Hi All, This thread contains the Frequently Asked Questions on System Center Essentials. We consolidate them and post it here for your reference. If you have any further questions, please kindly start a new thread in that other community members, MVPs, and we can easily attend to your question and reply. Thanks for your understanding. You may also find Q6~Q10 for System Center Essentials 2010 here. Q1: Software deployed to “Add/Remove Programs” will be automatically installed. Symptom: A software package was deployed with the option "Publish package(s) to Add/Remove Programs" selected. But it does NOT appear in "Add/Remove Programs" on the clients. Instead, the software will be automatically installed when the clients check for Windows Updates. Cause: The GPO “Turn on recommended updates via Automatic Updates” is enabled. When this policy is enabled, Automatic Updates will install "recommended updates" as well as "important updates" from update service. Resolution: 1. Click Start -> Run, type GPEDIT.MSC and press Enter. 2. Click Computer Configuration, click Administrative Templates, click Windows Components, and then click Windows Update. 3. In the details pane, double-click Turn on recommended updates via Automatic Updates. 4. Choose Disabled and click OK. Q2: How to display the new computer name when a managed computer's name was changed? Symptom: A managed computer's name was changed but the computer is still displayed with its old name in Essentials console. Resolution: 1. Go to the Administration pane, select Device Management -> Agent Managed, and find the computer in the list, right-click and select delete. 2. Manually run a discovery and it should find the computer with new name. The agent is already installed, so it will start reporting. 3. If it's not working properly, you can try running a Repair on the agent once it shows up in the Administration space. Q3: How to remove a computer that is no longer available? Symptom: A computer has been removed from the domain. But the Essentials agent on the computer was not uninstalled. The agent still shows on the Essentials console in grey. Resolution The agent record can be deleted from the Administration space. To do it, follow the steps below: 1. Go to Administration space; 2. Select Device Management -> Agent Managed; 3. Select the machine that is no longer available; 4. Right Click on it and select "Delete". Q4: Updates may be hidden and listed as "Not Installed". Symptom: When updates are deployed to client computers, a user with local administrator rights may hide certain updates to avoid having to install them. When the update deployment status for the computer is viewed, the hidden updates are listed as "Not Installed". And these updates will never be download and installed. Resolution You can deploy the updates with a deadline. An update with a deadline cannot be hidden on the agent. If you have clients that have previously hidden updates, re-approve the updates with a deadline, which will override the hidden option and force the client to install the updates. To approve updates for deployment: In the Essentials console, click Updates. In the Updates pane, select the category for which you want to approve updates. In the results pane, select the updates that you want to approve. Right-click the selected updates and click Approve. In the Approve Groups for Installation dialog box, specify the computer groups with the computers on which you want to install the update. You can do either of the following: Select one or more groups from the Computer Groups list. Click Create New Group to create a new computer group, if needed. Click Set Deadline and input a certain time. Q5: “You have chosen to create a package that is larger than 100MB.” Symptom: When creating a new package for deployment, a popup window shows an information dialog: You have chosen to create a package that is larger than 100MB. It could take some time to complete the package creation process. Cause: You will see a dialog when you create a package that is over 100MB in size since the packaging and signing process can be time consuming. While it creates the package you won't be able to use Essentials for other tasks. Resolution: None. This is expected behavior. Check the “Do not show this message again” box to not see this message in the future.