suitable server, install the Windows Sharepoint Services (english version of course) on it and install the Service Level Dashboard. I should have done that a lot earlier as it would have saved me so much time.Christoph Schmidt || IT Consultant @ TOP TECHNOLOGIES CONSULTING || MCITP EA || My Blog || LinkedIn || XING
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January 6th, 2010 4:55pm

No activity for 30 days. I will close the thread now. Feel free to re-open it.Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
February 8th, 2010 10:35pm

I too had this error. I ran verbose logging and it gave error that I had given the wrong password. I knew I had put in the correct password, so I dug a little deeper and then realized that it was probably the special characters in the passwords it didn't like (assume the " character). They apparently didn't do any error handling, but what can you expect from a free application? :) I reset password and magic! I was simply using my domain admin account (same account in installed WSS with) to install and a normal service account for the application pool (no special rights). Hope that helps someone.
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February 26th, 2011 3:45am

Had the same issue as the OP. I ran the installer (using msiexec /i serviceleveldashboard_x86.msi /L*V install.log) under a command prompt w/ admin rights, and the install completed doing that.
June 16th, 2011 6:17pm

Had the same issue as the OP. I ran the installer (using msiexec /i serviceleveldashboard_x86.msi /L*V install.log) with an admin account and also enable webdav , and the install completed doing that.Also
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September 9th, 2011 8:51am

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