We have currently installed SCCM SP2 on Windows 2008 with Custom setup, using SQL 2008 Enterprise on 2 different servers. No configurations have been done in SCCM yet. At the end of SCCM Setup on both servers, it says that "Install Management Point"----Failed. When I go into SCCM, under Site System Status, I get Message ID: 5436. "MP Control Manager detected management point is not responding to HTTP requests. The HTTP status code and text is 503, Service Unavailable." In the mpMSI.log, it shows several errors: 15:23:32] Skipping Port Configuration on Rollback for web site 'IIS://LocalHost/W3SVC/1' [15:23:32] Acquired registry mutex. [15:23:32] No Ports need to be deleted from web site [IIS://LocalHost/W3SVC/1]. [15:23:32] No SSL Ports need to be deleted from web site [IIS://LocalHost/W3SVC/1]. [15:23:32] IIS7 is installed. Removing application 'SMS Management Point'. [15:23:32] Successfully removed application 'SMS Management Point' with IIS7. [15:23:32] Removing IIS Virtual Directory 'SMS_MP' [15:23:32] ERROR: Method 'DeleteExtensionFileRecord' failed with error code 80020009 [15:23:32] ERROR: Automation Exception invoking method "DeleteExtensionFileRecord" [15:23:32] ERROR: Automation Exception Source is "<null>" [15:23:32] ERROR: Automation Exception Description is "<null>" [15:23:32] ERROR: Automation Exception wCode is 0 [15:23:32] ERROR: Automation Exception sCode is 0x800CC801 [15:23:32] IGNORE: Failed to delete extension 'C:\Program Files\SMS_CCM\getpolicy.dll'. Error Code = 0x80020009 (The extension might not registered) [15:23:32] ERROR: Method 'DeleteExtensionFileRecord' failed with error code 80020009 [15:23:32] ERROR: Automation Exception invoking method "DeleteExtensionFileRecord" [15:23:32] ERROR: Automation Exception Source is "<null>" [15:23:32] ERROR: Automation Exception Description is "<null>" [15:23:32] ERROR: Automation Exception wCode is 0 [15:23:32] ERROR: Automation Exception sCode is 0x800CC801 [15:23:32] IGNORE: Failed to delete extension 'C:\Program Files\SMS_CCM\GetAuth.dll'. Error Code = 0x80020009 (The extension might not registered) How can I resolve this quickly?

See also mpsetup.log. That part of the logfile does not contain the actual error IMHO. Search for the occurence of "return value 3": the actual error should be listed a few lines above.

Unfortunately, it doesn't show a 'return value 3'. What else can we do to troubleshoot? <05-10-2010 15:23:19> ==================================================================== <05-10-2010 15:23:19> SMSMP Setup Started.... <05-10-2010 15:23:19> Parameters: C:\PROGRA~1\MIF083~1\bin\i386\ROLESE~1.EXE /install /siteserver:IGSBAMESSM183 SMSMP <05-10-2010 15:23:19> Installing Pre Reqs for SMSMP <05-10-2010 15:23:19> ======== Installing Pre Reqs for Role SMSMP ======== <05-10-2010 15:23:19> Found 1 Pre Reqs for Role SMSMP <05-10-2010 15:23:19> Pre Req MSXML60 found. <05-10-2010 15:23:19> No versions of MSXML60 are installed. Would install new MSXML60. <05-10-2010 15:23:19> Enabling MSI logging. msxml6.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\msxml6MSI.log <05-10-2010 15:23:19> Installing C:\Program Files\Microsoft Configuration Manager\bin\i386\00000409\msxml6.msi <05-10-2010 15:23:20> msxml6.msi exited with return code: 0 <05-10-2010 15:23:20> msxml6.msi Installation was successful. <05-10-2010 15:23:20> ======== Completed Installion of Pre Reqs for Role SMSMP ======== <05-10-2010 15:23:20> Installing the SMSMP <05-10-2010 15:23:20> Passed OS version check. <05-10-2010 15:23:20> IIS Service is installed. <05-10-2010 15:23:20> checking WebDAV configuraitons <05-10-2010 15:23:21> WebDAV is configured <05-10-2010 15:23:21> No versions of SMSMP are installed. Installing new SMSMP. <05-10-2010 15:23:21> Enabling MSI logging. mp.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log <05-10-2010 15:23:21> Installing C:\Program Files\Microsoft Configuration Manager\bin\i386\mp.msi CCMINSTALLDIR="C:\Program Files\SMS_CCM" CCMSERVERDATAROOT="C:\Program Files\Microsoft Configuration Manager" USESMSPORTS=TRUE SMSPORTS=80 USESMSSSLPORTS=TRUE SMSSSLPORTS=443 USESMSSSL=TRUE SMSSSLSTATE=0 CCMENABLELOGGING=TRUE CCMLOGLEVEL=1 CCMLOGMAXSIZE=1000000 CCMLOGMAXHISTORY=1 <05-10-2010 15:24:03> mp.msi exited with return code: 0 <05-10-2010 15:24:03> Verifying CCM_CLIENT virtual directory. <05-10-2010 15:24:03> Website path is IIS://LocalHost/W3SVC/1. <05-10-2010 15:24:03> Connecting to IIS. <05-10-2010 15:24:03> CCM_CLIENT is currently C:\Program Files\Microsoft Configuration Manager\Client. <05-10-2010 15:24:03> Installation was successful.

<05-10-2010 15:24:03> mp.msi exited with return code: 0 [...] <05-10-2010 15:24:03> Installation was successful. You won't see any "return value 3", because the installation was successful. Download ConfigMgr Toolkit V2 and run the MP troubleshooter tool.

Torsten, From the MP Post Troubleshooter Report: All test passed except, - <Name xmlns="Test MPCERT HTTP or HTTPS request functionality."> - <Result xmlns="Failed"> <Comment xmlns="Exception Message:Fail to retrieve the content in [HTTP://IGSBAMESSM183:80/SMS_MP/.SMS_AUT?MPCERT]. Exception Message:The remote server returned an error: (503) Server Unavailable." /> </Result> </Name> </Test> - <Test> - <Name xmlns="Test MPLIST HTTP or HTTPS request functionality."> - <Result xmlns="Failed"> <Comment xmlns="Exception Message:Fail to retrieve the content in [HTTP://IGSBAMESSM183:80/SMS_MP/.SMS_AUT?MPLIST]. Exception Message:The remote server returned an error: (503) Server Unavailable." />

According to the errors above, is there some other configurations that I need to do for the SCCM Management Point to function?

Hi, Could you please try the following steps: 1. Check the permission of IUSER in IIS. 2. Check the security of C:\WINDOWS\tasks folder. 3. Uninstall the management point. 4. Uninstall the IIS component. 5. Restart the computer. 6. Uninstall Webdav. 7. Install IIS component, and enable BITS. 8. Install Webdav, and configurate it. 9. Install management point. 10. Verify the management point was installed successfully in the MPSetup.log. 11. Using the link to check the management point. http://<computer Name>/sms_mp/.sms_aut?mplist http://<computer Name>/sms_mp/.sms_aut?mpcert

Hi, Could you please try the following steps: 1. Check the permission of IUSER in IIS. 2. Check the security of C:\WINDOWS\tasks folder. 3. Uninstall the management point. 4. Uninstall the IIS component. 5. Restart the computer. 6. Uninstall Webdav. 7. Install IIS component, and enable BITS. 8. Install Webdav, and configurate it. 9. Install management point. 10. Verify the management point was installed successfully in the MPSetup.log. 11. Using the link to check the management point. http://<computer Name>/sms_mp/.sms_aut?mplist http://<computer Name>/sms_mp/.sms_aut?mpcert in regards to point 1 - i don't have any IIS users in my local users section? what should i have in there? in regards to point 2 - what should the security be ?

resolved renamed tasks folder Uninstall the management point. 4. Uninstall the IIS component. 5. Restart the computer. 6. Uninstall Webdav. 7. Install IIS component, and enable BITS. 8. Install Webdav, and configurate it. 9. Install management point. 10. Verify the management point was installed successfully in the MPSetup.log.