SCCM 2012 and WSUS

What log do I check to see why my sccm 2012 server is no recieving updates from my wsus

June 19th, 2013 10:03pm

Hi,

I would have a look in Wsyncmgr.log, WCM.log and Wsusctrl.log, then you can verify that the permissions are correct and that it can configure the SUP and synchronize, the log files for Software Update Point is described here: http://technet.microsoft.com/en-us/library/hh427342.aspx#BKMK_SiteSiteServerLog

Regards,
Jrgen

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June 19th, 2013 10:35pm

This is what I saw in the log -

Checking for supported version of WSUS (min WSUS 3.0 SP2 + KB2720211 + KB2734608) SMS_WSUS_CONFIGURATION_MANAGER 6/25/2013 11:57:53 AM 5320 (0x14C8)

I am running WSUS 3.0 SP2 + KB2720211 + KB2734608 are installed...

Remote configuration failed on WSUS Server. SMS_WSUS_CONFIGURATION_MANAGER 6/25/2013 12:57:53 PM 5320 (0x14C8)

Did not find supported version of assembly Microsoft.UpdateServices.Administration. SMS_WSUS_CONFIGURATION_MANAGER 6/25/2013 12:57:53 PM 5320 (0x14C8)

Did not find supported version of assembly Microsoft.UpdateServices.Administration. SMS_WSUS_CONFIGURATION_MANAGER 6/25/2013 12:57:53 PM 5320 (0x14C8)

June 25th, 2013 9:05pm

KB2720211 + KB2734608 must be installed on both the SCCM and WSUS servers
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June 25th, 2013 9:08pm

I am running WSUS 3.0 SP2 + KB2720211 + KB2734608 are installed...

Remote configuration failed on WSUS Server. SMS_WSUS_CONFIGURATION_MANAGER 6/25/2013 12:57:53 PM 5320 (0x14C8)



Are the WSUS console and the patches installed on the site server?
June 25th, 2013 9:22pm

WSUS console has to be installed on the sccm server? And yes I have those patches installed on the wsus server
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June 25th, 2013 9:32pm

WSUS Console and both patches have to be installed on BOTH servers (WSUS and ConfigMgr)
June 25th, 2013 9:37pm

Ooooooh, didn't know that...so are I do that the sccm server willl see the wsus server?
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June 25th, 2013 9:44pm

Didn't get that Marc??
June 25th, 2013 9:46pm

Sorry, Just install the admin consel only right
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June 25th, 2013 9:52pm

Yes. Just the console
June 25th, 2013 9:54pm

Hi,

Yes, install the WSUS admin console on the SCCM Primary Site server and the same WSUS updates that you applied to the WSUS server.

Regards,
Jrgen

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June 25th, 2013 9:55pm

Successfully connected to server: WSUSserver.company.com, port: 8530, useSSL: False SMS_WSUS_CONFIGURATION_MANAGER 6/25/2013 1:59:30 PM 5320 (0x14C8)

This looks good...so now I just did a Sync software updates and nothing is showing up.

June 25th, 2013 10:03pm

Takes a while. What's in Wsyncmgr.log?
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June 25th, 2013 10:06pm

Note that the computer account of the SCCM server has to be local admin on the WSUS server.

June 25th, 2013 10:09pm

Sync failed: DssAuthenticationError: WebException: The request failed with HTTP status 401: Unauthorized.~~at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall). Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncWSUS SMS_WSUS_SYNC_MANAGER 6/25/2013 2:08:57 PM 5420 (0x152C)

Also -

STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SYS=wsusserver.company.com SITE=BSC PID=3188 TID=5420 GMTDATE=Tue Jun 25 19:08:57.897 2013 ISTR0="Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncWSUS" ISTR1="DssAuthenticationError: WebException: The request failed with HTTP status 401: Unauthorized.~~at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_WSUS_SYNC_MANAGER 6/25/2013 2:08:57 PM 5420 (0x152C)

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June 25th, 2013 10:10pm

Any Idea....
June 25th, 2013 10:44pm

Possibly IIS issue. This is an extract from Technet Library

http://technet.microsoft.com/en-us/library/bb735874.aspx

 

Possible Solution

Check the IIS permissions on the DssAuthWebService virtual directory for the WSUS Web site in IIS. The virtual directory must be enabled for anonymous access. By default, the IUSR_<ComputerName> account is used for anonymous access. Check that this account has appropriate rightsfor example, whether this account is a member of the Guests group where access has been denied. The following procedure provides the steps to configure the directory permissions for the virtual directory.

To configure anonymous access on the DssAuthWebService virtual directory

  1. On the WSUS server, open Internet Information Services (IIS) Manager.

  2. Expand Web Sites, and then expand the Web site for the WSUS server. It is recommended that the WSUS custom Web site be used, but the default Web site might have been chosen when installing WSUS.

  3. Right-click DssAuthWebService, and then click Properties.

  4. Click the Directory Security tab, and then click Edit in the Authentication and access control section.

  5. Verify that Enable anonymous access is selected and that the IUSR_<ComputerName> account is specified.

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June 25th, 2013 11:17pm

Ok the IUSR_<ComputerName> account is specified it has the WSUS server in there shopuld it be the sccm server instead?
June 25th, 2013 11:26pm

I found so doc online so I reset the IUSR_<servername> and still doen't work, stilll getting 401 access denied.  And on thge WSUS server it get this -

Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date:  6/26/2013
Time:  9:18:47 AM
User:  NT AUTHORITY\SYSTEM
Computer: wsus server
Description:
Logon Failure:
  Reason:  Unknown user name or bad password
  User Name: IUSR_<servername>
  Domain:  PC310
  Logon Type: 8
  Logon Process: Advapi 
  Authentication Package: Negotiate
  Workstation Name: wsus server
  Caller User Name: NETWORK SERVICE
  Caller Domain: NT AUTHORITY
  Caller Logon ID: (0x0,0x3E4)
  Caller Process ID: 4808
  Transited Services: -
  Source Network Address: -
  Source Port: -


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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June 26th, 2013 5:22pm

Rather than troubleshooting Marc, why not just remove the Software Update Point and re-install it. You now have the pre-requisites in place so you should be OK.
June 26th, 2013 6:29pm

So should I just remove the role for the wsus server in  SCCM or remove the wsus server altogether from SCCM...Thanks
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June 26th, 2013 6:54pm

You are not touching WSUS on either server. As I said reinstall the ConfigMgr Software Update Point
June 26th, 2013 6:56pm

Right go to servers and sites system roles > select my wsus server > remove the role..then readd it..
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June 26th, 2013 7:01pm

Correct
June 26th, 2013 7:06pm

Your ConfigMgr server account is local administrator on the WSUS box - yes?
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June 26th, 2013 7:08pm

Yes sir..
June 26th, 2013 7:15pm

Synchronizing WSUS server.company.com ... SMS_WSUS_SYNC_MANAGER 6/26/2013 11:19:19 AM 9496 (0x2518)

sync: Starting WSUS synchronization SMS_WSUS_SYNC_MANAGER 6/26/2013 11:19:19 AM 9496 (0x2518)

Sync failed: DssAuthenticationError: WebException: The request failed with HTTP status 401: Unauthorized.~~at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall). Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncWSUS SMS_WSUS_SYNC_MANAGER 6/26/2013 11:19:23 AM 5420 (0x152C)

Same error when trying to sync software updates --

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June 26th, 2013 7:21pm

Question for you Gerry would you recommend that I install WSUS on my sccm server? 
June 26th, 2013 10:08pm

I usually do. It's easier to manage.

http://www.gerryhampsoncm.blogspot.ie/2013/04/sccm-2012-sp1-step-by-step-guide-part.html

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June 26th, 2013 10:11pm

Can I use the sql database as well for wsus and is there any updates after i install Wsus that I need to be aware of. Also thanks for your help I think I've gone above a beyond on this problem and I know MS is only gonna say is "Re-install WSUS"...
June 26th, 2013 10:15pm

Hi,

Yes you can use the SQL database, and the updates should be the same as above.

Regards,
Jrgen

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July 5th, 2013 9:40am

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