SCE Install Fails when registering management server
Hi, I've been on the case for over a day now, and it's starting to get to me now! I'm trying to install SCE with a remote SQL server - how hard can it actually be?!! All software and hardware meet the requirements, and I have read many other forum threads, but none of which seem to make any difference. I have changed the SQL service on the remote SQL service to run as the Local System, rather than a domain account, but still no joy. If anyone has any time and fancies a challenge, I'd be grateful for any pointers - happy to provide log files if required. Regards, Iain.
August 17th, 2007 1:09am

Posting the logs may be helpful. As for some generic advice related to your scenario, here are a few thoughts. If you are unable to select a remote SQL server in the installation wizard, therecan be several causes: -SCE is 32-bit, remote SQL is 64-bit. Inter-mingling 32/64 bit not supported in either direction. -Remote SQL is not SQL 2005 SP1 or greater (SP2 is supported) -Remote SQL has an existing database named OperationsManager -Remote SQL does not have enough disk space. -No support for IA64 or high availability configs (clustering, mirroring) Most recently, it was also discovered that if the drive letter used on the remote SQL instance (G: for example) did not also exist on the SCE Server, installation would fail....very strange. A workaround would be to create a drive with the same letter on the SCE Server.Also note that whiel your reporting database can live on the remote SQL box, SQL Reporting Services must be installed on the SCE Server as I understand it. Pete Zerger, MVP-MOM http://www.systemcenterforum.org
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August 17th, 2007 7:10am

Hi Pete, Thanks for coming back to me so quickly. I can confirm that both servers (SCE & SQL) are running Windows Server 2003 Enterprise R2 SP2 on 32 bit platforms. The remote SQL server is running 2005 with SP2 installed. There are no duplicate databases in terms of OperationsManager or SUS, and that there is plenty of disk space available (I think around 200gb). I have installed SQL Reporting services on the SCE server, installed SP2, but does it need to have it's own remote database? I only ask, as I believe the Reporting Services database (Reports) may be used by other applications. The data drive on the remote SQL server is "D", and the SCE server also has a D drive, this is where I plan to store all the updates. I think trying to understand the logs may be the way to go! If you let me know the best of publishing these to you, I'd be happy to do so. Thanks again, Iain.
August 17th, 2007 11:31am

Hi Iain, Can you describe in which step the installation failed and what the information did you have. Its better to have some Screenshots. And please send us the log files for further analysis. All these files are located in %temp% folder. FullPrereqReport.xml SCESetupx.log ASPNETSetup_000x.log WSUSSetup.log WSUSCa_<data>_<time>.log WSUSSetupmsi_<data>_<time>.log SCEReportingx.log Copy the files and sendthem to scedata@microsoft.com, with the following text in the E-mail. SCE Install Fails when registering management server http://forums.microsoft.com/TechNet/ShowPost.aspx?postid=2016914&siteid=17 For Yog.Li - MSFT Thanks. Sincerely, Yog Li Microsoft Online Community Support
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August 20th, 2007 2:12pm

Good afternoon. I beleive I am experiencing the same issues. I came accross this board but did not find any resolution or anything I could work with, anyone be able to help me?I did read about SCE2007 SP1, so I tried installing that which apparently dealt with common installation problems - however when I tried to run it but it could not find SCE - obviously as I am having installation issues. I have a sense of humour so I can see the funny side of it.I am installing onto a fresh installation of Server 2003 Enterprise on my VM host.Anyway, with my installation, here are some extract from my logs.I am trying to use SQL 2005 express and keep everything at default.MSI (s) (5C:E4) [16:08:25:321]: Note: 1: 1708 MSI (s) (5C:E4) [16:08:25:321]: Product: System Center Operations Manager 2007 Reporting Server -- Installation operation failed.MSI (s) (5C:E4) [16:08:25:321]: Cleaning up uninstalled install packages, if any existMSI (s) (5C:E4) [16:08:25:321]: MainEngineThread is returning 1603MSI (s) (5C:A0) [16:08:25:430]: Destroying RemoteAPI object.MSI (s) (5C:F8) [16:08:25:430]: Custom Action Manager thread ending.=== Logging stopped: 3/19/2009 16:08:25 ===MSI (c) (F0:64) [16:08:25:430]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1MSI (c) (F0:64) [16:08:25:430]: MainEngineThread is returning 1603=== Verbose logging stopped: 3/19/2009 16:08:25 ===MSI (s) (5C:E4) [16:08:25:321]: Note: 1: 1708 MSI (s) (5C:E4) [16:08:25:321]: Product: System Center Operations Manager 2007 Reporting Server -- Installation operation failed.MSI (s) (5C:E4) [16:08:25:321]: Cleaning up uninstalled install packages, if any existMSI (s) (5C:E4) [16:08:25:321]: MainEngineThread is returning 1603MSI (s) (5C:A0) [16:08:25:430]: Destroying RemoteAPI object.MSI (s) (5C:F8) [16:08:25:430]: Custom Action Manager thread ending.=== Logging stopped: 3/19/2009 16:08:25 ===MSI (c) (F0:64) [16:08:25:430]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1MSI (c) (F0:64) [16:08:25:430]: MainEngineThread is returning 1603=== Verbose logging stopped: 3/19/2009 16:08:25 ===
March 19th, 2009 7:25pm

Hi all,I'm having the same issue here and am wondering it there is any solution to it.Please let me know,Jeroen Reijling
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June 11th, 2009 5:43pm

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