SCCM client not able to synchronize/patch scan with WSUS
Hi While doing patch scan in SCCM client,The SCCM client not able to connect with WSUS server for patch Scan with below error in WindowsUpdate.logWorkAround as far:Reinstalled SCCM client.Reinstalled IIS WSUS.Rechecked SCCM WSUS configuration------------------------------------------------------------------------------------2009-11-2003:20:03:3351520478Misc=========== Logging initialized (build: 7.1.6001.65, tz: -0500) ===========2009-11-2003:20:03:3351520478Misc = Process: C:\WINDOWS\system32\CCM\CcmExec.exe2009-11-2003:20:03:3351520478Misc = Module: C:\WINDOWS\system32\wuapi.dll2009-11-2003:20:03:3351520478COMAPI-------------2009-11-2003:20:03:3351520478COMAPI-- START -- COMAPI: Search [ClientId = CcmExec]2009-11-2003:20:03:3351520478COMAPI---------2009-11-2003:20:03:3511520478COMAPI<<-- SUBMITTED -- COMAPI: Search [ClientId = CcmExec]2009-11-2003:20:03:351 784db4Agent*************2009-11-2003:20:03:351 784db4Agent** START ** Agent: Finding updates [CallerId = CcmExec]2009-11-2003:20:03:351 784db4Agent*********2009-11-2003:20:03:351 784db4Agent * Include potentially superseded updates2009-11-2003:20:03:351 784db4Agent * Online = Yes; Ignore download priority = Yes2009-11-2003:20:03:351 784db4Agent * Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"2009-11-2003:20:03:351 784db4Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}2009-11-2003:20:05:070 784db4PT+++++++++++ PT: Synchronizing server updates +++++++++++2009-11-2003:20:05:070 784db4PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://FQDN:8530/ClientWebService/client.asmx2009-11-2003:20:07:570 784db4PTWARNING: SyncUpdates failure, error = 0x80244021, soap client error = 10, soap error code = 0, HTTP status code = 5022009-11-2003:20:07:570 784db4PTWARNING: PTError: 0x802440212009-11-2003:20:07:570 784db4PTWARNING: SyncUpdates_WithRecovery failed.: 0x802440212009-11-2003:20:07:570 784db4PTWARNING: Sync of Updates: 0x802440212009-11-2003:20:07:570 784db4PTWARNING: SyncServerUpdatesInternal failed: 0x802440212009-11-2003:20:07:570 784db4Agent * WARNING: Failed to synchronize, error = 0x802440212009-11-2003:20:07:570 784db4Agent * WARNING: Exit code = 0x802440212009-11-2003:20:07:570 784db4Agent*********2009-11-2003:20:07:570 784db4Agent** END ** Agent: Finding updates [CallerId = CcmExec]2009-11-2003:20:07:570 784db4Agent*************2009-11-2003:20:07:570 784db4AgentWARNING: WU client failed Searching for update with error 0x802440212009-11-2003:20:07:5851520478COMAPI>>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]2009-11-2003:20:07:5851520478COMAPI - Updates found = 02009-11-2003:20:07:5851520478COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x802440212009-11-2003:20:07:5851520478COMAPI---------2009-11-2003:20:07:5851520478COMAPI-- END -- COMAPI: Search [ClientId = CcmExec]2009-11-2003:20:07:5851520478COMAPI-------------2009-11-2003:20:07:5851520478COMAPIWARNING: Operation failed due to earlier error, hr=802440212009-11-2003:20:07:5851520478COMAPIFATAL: Unable to complete asynchronous search. (hr=80244021)2009-11-2003:20:12:570 784db4ReportREPORT EVENT: {8DC0E84A-AE4A-4AED-BB20-41D78A4839E7}2009-11-20 03:20:07:570-05001148101{00000000-0000-0000-0000-000000000000}080244021CcmExecFailureSoftware SynchronizationWindows Update Client failed to detect with error 0x80244021.2009-11-2611:03:30:4021520798COMAPI-------------2009-11-2611:03:30:4021520798COMAPI-- START -- COMAPI: Search [ClientId = CcmExec]2009-11-2611:03:30:4021520798COMAPI---------2009-11-2611:03:30:4181520798COMAPI<<-- SUBMITTED -- COMAPI: Search [ClientId = CcmExec]2009-11-2611:03:30:418 7845acAgent*************2009-11-2611:03:30:418 7845acAgent** START ** Agent: Finding updates [CallerId = CcmExec]2009-11-2611:03:30:418 7845acAgent*********2009-11-2611:03:30:418 7845acAgent * Include potentially superseded updates2009-11-2611:03:30:418 7845acAgent * Online = Yes; Ignore download priority = Yes2009-11-2611:03:30:418 7845acAgent * Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"2009-11-2611:03:30:418 7845acAgent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}2009-11-2611:03:32:715 7845acPT+++++++++++ PT: Synchronizing server updates +++++++++++2009-11-2611:03:32:715 7845acPT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://Fqdn:8530/ClientWebService/client.asmx2009-11-2611:03:32:793 7845acPTWARNING: Cached cookie has expired or new PID is available2009-11-2611:03:32:793 7845acPTInitializing simple targeting cookie, clientId = d0e65ea4-2fc8-4def-97b8-928a71b8df87, target group = , DNS name = FQDN2009-11-2611:03:32:793 7845acPT Server URL = http://FQDN:8530/SimpleAuthWebService/SimpleAuth.asmx2009-11-2611:03:32:824 7845acPTWARNING: GetAuthorizationCookie failure, error = 0x80244021, soap client error = 10, soap error code = 0, HTTP status code = 5022009-11-2611:03:32:824 7845acPTWARNING: Failed to initialize Simple Targeting Cookie: 0x802440212009-11-2611:03:32:824 7845acPTWARNING: PopulateAuthCookies failed: 0x802440212009-11-2611:03:32:824 7845acPTWARNING: RefreshCookie failed: 0x802440212009-11-2611:03:32:824 7845acPTWARNING: RefreshPTState failed: 0x802440212009-11-2611:03:32:824 7845acPTWARNING: Sync of Updates: 0x802440212009-11-2611:03:32:824 7845acPTWARNING: SyncServerUpdatesInternal failed: 0x802440212009-11-2611:03:32:824 7845acAgent * WARNING: Failed to synchronize, error = 0x802440212009-11-2611:03:32:824 7845acAgent * WARNING: Exit code = 0x802440212009-11-2611:03:32:824 7845acAgent*********2009-11-2611:03:32:824 7845acAgent** END ** Agent: Finding updates [CallerId = CcmExec]2009-11-2611:03:32:824 7845acAgent*************2009-11-2611:03:32:824 7845acAgentWARNING: WU client failed Searching for update with error 0x802440212009-11-2611:03:32:8401520 f4COMAPI>>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]2009-11-2611:03:32:8401520 f4COMAPI - Updates found = 02009-11-2611:03:32:8401520 f4COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x802440212009-11-2611:03:32:8401520 f4COMAPI---------2009-11-2611:03:32:8401520 f4COMAPI-- END -- COMAPI: Search [ClientId = CcmExec]2009-11-2611:03:32:8401520 f4COMAPI-------------2009-11-2611:03:32:8401520 f4COMAPIWARNING: Operation failed due to earlier error, hr=802440212009-11-2611:03:32:8401520 f4COMAPIFATAL: Unable to complete asynchronous search. (hr=80244021)2009-11-2611:03:37:825 7845acReportREPORT EVENT: {BBDE6D30-7133-4415-B583-8DA71A8038F1}2009-11-26 11:03:32:824-05001148101{00000000-0000-0000-0000-000000000000}080244021CcmExecFailureSoftware SynchronizationWindows Update Client failed to detect with error 0x80244021.Please Help
December 14th, 2009 3:44pm

Hi,You can check WUAhalder.log to see if any error prompt.Jie-Feng Ren - MSFT
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December 14th, 2009 3:58pm

Hi Jie-Feng RenHere WUAhalder.log --------------------------------------------[LOG[Its a WSUS Update Source type ({1FAD194E-85F3-48A2-A614-941309800FCC}), adding it.]LOG]!><time="13:04:08.354+300" date="11-18-2009" component="WUAHandler" context="" type="1" thread="3560" file="sourcemanager.cpp:1339"><![LOG[Unable to read existing resultant WUA policy. Error = 0x80070002.]LOG]!><time="13:04:08.370+300" date="11-18-2009" component="WUAHandler" context="" type="2" thread="3560" file="sourcemanager.cpp:1017"><![LOG[Enabling WUA Managed server policy to use server: http://FQDN:8530]LOG]!><time="13:04:08.370+300" date="11-18-2009" component="WUAHandler" context="" type="1" thread="3560" file="sourcemanager.cpp:1045"><![LOG[Waiting for 2 mins for Group Policy to notify of WUA policy change...]LOG]!><time="13:04:08.729+300" date="11-18-2009" component="WUAHandler" context="" type="1" thread="3560" file="sourcemanager.cpp:1051"><![LOG[Waiting for 30 secs for policy to take effect on WU Agent.]LOG]!><time="13:04:13.448+300" date="11-18-2009" component="WUAHandler" context="" type="1" thread="3560" file="sourcemanager.cpp:1115"><![LOG[Added Update Source ({1FAD194E-85F3-48A2-A614-941309800FCC}) of content type: 2]LOG]!><time="13:04:43.557+300" date="11-18-2009" component="WUAHandler" context="" type="1" thread="3560" file="sourcemanager.cpp:1372"><![LOG[Async searching of updates using WUAgent started.]LOG]!><time="13:04:43.839+300" date="11-18-2009" component="WUAHandler" context="" type="1" thread="3560" file="cwuahandler.cpp:587"><![LOG[Async searching completed.]LOG]!><time="13:04:45.448+300" date="11-18-2009" component="WUAHandler" context="" type="1" thread="2140" file="cwuahandler.cpp:2099"><![LOG[OnSearchComplete - Failed to end search job. Error = 0x80244021.]LOG]!><time="13:04:45.448+300" date="11-18-2009" component="WUAHandler" context="" type="3" thread="3560" file="cwuahandler.cpp:2966"><![LOG[Scan failed with error = 0x80244021.]LOG]!><time="13:04:45.448+300" date="11-18-2009" component="WUAHandler" context="" type="3" thread="3560" file="cwuahandler.cpp:3223"><![LOG[Failed to save WUAgent policy with updated WSUS Server. Error = 0x80070020.]LOG]!><time="10:18:52.741+300" date="11-20-2009" component="WUAHandler" context="" type="3" thread="3644" file="sourcemanager.cpp:711"><![LOG[Removed Update Source ({1FAD194E-85F3-48A2-A614-941309800FCC}) of content type: 2]LOG]!><time="10:18:52.756+300" date="11-20-2009" component="WUAHandler" context="" type="1" thread="2656" file="sourcemanager.cpp:1472">
December 14th, 2009 4:10pm

Hi Any help!
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December 15th, 2009 3:59pm

Hi,Are you running the latest version of the Windows Update Agent. Please go to the Microsoft Update page to see if there are any updates available for the client self.Follow me through my blog and Twitter!
December 15th, 2009 4:10pm

Hi Jannes I have the latest version for windows update agent and as well WSUS sp2.RegardsKarthick V
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December 15th, 2009 4:21pm

Hi there,I also have the problem mentioned above. I am testing on 3 workstations for the moment. It works on 1 and I fails on the other two. excert from windowsupdate.log and WUAHandler.log: BTW I am running the latest ver of the Windows update agent 7.4.7600.226. I've read in some other posts that ISA could be playing a part in the problem and we are running ISA 2006.009-12-1512:56:12:635177217f8PTWARNING: GetAuthorizationCookie failure, error = 0x80244021, soap client error = 10, soap error code = 0, HTTP status code = 5022009-12-1512:56:12:635177217f8PTWARNING: Failed to initialize Simple Targeting Cookie: 0x802440212009-12-1512:56:12:635177217f8PTWARNING: PopulateAuthCookies failed: 0x802440212009-12-1512:56:12:635177217f8PTWARNING: RefreshCookie failed: 0x802440212009-12-1512:56:12:635177217f8PTWARNING: RefreshPTState failed: 0x802440212009-12-1512:56:12:635177217f8PTWARNING: Sync of Updates: 0x802440212009-12-1512:56:12:635177217f8PTWARNING: SyncServerUpdatesInternal failed: 0x802440212009-12-1512:56:12:635177217f8Agent * WARNING: Failed to synchronize, error = 0x802440212009-12-1512:56:12:697177217f8Agent * WARNING: Exit code = 0x802440212009-12-1512:56:12:697177217f8Agent*********2009-12-1512:56:12:697177217f8Agent** END ** Agent: Finding updates [CallerId = CcmExec]2009-12-1512:56:12:697177217f8Agent*************2009-12-1512:56:12:697177217f8AgentWARNING: WU client failed Searching for update with error 0x802440212009-12-1512:56:12:7132180108cCOMAPI>>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]2009-12-1512:56:12:7132180108cCOMAPI - Updates found = 02009-12-1512:56:12:7132180108cCOMAPI - WARNING: Exit code = 0x00000000, Result code = 0x802440212009-12-1512:56:12:7132180108cCOMAPI---------2009-12-1512:56:12:7132180108cCOMAPI-- END -- COMAPI: Search [ClientId = CcmExec]2009-12-1512:56:12:7132180108cCOMAPI-------------2009-12-1512:56:12:7132180108cCOMAPIWARNING: Operation failed due to earlier error, hr=802440212009-12-1512:56:12:7132180108cCOMAPIFATAL: Unable to complete asynchronous search. (hr=80244021)2009-12-1512:56:17:692177217f8ReportREPORT EVENT: {22232BC3-73E7-4F9B-AF0D-5DBCF46F8653}2009-12-15 12:56:12:697-00001148101{00000000-0000-0000-0000-000000000000}080244021CcmExecFailureSoftware SynchronizationWindows Update Client failed to detect with error 0x80244021.Failed to run BeginSearch() on WUAgent. Error = 0x80004002.WUAHandler15/12/2009 11:47:051216 (0x04C0)Its a WSUS Update Source type ({E1174F90-8F9B-4100-884D-87F18A757104}), adding it.WUAHandler15/12/2009 11:54:252364 (0x093C)Existing WUA Managed server was already set (http://WINWSUS.HIFXGLOBAL.COM:80), skipping Group Policy registration.WUAHandler15/12/2009 11:54:252364 (0x093C)Added Update Source ({E1174F90-8F9B-4100-884D-87F18A757104}) of content type: 2WUAHandler15/12/2009 11:54:252364 (0x093C)Failed to run BeginSearch() on WUAgent. Error = 0x80004002.WUAHandler15/12/2009 11:54:252364 (0x093C)Its a WSUS Update Source type ({E1174F90-8F9B-4100-884D-87F18A757104}), adding it.WUAHandler15/12/2009 11:54:262812 (0x0AFC)Existing WUA Managed server was already set (http://WINWSUS.HIFXGLOBAL.COM:80), skipping Group Policy registration.WUAHandler15/12/2009 11:54:262812 (0x0AFC)Added Update Source ({E1174F90-8F9B-4100-884D-87F18A757104}) of content type: 2WUAHandler15/12/2009 11:54:262812 (0x0AFC)Failed to run BeginSearch() on WUAgent. Error = 0x80004002.WUAHandler15/12/2009 11:54:262812 (0x0AFC)Its a WSUS Update Source type ({E1174F90-8F9B-4100-884D-87F18A757104}), adding it.WUAHandler15/12/2009 12:51:353112 (0x0C28)Existing WUA Managed server was already set (http://WINWSUS.HIFXGLOBAL.COM:80), skipping Group Policy registration.WUAHandler15/12/2009 12:51:353112 (0x0C28)Added Update Source ({E1174F90-8F9B-4100-884D-87F18A757104}) of content type: 2WUAHandler15/12/2009 12:51:353112 (0x0C28)Failed to run BeginSearch() on WUAgent. Error = 0x80004002.WUAHandler15/12/2009 12:51:353112 (0x0C28)Its a WSUS Update Source type ({E1174F90-8F9B-4100-884D-87F18A757104}), adding it.WUAHandler15/12/2009 12:51:373112 (0x0C28)PH
December 15th, 2009 6:52pm

Hi there , It looks to me that an existing group policy is overuling the SCCM policy and that he is scanning against another WSUS server ...Look in AD if there are other WSUS policys affected on your machines ...Hope it Helps , Kenny Hope it helps , Kenny Buntinx www.scug.be/blogs/sccm/
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December 16th, 2009 9:06am

Hi Kenny,There are other WSUS GPO policies in place but I have set a deny to the policy for these specific machines as i want to test and put proceedure in place before removing existing WSUS policies. GPresult confirms that the policies are not being applied and the new policy that just disables the configureAutomatic Updates and lets SCCMspecify the update location. Of the 3 machines i am testing 1 is updating. I will check the GPO's being applied to the one that works as you say I may need to remove these rather than deny.ThanksPaulPH
December 16th, 2009 11:51am

Wierd, all 3 have the same GPO settings.PH
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December 16th, 2009 1:05pm

Hi,In my case none of the clients scanning against WSUS server .It seems problem in firewall/ISA server.will update the result.RegardsKarthick V
December 16th, 2009 3:05pm

I reinstalled Windows Update Agent - this solved my problem.
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March 28th, 2011 11:01pm

I had the same problem. Changed from WSUS 3.0 SP2 to SCCM 2007 updates. Machine is running Windows Server 2008 R2. I also updates the Windows Agent but errors were same. The fix for me without a reboot was to add winhttp proxy and then it all started to work. The compliance report showed the system in the SCCM reporting and server received the updates now. My fix: netsh winhttp set proxy proxy-server="xxx.xxx.xxx.xxx:8080" bypass-list="<local>;*.networknet.local;192.168.*.*;" Best regards, Ivan Versluis Networknet.nl Blog
March 30th, 2012 8:05am

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