hello all, I am not getting any type of scom email alerts. i have checked the configuration, and define a connector on hub transport as well but its not working. I have exchange 2007 sp2. Hasan

Hi, Please first go to SCOM Console to check if any alert raised. In addition, please check if any event is logged regarding this issue. You can also check the notification settings as below: How to test notification settings after you configure e-mail notifications for a recipient or for a subscription in Operations Manager 2007 http://support.microsoft.com/kb/934756 Here are more information about how to troubleshoot alert notification: Alert notification troubleshooting in System Center Operations Manager 2007: http://blogs.technet.com/b/operationsmgr/archive/2010/08/11/alert-notification-troubleshooting-in-system-center-operations-manager-2007.aspx Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, Please first go to SCOM Console to check if any alert raised. In addition, please check if any event is logged regarding this issue. You can also check the notification settings as below: How to test notification settings after you configure e-mail notifications for a recipient or for a subscription in Operations Manager 2007 http://support.microsoft.com/kb/934756 Here are more information about how to troubleshoot alert notification: Alert notification troubleshooting in System Center Operations Manager 2007: http://blogs.technet.com/b/operationsmgr/archive/2010/08/11/alert-notification-troubleshooting-in-system-center-operations-manager-2007.aspx Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hello Vivian, Well i have tried these steps, but no alert is generating in email mentioned on link 1. I tried notification thing mentioned in ur 2nd link but no file created on server regarding log. I am getting following Event IDs in application log Events 21245, 21423, 21421 containing warning status. Events 26009, 26020, 22061 containing Error status. Hasan

Hi, Did you see any Alert in SCOM Monitoring view? Are the above event ID regarding the alert issue? I suggest disabling the firewall and try again. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, Did you see any Alert in SCOM Monitoring view? Are the above event ID regarding the alert issue? I suggest disabling the firewall and try again. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. I cannot see any Alert in ACTIVE ALERT window. Though i have followed some steps to create an alert and make it run on the same time, but i didnt make any active alert in ACTIVE ALERT pane. Also i can see some CROSSes in my landscape of exchange and other servers, but no alerts. From no where, i got an alert after very long time but no alert after that, the alert was Alert: Root Management Server Unavailable. Source: SCOM01.abc.com Path: SCOM01.abc.com Last modified by: Maintenance Mode Last modified time: 12/16/2010 2:43:40 AM Alert description: The root management server (Healthservice) has stopped heartbeating soon after 12/16/2010 2:41:22 AM. This adversely affects all availability calculation for the entire management group. Alert view link: "http://SCOM01:51908/default.aspx?DisplayMode=Pivot&AlertID=%7b7e52aecf-bb85-4ace-a24b-8aafc7595a13%7d" Notification subscription ID generating this message: {946A0277-AA2B-E33F-57BA-AFE1CFEDE395} Windows firewall is already OFF. Hasan

That alert you have just received is key to this problem. If the root health service is not available then pretty much everything stops. One reason for this is that the RMS computer has been put into maintenance mode, if this has happened you must stop the maintenance mode using the console. In the Monitoring\Computers view in the console, can you see a spanner/wrench icon next to the RMS computer? If maintenance mode is not the issue, then restart the healthservice on the RMS (System Center Management Service). MattMatt White ( http://systemcenterblog.hardac.co.uk/ )

That alert you have just received is key to this problem. If the root health service is not available then pretty much everything stops. One reason for this is that the RMS computer has been put into maintenance mode, if this has happened you must stop the maintenance mode using the console. In the Monitoring\Computers view in the console, can you see a spanner/wrench icon next to the RMS computer? If maintenance mode is not the issue, then restart the healthservice on the RMS (System Center Management Service). Matt Matt White ( http://systemcenterblog.hardac.co.uk/ ) What is RMS computer?? and how to stop its maintenance mode??? how to restart the healthservice on the rms?Hasan

The RMS is the root management server - it would of been the first server you installed SCOM onto. To stop maintenance mode right click on the computer object in Windows Computers view from the SCOM Console, select maintenance mode and then stop maintenance mode. As Matt already explained if there is a spanner icon next to it, it will be in maintenance mode. To restart the health service open up a command prompt and type in "net stop healthservice" and then "net start healthservice" when its completed on the root management server.

Thanks Everyone, it solved my problem. I removed the maintenance status and dthen restart health service.........and i started receiving hundreds of emails from scom :) Hasan