Greetings,
I have imported all AD users and groups using the AD connector. We have 20,000+ users and groups that are all currently part of the "Global Operators Group" by default. I would like to make only members of IT staff part of this group so assigning incidents to a specific user is a matter of sorting through about 30 users rather than waiting for the 20,000 others to load (which takes quite some time). I cannot figure out a good method of adding the "IT Staff" as well as excluding everyone else. -A fairly simplistic task that is posing quite a challenge for an SCSM noob... Any help is appreciated!
Thanks!