hi, Our help-desk have been upgraded to Windows 7 and installed SCCM management console, now they can't use Remote Tools on many of computers that they previously could with XP is this related to the previous post : http://social.technet.microsoft.com/Forums/en-US/configmgradminconsole/thread/a10c7d4d-7ae4-444b-b01d-66a645d6f798 thanks; GeorgeMCSA | MCTS - SCCM 2007

Hi George, I had the same problem and i installed the updated mentioned in the post and it resolved my issue. Cheers!

thanks, i will check that issues in the WSUS and see how many users got those updatesMCSA | MCTS - SCCM 2007