SCE Client will not install remotely nor manually
Hi,I am starting to deploy the SCE agents and ran into an issue with 1 of my 3 clients. ================================Details:Server -2003 R2SP2 StandardClient 1 - XP SP2 [worked]Client 2 -2003R2 SP2 (same hardware as Client 3) [worked]Client 3 - 2003R2 SP2 (samehardware as Client 2) [did NOT work]================================When attempting a remoteinstall:- Error:The Agent Management Operation Agent Install failed for remote computer it01.2xxxxxxxxxw.com. Install account: 2xxxxxxxxxxxW\administrator Error Code: 80070643 Error Description: Fatal error during installation. Microsoft Installer Error Description: For more information, see Windows Installer log file "C:\Program Files\System Center Essentials 2007\AgentManagement\AgentLogs\IT01AgentInstall.LOG C:\Program Files\System Center Essentials 2007\AgentManagement\AgentLogs\IT01MOMAgentMgmt.log" on the Management Server.When Attempting manual install:- Command:"MOMAgent.msi /L*V c:\momagent.log"Eventlog Error: Event Type:ErrorEvent Source:MsiInstallerEvent Category:NoneEvent ID:10005Date:3/12/2009Time:2:11:32 PMUser:2xxxxxxxxxxW\administratorComputer:IT01Description:Product: System Center Operations Manager 2007 Agent -- Error 25218.Failed to uninstall SDK MOF. Error Code: -2147217407 (IDispatch error #3585).================================I have tried a few things from these forums. I have tried coping the .mof files from a working client and restarting the WMI services. links: Technetand Technet2If anyone can point me in a new direction that would be great.Cheers,Derek
March 13th, 2009 12:23am

Hi Derek,Did you register the.mof and .mfl files with the following command:"For /f %s in ('dir /b *.mof *.mfl') do mofcomp %s"? Please follow the steps in the article below:http://blogs.technet.com/smsandmom/archive/2008/05/12/opsmgr-2007-agent-installation-fails-with-error-25205-failed-to-uninstall-sdk-mof.aspxIf this doesn't help, please check if the KB article below helps:http://support.microsoft.com/kb/887425HIH,Yog Li - MSFT
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March 16th, 2009 12:00pm

Hi Yog,Thanks for the suggestions. I had already read/tried the first article. But I did try it again. And I still get the same error when installing. Note:I am attempting a manual install for my troubleshooting since it sounded like it was more likely to work.The 2nd article was for uninstallable windows updates. I can try that but I am not sure which NTUninstall#### folder to use. I have only 2 that are dated 2009 (from February). Is there a specific update I should try?Another note: I previously had a VM with the evaluation version of SCE on this problem computer. And I did have the client installed on this computer then. But I did follow the directions when uninstalling the VM. (not sure if this info can help)Any more suggestions would greatly be appreciated. Thanks again,Derek
March 16th, 2009 8:13pm

Thanks again for your assistance,I followed your 3 suggestions. I removed the SCE Helper client, removed any mention of my workstation in SCE, and I checked AD and removed an old security group (from VM).I still get the same error when attempting a manual install. It does say that look for 'Value 3' in the log. When I searched the log for 'value 3' I have these lines before it with errors. InstallationMSI (s) (DC:64) [09:10:44:548]: Executing op: CustomActionSchedule(Action=_Rollback_UninstallBIDMOF.68918168_3885_4F75_BBF8_0CC84213F8D1,ActionType=3393,Source=BinaryData,Target=UninstallMOF,CustomActionData=C:\Program Files\System Center Operations Manager 2007\mom_tracing.mof)MSI (s) (DC:64) [09:10:44:548]: Executing op: ActionStart(Name=_InstallBIDMOF.68918168_3885_4F75_BBF8_0CC84213F8D1,Description=Installing BID MOF,)Action 9:10:44: _InstallBIDMOF.68918168_3885_4F75_BBF8_0CC84213F8D1. Installing BID MOFMSI (s) (DC:64) [09:10:44:548]: Executing op: CustomActionSchedule(Action=_InstallBIDMOF.68918168_3885_4F75_BBF8_0CC84213F8D1,ActionType=3073,Source=BinaryData,Target=InstallMOF,CustomActionData=C:\Program Files\System Center Operations Manager 2007\mom_tracing.mof)MSI (s) (DC:E4) [09:10:44:548]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI180.tmp, Entrypoint: InstallMOFInstallMOF: Custom Action Data. C:\Program Files\System Center Operations Manager 2007\mom_tracing.mofCompileMOF: CompileFile() failed. Error Code: 0x80041001. C:\Program Files\System Center Operations Manager 2007\mom_tracing.mofInformation 2835.The control ErrorIcon was not found on dialog SetupErrorError 25218.Failed to uninstall SDK MOF. Error Code: -2147217407 (IDispatch error #3585).MSI (s) (DC!1C) [09:11:01:126]: Product: System Center Operations Manager 2007 Agent -- Error 25218.Failed to uninstall SDK MOF. Error Code: -2147217407 (IDispatch error #3585). Action ended 9:11:01: InstallFinalize. Return value 3.If there is anything else you could suggest I would greatly appreciate it.Cheers,Derek
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March 20th, 2009 8:04pm

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