SCOM reporting installation stalls
I have an issue just like this post:
http://social.technet.microsoft.com/Forums/en/operationsmanagerdeployment/thread/e70b3e64-c406-47e3-a5f6-80217380455d
I am testing SCOM on a test server, which is installed with the guides provided here :
http://technet.microsoft.com/en-us/library/bb432146.aspx
I have not added CU4 yet and I want reporting installed first before updating with CU4.
When I click the URLs of SQL reporting manager, I get the following webpages:
When clicking the link provided in "Web Service URL":
srv-testmom/ReportServer - /
Microsoft SQL Server Reporting Services Version 10.0.2531.0
And when clicking the link provided by the "Report Manager URL", I can create a new folder and delete it consequently.
Is this setting OK before proceeding? BTW, when in "Service Account" section (tab), if I choose some thing other than "use built-in account", the authentication to two web pages above will fail (even though I am providing it with the "ops manager admin account,
which is local administrator).
with these settings in place, I do for installing the reporting and data warehouse in the same machine and get the following log file (I just attach the ending part):
Action start 17:37:45: _VerifySysAdminOnReportingDB_Wizard.
MSI (c) (DC:74) [17:37:45:862]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = '_VerifySysAdminOnReportingDB_Wizard'
MSI (c) (DC:F0) [17:37:45:871]: Invoking remote custom action. DLL: C:\Users\OPSMGR~1\AppData\Local\Temp\2\MSI9A40.tmp, Entrypoint: VerifySysAdminOnReportingDB
MSI (c) (DC!F8) [17:37:45:891]: PROPERTY CHANGE: Modifying UserIsAdminOnReportingDB property. Its current value is '0'. Its new value: '1'.
Action ended 17:37:45: _VerifySysAdminOnReportingDB_Wizard. Return value 1.
Information 2898.For DlgTextStyleA text style, the system created a 'Tahoma' font, in 0 character set.
Action 17:37:45: DatabaseOptionsDlg. Dialog created
MSI (c) (DC:74) [17:37:46:557]: Doing action: _ValidateDBOptions_Wizard
Action 17:37:46: _ValidateDBOptions_Wizard.
Action start 17:37:46: _ValidateDBOptions_Wizard.
MSI (c) (DC:74) [17:37:46:557]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = '_ValidateDBOptions_Wizard'
MSI (c) (DC:E4) [17:37:46:565]: Invoking remote custom action. DLL: C:\Users\OPSMGR~1\AppData\Local\Temp\2\MSI9CF1.tmp, Entrypoint: ValidateDBOptions
MSI (c) (DC!BC) [17:37:46:597]: PROPERTY CHANGE: Adding DbFilesSpaceGood property. Its value is '1'.
MSI (c) (DC!BC) [17:37:46:598]: PROPERTY CHANGE: Adding DbNameGood property. Its value is '1'.
MSI (c) (DC!BC) [17:37:46:606]: PROPERTY CHANGE: Adding DbSizeGood property. Its value is '1'.
MSI (c) (DC!BC) [17:37:46:606]: PROPERTY CHANGE: Adding DbFileOptionsGood property. Its value is '1'.
Action ended 17:37:46: _ValidateDBOptions_Wizard. Return value 1.
MSI (c) (DC:74) [17:37:46:607]: PROPERTY CHANGE: Adding SizeOptionsSpaceAllPass property. Its value is '1'.
Information 2863.The control WarningIcon on dialog SRSServerDlg needs the icon WarningImage in size 16x16, but that size is not available. Loading the first available size
Action 17:37:46: SRSServerDlg. Dialog created
MSI (c) (DC:74) [17:37:48:163]: Doing action: _SetSRSProperties_Wizard
Action 17:37:48: _SetSRSProperties_Wizard.
Action start 17:37:48: _SetSRSProperties_Wizard.
MSI (c) (DC:74) [17:37:48:164]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = '_SetSRSProperties_Wizard'
MSI (c) (DC:F4) [17:37:48:173]: Invoking remote custom action. DLL: C:\Users\OPSMGR~1\AppData\Local\Temp\2\MSIA33B.tmp, Entrypoint: SetSRSPropertiesCA
MSI (c) (DC!8C) [17:37:55:877]: PROPERTY CHANGE: Adding SRSPropertiesFailed property. Its value is '0'.
MSI (c) (DC!8C) [17:37:55:974]: PROPERTY CHANGE: Adding SRS_INSTANCE_REGISTRY_LOCATION property. Its value is 'MSRS10.MOM_SQLSERVER'.
MSI (c) (DC!8C) [17:37:56:061]: PROPERTY CHANGE: Modifying SRSPropertiesFailed property. Its current value is '0'. Its new value: '1'.
MSI (c) (DC:F4) [17:37:56:077]: NOTE: custom action _SetSRSProperties_Wizard unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
Action ended 17:37:56: _SetSRSProperties_Wizard. Return value 1.
MSI (c) (DC:74) [17:37:56:078]: Doing action: _AddSRSWebSiteBindingsToComboBoxCA_Wizard
Action 17:37:56: _AddSRSWebSiteBindingsToComboBoxCA_Wizard.
Action start 17:37:56: _AddSRSWebSiteBindingsToComboBoxCA_Wizard.
MSI (c) (DC:74) [17:37:56:078]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = '_AddSRSWebSiteBindingsToComboBoxCA_Wizard'
MSI (c) (DC:A8) [17:37:56:083]: Invoking remote custom action. DLL: C:\Users\OPSMGR~1\AppData\Local\Temp\2\MSIC23D.tmp, Entrypoint: AddSRSWebSiteBindingsToComboBoxCA
MSI (c) (DC!94) [17:37:57:168]: PROPERTY CHANGE: Adding FailInfo property. Its value is 'AddSRSWebSiteBindingsToComboBoxCA: Exception Invalid namespace '.
MSI (c) (DC:A8) [17:37:57:209]: NOTE: custom action _AddSRSWebSiteBindingsToComboBoxCA_Wizard unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
Action ended 17:37:57: _AddSRSWebSiteBindingsToComboBoxCA_Wizard. Return value 1.
MSI (c) (DC:74) [17:37:57:209]: Doing action: _ValidateSRSWebSiteBindingsCA_Wizard
Action 17:37:57: _Validate
When ending "msiexec" process lots of lines are added to the log file but the most important of them before lines starting with "Property(C):" are as follows:
SI (c) (24:8C) [17:12:54:258]: Doing action: _AddSRSWebSiteBindingsToComboBoxCA_Wizard
Action 17:12:54: _AddSRSWebSiteBindingsToComboBoxCA_Wizard.
Action start 17:12:54: _AddSRSWebSiteBindingsToComboBoxCA_Wizard.
MSI (c) (24:8C) [17:12:54:258]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = '_AddSRSWebSiteBindingsToComboBoxCA_Wizard'
MSI (c) (24:20) [17:12:54:264]: Invoking remote custom action. DLL: C:\Users\OPSMGR~1\AppData\Local\Temp\2\MSIB146.tmp, Entrypoint: AddSRSWebSiteBindingsToComboBoxCA
MSI (c) (24!24) [17:12:55:962]: PROPERTY CHANGE: Adding FailInfo property. Its value is 'AddSRSWebSiteBindingsToComboBoxCA: Exception Invalid namespace '.
MSI (c) (24:20) [17:12:55:981]: NOTE: custom action _AddSRSWebSiteBindingsToComboBoxCA_Wizard unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
Action ended 17:12:55: _AddSRSWebSiteBindingsToComboBoxCA_Wizard. Return value 1.
MSI (c) (24:8C) [17:12:55:982]: Doing action: _ValidateSRSWebSiteBindingsCA_Wizard
Action 17:12:55: _ValidateSRSWebSiteBindingsCA_Wizard.
Action start 17:12:55: _ValidateSRSWebSiteBindingsCA_Wizard.
MSI (c) (24:8C) [17:12:55:982]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = '_ValidateSRSWebSiteBindingsCA_Wizard'
MSI (c) (24:2C) [17:12:55:999]: Invoking remote custom action. DLL: C:\Users\OPSMGR~1\AppData\Local\Temp\2\MSIB86B.tmp, Entrypoint: ValidateSRSWebSiteBindingsCA
MSI (c) (24!30) [17:12:56:223]: PROPERTY CHANGE: Adding REPORT_SERVER_FULL_HTTP_PATH_VALID property. Its value is '0'.
MSI (c) (24:2C) [17:12:56:260]: NOTE: custom action _ValidateSRSWebSiteBindingsCA_Wizard unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
Action ended 17:12:56: _ValidateSRSWebSiteBindingsCA_Wizard. Return value 1.
MSI (c) (24:8C) [17:12:56:261]: Doing action: _FindSQLServer2008RSWSUserGroup_Wizard
Action 17:12:56: _FindSQLServer2008RSWSUserGroup_Wizard.
Action start 17:12:56: _FindSQLServer2008RSWSUserGroup_Wizard.
MSI (c) (24:8C) [17:12:56:261]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = '_FindSQLServer2008RSWSUserGroup_Wizard'
MSI (c) (24:34) [17:12:56:269]: Invoking remote custom action. DLL: C:\Users\OPSMGR~1\AppData\Local\Temp\2\MSIB995.tmp, Entrypoint: FindSQLServer2008RSWSUserGroup
Action ended 17:18:30: _FindSQLServer2008RSWSUserGroup_Wizard. Return value 1.
Action 17:18:30: SRSServerVerificationErrorDlg. Dialog created
Action 17:18:33: CancelSetupDlg. Dialog created
Action ended 17:18:34: WelcomeDlg. Return value 2.
MSI (c) (24:54) [17:18:34:016]: Doing action: UserExit
Action 17:18:34: UserExit.
Action start 17:18:34: UserExit.
MSI (c) (24:54) [17:18:34:017]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'UserExit'
Action 17:18:34: UserExit. Dialog created
Action ended 17:18:35: UserExit. Return value 2.
Action ended 17:18:35: INSTALL. Return value 2.
MSI (c) (24:54) [17:18:35:054]: Lost connection to custom action server process. Attempting to regenerate.
MSI (c) (24:1C) [17:26:27:808]: Destroying RemoteAPI object.
MSI (c) (24:5C) [17:26:27:809]: Custom Action Manager thread ending.
Property(C): Manufacturer = Microsoft Corporation
Property(C): ProductCode = {1DFA477C-AAA8-4113-BEAC-E55993878FA5}
Property(C): ProductLanguage = 1033
YSobhdel
July 2nd, 2011 4:14pm
I switched to windows server 2003 (32-bit) and the installation completed successfully!YSobhdel
Free Windows Admin Tool Kit Click here and download it now
July 10th, 2011 8:02am