SCCM 2012 SP1 and Windows Server 2003 Weekly WMI Crashes?

Following the install of SCCM 2012 SP1 in our environment we've noticed that every 2003 server has a wmiprvse crash weekly on Friday which corresponds to when Software/Hardware inventory is run.   This is only happening on 2003 servers and not 2008 or 2008 R2.  Is this a known issue?  Is there a fix?

February 16th, 2013 6:27pm

My Org is having the same issue worldwide on all 2003 servers. I am not sure its Hardware or Software inventory though as when I run those each manually I do not seem to be able to get WMI to crash. However Microsoft please take notice this is happening. My Server Mgmt teams are not very happy about it.

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February 17th, 2013 6:49am

I am experiencing this issue as well. I've narrowed the issue down to the hardware inventory cycle, at least in my case.

Checking the InventoryAgent.log log in CMTrace shows a single unknown error that appears for each crash:

Unknown error encountered processing an instance of class CCM_RecentlyUsedApps: 800706BE    InventoryAgent    2/18/2013 4:09:36 PM    5092 (0x13E4)

If I run a hardware inventory cycle while logged into the server, I don't get a notification that WMI has crashed until I log off and back on again. I can, however, see the crash in the Application event log.

Are either of you seeing this entry in your InventoryAgent.log files?

February 19th, 2013 12:37am

Given the lack of responses, your best bet is to contact CSS.

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February 19th, 2013 12:46am

Mike,

We are seeing the exact same error about 2 seconds after the timing of the screenshot above, so yea, I think you are on to something.

February 19th, 2013 1:07am

Gotta ask the the question... Do you need ccm_recently used apps on those servers to be reported? My guess is no.  In default client agent settings, hardware inventory, uncheck the box for ccm_recentlyusedapps.  

Create a custom client agent setting, with the only enabled option is in hardware inventory, ccm_recentlyusedapps.

Create a collection of every other machine...except these failing ones.  Deploy the custom client agent setting to those machines that do not fail to report on ccm_recentlyusedapps.

Sit back and wait and see if that works around the issue.  If a workaround is not acceptable, then like Jason, I recommend you open a call to CSS.

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February 19th, 2013 1:25am

Hi John,

We're experiencing the exact same problem. We can see the same problem with CCM_RecentlyUsedAPPS in the inventoryagent.log on any server 2003 server at preceisely the same time we get a WMIPRVSE.exe crash.

It only happens on our 2003 servers as well and appeared shortly after upgrading to SCCM 2012 SP1 from SCCM 2012.

February 28th, 2013 12:53am

I just came across this thread which states that a fix for this issue should be coming in CU1 for SP1:

http://social.technet.microsoft.com/Forums/en-US/configmanagerdeployment/thread/aeec488e-2030-4e6a-83da-5796174ebd

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March 13th, 2013 11:27pm

CU1 has been released:

http://support.microsoft.com/kb/2817245/en-us

March 25th, 2013 6:47pm

I did what you suggested (so I thought) of unchecking "ccm_recentlyusedapps" from the default client settings.  I already had a general Server Hardware Inventory Client Settings deployed so I set that to inventory "ccm_recentlyusedapps".  I then created a Collection and deployed a unique Client Setting for all my Windows 2003 Servers and made sure that "ccm_recentlyusedapps" was not selected.  After I went back in though, it was selected again.  No matter what, if "ccm_recentlyusedapps" is enabled in any client setting, I cannot uncheck it from the client setting I specifically made for the 2003 Servers.  If I do, it is back when I go back into the Class setting.

Right now, I have removed "ccm_recentlyusedapps" from all client settings

I'm wondering if I'm not understanding something about how client settings work

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July 15th, 2013 5:56pm

Hi,

This issue was resolved in CU1. You may just want to apply CU2 instead of creating different client settings. Here's a link with information:

http://blogs.technet.com/b/configmgrteam/archive/2013/06/21/now-available-cumulative-update-2-for-system-center-2012-configuration-manager-service-pack-1.aspx

FYI:

http://blogs.technet.com/b/configmgrteam/archive/2013/07/02/known-issue-secondary-site-installation-failure-with-cumulative-update-2.aspx

Good installation walkthrough:

http://www.ronnipedersen.com/2013/06/installing-sccm-2012-sp1-cu2-quick-start-guide/


July 15th, 2013 9:09pm

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