Good afternoon everyone! I am having a problem installing an agent on an exchange server. This is the first time out of all my installs that an agent has failed. I have found the EVENTS in the application event log that tells the issue. But I dont understand what to fix. My environment is a SCOM 2007 environment. And the machine I am trying to install on is an exchange server and already has the MOM agent on them (I am migrating). I have done this repeatedly on other servers with MOM on them and had no issues. First error: Log Name: Application Source: SideBySide Date: 1/25/2011 11:07:38 AM Event ID: 33 Task Category: None Level: Error Keywords: Classic User: N/A Computer: xx.xx.com Description: Activation context generation failed for "C:\Program Files\System Center Operations Manager 2007\HealthService.exe". Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.1" could not be found. Please use sxstrace.exe for detailed diagnosis. Next event: Log Name: Application Source: Application Error Date: 1/25/2011 11:07:38 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: MAILEXCMBX01.paydayone.com Description: Faulting application HealthService.exe, version 6.1.7221.0, time stamp 0x4a04f1eb, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791adec, exception code 0xc0150002, fault offset 0x00000000000b1188, process id 0x11d0, application start time 0x01cbbcb25e832480. Last Error: Log Name: Application Source: MsiInstaller Date: 1/25/2011 11:07:40 AM Event ID: 10005 Task Category: None Level: Error Keywords: Classic User: SYSTEM Computer: xx.xx.com Description: Product: System Center Operations Manager 2007 R2 Agent -- Error 25362.Failed to start -2147023843 service. Setup will proceed, please examine your eventlog Any help anyone? Thanks in advance! Kevin

Hi Kevin, First of all, what Operating System is installed on that server? It looks like Microsoft Visual C++ 2008 libraries isn't installed there (or broken).. http://OpsMgr.ru/

Sorry Alexey, This server is a 2008 Enterprise server SP1. I looked in add/remove programs and I do not see Microsoft Visual C++ 2008 installed. Does SCOM require this? If it does I did not realize that. * EDIT: This is a 64bit server also* Kevin

I found another event before the sidebyside event: Log Name: Application Source: MsiInstaller Date: 1/26/2011 10:21:54 AM Event ID: 1031 Task Category: None Level: Information Keywords: Classic User: SYSTEM Computer: MAILEXCMBX01.paydayone.com Description: Product: System Center Operations Manager 2007 R2 Agent. The assembly 'Microsoft.VC90.CRT,version="9.0.30729.1",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"' for component '{9718BF1D-6A9F-3406-A992-630F7EF2F164}' is in use. You must restart to update the assembly. SOOOOO I guess that the server needs a restart...or is it referring to restarting a service????? Kevin

I think you need to restart (reboot) the server.http://OpsMgr.ru/

DONT WORRY REBOOT YOUR SYSTEM.

Just to follow up on this. The reboot did indeed fix the problem! Thanks guys! Kevin

ok Try to set the port firewall(inbound port name 5723 mom agent port) on exchange machine.