SCCM 2012 - Task Sequence Failing (Network Steve Forum)

SCCM 2012 - Task Sequence Failing

Hello,

I am running a task sequence that deploys four different Office updates to update Lync to Skype for Business. The task sequence I have works on about 50% of computers I deploy it to but fails on the rest. The updates are all x86 and for the most part (95%) our computers are running x86 version of Office. I have the beginning of a log here:

<![LOG[Successfully finalized logs to SMS client log directory from C:\Windows\CCM\Logs]LOG]!><time="23:20:32.656+420" date="07-25-2015" component="TSManager" context="" type="1" thread="3084" file="tslogging.cpp:1542">
<![LOG[==========[ TsProgressUI started in process 3648 ]==========]LOG]!><time="08:22:31.109+420" date="07-27-2015" component="TsProgressUI" context="" type="1" thread="3680" file="winmain.cpp:330">
<![LOG[Registering COM classes]LOG]!><time="08:22:31.109+420" date="07-27-2015" component="TsProgressUI" context="" type="1" thread="3680" file="winmain.cpp:187">
<![LOG[sbModulePath = C:\Windows\CCM\TsProgressUI.exe]LOG]!><time="08:22:31.109+420" date="07-27-2015" component="TsProgressUI" context="" type="1" thread="3680" file="tsprogressuiclass.cpp:625">
<![LOG[Shutdown complete.]LOG]!><time="08:22:31.203+420" date="07-27-2015" component="TsProgressUI" context="" type="1" thread="3680" file="winmain.cpp:512">
<![LOG[Successfully intialized Logging for TS Manager.]LOG]!><time="08:22:31.577+420" date="07-27-2015" component="TSManager" context="" type="1" thread="2696" file="tsmanager.cpp:705">
<![LOG[Commandline: C:\Windows\CCM\TSManager.exe /service]LOG]!><time="08:22:31.577+420" date="07-27-2015" component="TSManager" context="" type="1" thread="2696" file="tsmanager.cpp:60">
<![LOG[Successfully registered Task Sequencing COM Interface.]LOG]!><time="08:22:31.858+420" date="07-27-2015" component="TSManager" context="" type="1" thread="2696" file="environmentlib.cpp:799">
<![LOG[Executing as a service]LOG]!><time="08:22:31.858+420" date="07-27-2015" component="TSManager" context="" type="1" thread="2696" file="tsmanager.cpp:718">
<![LOG[Started ServiceMain]LOG]!><time="08:22:31.858+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="tsmanager.cpp:295">
<![LOG[Task Sequence Manager executing as service main thread]LOG]!><time="08:22:31.858+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="tsmanager.cpp:419">
<![LOG[Deleting volume ID file C:\_SMSTSVolumeID.7159644d-f741-45d5-ab29-0ad8aa4771ca ...]LOG]!><time="08:22:31.858+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="resolvesource.cpp:519">
<![LOG[Waiting for CcmExec service to be fully operational]LOG]!><time="08:22:31.952+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="utils.cpp:4304">
<![LOG[CcmExec service is up and fully operational]LOG]!><time="08:22:31.952+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="utils.cpp:4309">
<![LOG[Remediating]LOG]!><time="08:22:31.967+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="tsnapcontrol.cpp:43">
<![LOG[Error getting system isolation info. Code 8027000C]LOG]!><time="08:22:32.014+420" date="07-27-2015" component="TSManager" context="" type="3" thread="3696" file="remediate.cpp:632">
<![LOG[Remediation failed. Code 8027000C]LOG]!><time="08:22:32.014+420" date="07-27-2015" component="TSManager" context="" type="3" thread="3696" file="tsnapcontrol.cpp:48">
<![LOG[Remediation failed with error code 8027000C]LOG]!><time="08:22:32.014+420" date="07-27-2015" component="TSManager" context="" type="3" thread="3696" file="tsmanager.cpp:1475">
<![LOG[Parsing task sequence . . .]LOG]!><time="08:22:32.030+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="tsmanager.cpp:1370">
<![LOG[Task sequence schema version is 3.10]LOG]!><time="08:22:32.030+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="tsmanager.cpp:1301">
<![LOG[Current supported schema version is 3.10 and 3.00]LOG]!><time="08:22:32.030+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="tsmanager.cpp:1309">
<![LOG[Starting Task Sequence Engine . . . ]LOG]!><time="08:22:32.045+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="tsmanager.cpp:857">
<![LOG[****************************************************************************]LOG]!><time="08:22:32.045+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="tsmanager.cpp:859">
<![LOG[Set a global environment variable _SMSTSNextInstructionPointer=0]LOG]!><time="08:22:32.045+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a global environment variable _SMSTSInstructionTableSize=4]LOG]!><time="08:22:32.045+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a global environment variable SMSTSRebootRequested=]LOG]!><time="08:22:32.045+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a global environment variable SMSTSRebootDelay=]LOG]!><time="08:22:32.045+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a global environment variable SMSTSRebootMessage=]LOG]!><time="08:22:32.045+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a global environment variable SMSTSRebootReason=]LOG]!><time="08:22:32.045+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a global environment variable SMSTSRetryRequested=]LOG]!><time="08:22:32.045+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[The task execution engine started execution]LOG]!><time="08:22:32.045+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="engine.cxx:70">
<![LOG[Set authenticator in transport]LOG]!><time="08:22:32.045+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="libsmsmessaging.cpp:7751">
<![LOG[Default CSP is Microsoft Enhanced RSA and AES Cryptographic Provider]LOG]!><time="08:22:32.154+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="libcrypt.cpp:1904">
<![LOG[Default CSP Type is 24]LOG]!><time="08:22:32.154+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="libcrypt.cpp:1905">
<![LOG[Start executing an instruction. Instruction name: Install Patch1. Instruction pointer: 0]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="engine.cxx:117">
<![LOG[Set a global environment variable _SMSTSCurrentActionName=Install Patch1]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a global environment variable _SMSTSNextInstructionPointer=0]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a local default variable SMSTSDisableWow64Redirection]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:700">
<![LOG[Set a local default variable _SMSTSRunCommandLineAsUser]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:700">
<![LOG[Set a local default variable SMSTSRunCommandLineUserName]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:700">
<![LOG[Set a local default variable SMSTSRunCommandLineUserPassword]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:700">
<![LOG[Set a global environment variable _SMSTSLogPath=C:\Windows\CCM\Logs\SMSTSLog]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Expand a string: smsswd.exe /run:FIT0018B 1_proplussp2013-kb2817430-fullfile-x86-en-us.exe /passive /norestart]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:782">
<![LOG[Expand a string: ]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:782">
<![LOG[Start executing the command line: smsswd.exe /run:FIT0018B 1_proplussp2013-kb2817430-fullfile-x86-en-us.exe /passive /norestart]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="instruction.cxx:2930">
<![LOG[!--------------------------------------------------------------------------------------------!]LOG]!><time="08:22:32.326+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="instruction.cxx:2959">
<![LOG[Expand a string: WinPEandFullOS]LOG]!><time="08:22:32.357+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:782">
<![LOG[Executing command line: smsswd.exe /run:FIT0018B 1_proplussp2013-kb2817430-fullfile-x86-en-us.exe /passive /norestart]LOG]!><time="08:22:32.357+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="commandline.cpp:827">
<![LOG[[ smsswd.exe ]]LOG]!><time="08:22:32.513+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="main.cpp:289">
<![LOG[PackageID = 'FIT0018B']LOG]!><time="08:22:32.513+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="main.cpp:318">
<![LOG[BaseVar = '', ContinueOnError='']LOG]!><time="08:22:32.513+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="main.cpp:319">
<![LOG[ProgramName = '1_proplussp2013-kb2817430-fullfile-x86-en-us.exe /passive /norestart']LOG]!><time="08:22:32.513+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="main.cpp:320">
<![LOG[SwdAction = '0001']LOG]!><time="08:22:32.513+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="main.cpp:321">
<![LOG[Getting linked token]LOG]!><time="08:22:32.732+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="runcommandline.cpp:334">
<![LOG[failed to get the linked token information. It may not be available. Error 1312]LOG]!><time="08:22:32.732+420" date="07-27-2015" component="InstallSoftware" context="" type="2" thread="1112" file="runcommandline.cpp:341">
<![LOG[ResolveSource flags: 0x00000000]LOG]!><time="08:22:34.728+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="resolvesource.cpp:3265">
<![LOG[SMSTSPersistContent: . The content for package FIT0018B will be persisted]LOG]!><time="08:22:34.728+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="resolvesource.cpp:3274">
<![LOG[Set authenticator in transport]LOG]!><time="08:22:34.744+420" date="07-27-2015" component="InstallSoftware" context="" type="0" thread="1112" file="libsmsmessaging.cpp:7751">
<![LOG[WinHttp credentials set]LOG]!><time="08:22:34.744+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="downloadcontent.cpp:833">
<![LOG[List of files to be downloaded]LOG]!><time="08:22:34.791+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="downloadcontent.cpp:407">
<![LOG[Downloaded file from http://SERVER.SERVER.com:80/SMS_DP_SMSPKG$/FIT0018B/sccm?/1_proplussp2013-kb2817430-fullfile-x86-en-us.exe to C:\_SMSTaskSequence\Packages\FIT0018B\1_proplussp2013-kb2817430-fullfile-x86-en-us.exe ]LOG]!><time="08:22:49.704+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="downloadcontent.cpp:1650">
<![LOG[Downloaded file from http://SERVER.SERVER.com:80/SMS_DP_SMSPKG$/FIT0018B/sccm?/2_lyncmso2013-kb3039779-fullfile-x86-glb.exe to C:\_SMSTaskSequence\Packages\FIT0018B\2_lyncmso2013-kb3039779-fullfile-x86-glb.exe ]LOG]!><time="08:22:53.199+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="downloadcontent.cpp:1650">
<![LOG[Downloaded file from http://SERVER.SERVER.com:80/SMS_DP_SMSPKG$/FIT0018B/sccm?/3_lync2013-kb3054946-fullfile-x86-glb.exe to C:\_SMSTaskSequence\Packages\FIT0018B\3_lync2013-kb3054946-fullfile-x86-glb.exe ]LOG]!><time="08:22:55.040+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="downloadcontent.cpp:1650">
<![LOG[Downloaded file from http://SERVER.SERVER.com:80/SMS_DP_SMSPKG$/FIT0018B/sccm?/4_lynchelploc2013-kb2889853-fullfile-x86-glb.exe to C:\_SMSTaskSequence\Packages\FIT0018B\4_lynchelploc2013-kb2889853-fullfile-x86-glb.exe ]LOG]!><time="08:22:55.913+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="downloadcontent.cpp:1650">
<![LOG[VerifyContentHash: Hash algorithm is 32780]LOG]!><time="08:22:55.913+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="downloadcontent.cpp:1788">
<![LOG[Resolved source to 'C:\_SMSTaskSequence\Packages\FIT0018B']LOG]!><time="08:23:13.994+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="runcommandline.cpp:449">
<![LOG[Working dir 'C:\_SMSTaskSequence\Packages\FIT0018B']LOG]!><time="08:23:13.994+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="runcommandline.cpp:542">
<![LOG[Executing command line: Run command line]LOG]!><time="08:23:13.994+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="commandline.cpp:827">
<![LOG[Process completed with exit code 17028]LOG]!><time="08:23:16.583+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="commandline.cpp:1123">
<![LOG[Command line returned 17028]LOG]!><time="08:23:16.583+420" date="07-27-2015" component="InstallSoftware" context="" type="1" thread="1112" file="runcommandline.cpp:565">
<![LOG[Process completed with exit code 17028]LOG]!><time="08:23:16.848+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="commandline.cpp:1123">
<![LOG[!--------------------------------------------------------------------------------------------!]LOG]!><time="08:23:16.864+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="instruction.cxx:3012">
<![LOG[Failed to run the action: Install Patch1.
Unknown error (Error: 00004284; Source: Unknown)]LOG]!><time="08:23:16.911+420" date="07-27-2015" component="TSManager" context="" type="3" thread="3696" file="instruction.cxx:3103">
<![LOG[Set authenticator in transport]LOG]!><time="08:23:16.911+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="libsmsmessaging.cpp:7751">
<![LOG[Set a global environment variable _SMSTSLastActionRetCode=17028]LOG]!><time="08:23:17.036+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a global environment variable _SMSTSLastActionSucceeded=false]LOG]!><time="08:23:17.036+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Clear local default environment]LOG]!><time="08:23:17.036+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:807">
<![LOG[The execution engine ignored the failure of the action (Install Patch1) and continues execution]LOG]!><time="08:23:17.051+420" date="07-27-2015" component="TSManager" context="" type="2" thread="3696" file="instruction.cxx:3170">
<![LOG[Set authenticator in transport]LOG]!><time="08:23:17.051+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="libsmsmessaging.cpp:7751">
<![LOG[Updated security on object C:\_SMSTaskSequence.]LOG]!><time="08:23:17.238+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="utils.cpp:1121">
<![LOG[Set a global environment variable _SMSTSNextInstructionPointer=1]LOG]!><time="08:23:17.238+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a TS execution environment variable _SMSTSNextInstructionPointer=1]LOG]!><time="08:23:17.238+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:386">
<![LOG[Set a global environment variable _SMSTSInstructionStackString=]LOG]!><time="08:23:17.238+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a TS execution environment variable _SMSTSInstructionStackString=]LOG]!><time="08:23:17.238+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:414">
<![LOG[Save the current environment block]LOG]!><time="08:23:17.238+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:833">
<![LOG[Start executing an instruction. Instruction name: Install Patch2. Instruction pointer: 1]LOG]!><time="08:23:17.410+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="engine.cxx:117">
<![LOG[Set a global environment variable _SMSTSCurrentActionName=Install Patch2]LOG]!><time="08:23:17.410+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a global environment variable _SMSTSNextInstructionPointer=1]LOG]!><time="08:23:17.410+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Set a local default variable SMSTSDisableWow64Redirection]LOG]!><time="08:23:17.410+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:700">
<![LOG[Set a local default variable _SMSTSRunCommandLineAsUser]LOG]!><time="08:23:17.410+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:700">
<![LOG[Set a local default variable SMSTSRunCommandLineUserName]LOG]!><time="08:23:17.410+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:700">
<![LOG[Set a local default variable SMSTSRunCommandLineUserPassword]LOG]!><time="08:23:17.410+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:700">
<![LOG[Set a global environment variable _SMSTSLogPath=C:\Windows\CCM\Logs\SMSTSLog]LOG]!><time="08:23:17.410+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:668">
<![LOG[Expand a string: smsswd.exe /run:FIT0018B 2_lyncmso2013-kb3039779-fullfile-x86-glb.exe /passive /norestart]LOG]!><time="08:23:17.426+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:782">
<![LOG[Expand a string: ]LOG]!><time="08:23:17.426+420" date="07-27-2015" component="TSManager" context="" type="0" thread="3696" file="executionenv.cxx:782">
<![LOG[Start executing the command line: smsswd.exe /run:FIT0018B 2_lyncmso2013-kb3039779-fullfile-x86-glb.exe /passive /norestart]LOG]!><time="08:23:17.426+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="instruction.cxx:2930">
<![LOG[!--------------------------------------------------------------------------------------------!]LOG]!><time="08:23:17.426+420" date="07-27-2015" component="TSManager" context="" type="1" thread="3696" file="instruction.cxx:2959">

I apologize if there is a better way to link the log info, please let me know if that is the case and I will correct it.

Edited by JohnPayneG 15 hours 59 minutes ago Bolding sections of the log

July 27th, 2015 11:42am

When you run the command line this is what you get

Executing command line: Run command line InstallSoftware 2015-07-27 08:23:13 1112 (0x0458)
Process completed with exit code 17028 InstallSoftware 2015-07-27 08:23:16 1112 (0x0458)
Command line returned 17028 InstallSoftware 2015-07-27 08:23:16 1112 (0x0458)
Process completed with exit code 17028 TSManager 2015-07-27 08:23:16 3696 (0x0E70)

Well you are getting
No product installed for contained patch = 17028

I would try installing it manually but to me it look like you have the wrong patch

Edited by Frederick Dicaire 16 hours 6 minutes ago

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July 27th, 2015 11:46am

July 27th, 2015 11:48am

Not sure i get what you are getting with the screenshot.

The patch you are trying to run return that the product it needed to run is not install.

No product installed for contained patch

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July 27th, 2015 12:20pm

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