We have been using SCCM 2007 for over a year and in the last week we have been having problems doing a manual installation of the client. When running ccmsetup using an AD account that has local administrator rights on a PC (Windows 7 SP1 64 bit), the installation runs for a couple of seconds then stops. The last few lines of ccmsetup.log are: Successfully ran BITS check. ccmsetup 26/03/2012 14:17:19 1984 (0x07C0) Failed to successfully complete HTTP request. (StatusCode at WinHttpQueryHeaders: 500) ccmsetup 26/03/2012 14:17:19 1984 (0x07C0) A Fallback Status Point has not been specified. Message with STATEID='308' wil not be sent. ccmsetup 26/03/2012 14:17:19 1984 (0x07C0) Someone else suggested it was a problem with how the MP is set up but: I have checked all http://technet.microsoft.com/en-us/library/cc431377.aspxThe WebDav authoring rule was already set correctly on the MPAll the checks passed on the Management Point Troubleshooter in the ConfigMgr toolkit The installation does run correctly when logged on as the local administrator account on the PC but not as a normal accout that has administrator rights, even when choosing to 'run as administrator'

Are you starting a command prompt as administator and running the ccmsetup.exe commandline? StatusCode at WinHttpQueryHeaders: 500 is often an internal IIS error, but you say that other installations run just fine. What is the commandline and can you post part of the ccmsetup.log file. I know you have aldready posted some, but I would like to see a few moe lines.Kent Agerlund | My blogs: blog.coretech.dk/kea and SCUG.dk/ | Twitter: @Agerlund | Linkedin: Kent Agerlund

A client push installation gives: Version: 4.0.6487.2000 ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) Command line parameters for ccmsetup have been specified. No registry lookup for command line parameters is required. ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) Command line: "C:\Windows\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) CCMHTTPPORT: 80 ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) CCMHTTPSPORT: 443 ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) CCMHTTPSSTATE: 0 ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) CCMHTTPSCERTNAME: ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) FSP: ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) CCMFIRSTCERT: 0 ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) Config file: C:\Windows\ccmsetup\MobileClient.tcf ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) Retry time: 10 minute(s) ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) MSI log file: ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) MSI properties: INSTALL="ALL" SMSSITECODE="SSN" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="0" CCMFIRSTCERT="0" ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) Source List: ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) \\UKLON-SCCM.---------------\SMSClient ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) \\UKLON-SCCM\SMSClient ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) MPs: ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) UKLON-SCCM.--------------- ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) Updated security on object C:\Windows\ccmsetup\. ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) A Fallback Status Point has not been specified. Message with STATEID='100' will not be sent. ccmsetup 28/03/2012 10:25:13 1756 (0x06DC) Running as user "SYSTEM" ccmsetup 28/03/2012 10:25:13 528 (0x0210) Detected 28184 MB free disk space on system drive. ccmsetup 28/03/2012 10:25:13 528 (0x0210) DetectWindowsEmbeddedFBWF() Detecting OS Version ccmsetup 28/03/2012 10:25:13 528 (0x0210) Client OS Version is 6.1, Service Pack Version 1 ccmsetup 28/03/2012 10:25:13 528 (0x0210) Client OS is not a supported Windows Embedded Platform ccmsetup 28/03/2012 10:25:13 528 (0x0210) Successfully ran BITS check. ccmsetup 28/03/2012 10:25:14 528 (0x0210) Failed to successfully complete HTTP request. (StatusCode at WinHttpQueryHeaders: 500) ccmsetup 28/03/2012 10:25:14 528 (0x0210) A Fallback Status Point has not been specified. Message with STATEID='308' will not be sent. ccmsetup 28/03/2012 10:25:14 528 (0x0210) Just double clicking on ccmsetup.exe gives the following in the log: Version: 4.0.6487.2000 ccmsetup 28/03/2012 11:07:56 2688 (0x0A80) GetAdaptersAddressess entry point is supported. ccmsetup 28/03/2012 11:07:56 2688 (0x0A80) DhcpGetOriginalSubnetMask entry point is supported. ccmsetup 28/03/2012 11:07:56 2688 (0x0A80) Adapter {A652F9B5-0410-4570-B4E3-F1773A1ACC79} is DHCP enabled. Checking quarantine status. ccmsetup 28/03/2012 11:07:56 2688 (0x0A80) Current AD site of machine is London ccmsetup 28/03/2012 11:07:56 2688 (0x0A80) Attempting to query AD for assigned site code ccmsetup 28/03/2012 11:07:56 2688 (0x0A80) Executing query (&(ObjectCategory=MSSMSRoamingBoundaryRange)(|(&(MSSMSRangedIPLow<=3232285024)(MSSMSRangedIPHigh>=3232285024)))) ccmsetup 28/03/2012 11:07:56 2688 (0x0A80) Executing query (&(ObjectCategory=mSSMSSite)(|(mSSMSRoamingBoundaries=192.168.193.0)(mSSMSRoamingBoundaries=London))) ccmsetup 28/03/2012 11:07:56 2688 (0x0A80) LSGetAssignedSiteFromAD : Trying to Assign to the Site <SSN> ccmsetup 28/03/2012 11:07:57 2688 (0x0A80) The MP name retrieved is 'UKLON-SCCM.---------------' with version '6487l' and capabilities '<Capabilities SchemaVersion="1.0"> </Capabilities>' ccmsetup 28/03/2012 11:07:57 2688 (0x0A80) Retrieving client operational settings from AD. ccmsetup 28/03/2012 11:07:57 2688 (0x0A80) ClientOperationalSettings search filter is '(&(ObjectCategory=mSSMSManagementPoint)(mSSMSDefaultMP=TRUE)(mSSMSSiteCode=SSN))' ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) Command line: "\\uklon-sccm\d$\Program Files (x86)\Microsoft Configuration Manager\Client\ccmsetup.exe" ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) CCMHTTPPORT: 80 ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) CCMHTTPSPORT: 443 ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) CCMHTTPSSTATE: 0 ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) CCMHTTPSCERTNAME: ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) FSP: ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) CCMFIRSTCERT: 0 ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) Config file: ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) Retry time: 10 minute(s) ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) MSI log file: ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) MSI properties: SMSSITECODE=SSN CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="0" CCMFIRSTCERT="0" ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) Source List: ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) MPs: ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) UKLON-SCCM.--------------- ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) Updated security on object C:\Windows\ccmsetup\. ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) A Fallback Status Point has not been specified. Message with STATEID='100' will not be sent. ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) Successfully deleted existing ccmsetup.exe ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) Downloading file \\uklon-sccm\d$\Program Files (x86)\Microsoft Configuration Manager\Client\ccmsetup.exe ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) Downloading \\uklon-sccm\d$\Program Files (x86)\Microsoft Configuration Manager\Client\ccmsetup.exe to C:\Windows\ccmsetup\ccmsetup.exe ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) File download 10% complete (61440 of 611168 bytes). ccmsetup 28/03/2012 11:07:58 2688 (0x0A80) File download 20% complete (122880 of 611168 bytes). ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) File download 30% complete (184320 of 611168 bytes). ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) File download 40% complete (245760 of 611168 bytes). ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) File download 50% complete (307200 of 611168 bytes). ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) File download 60% complete (368640 of 611168 bytes). ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) File download 70% complete (430080 of 611168 bytes). ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) File download 80% complete (491520 of 611168 bytes). ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) File download 90% complete (552960 of 611168 bytes). ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) File download 100% complete (611168 of 611168 bytes). ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) Download complete. ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) Running as user "-----------" ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) Detected 27318 MB free disk space on system drive. ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) DetectWindowsEmbeddedFBWF() Detecting OS Version ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) Client OS Version is 6.1, Service Pack Version 1 ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) Client OS is not a supported Windows Embedded Platform ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) Successfully ran BITS check. ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) Failed to successfully complete HTTP request. (StatusCode at WinHttpQueryHeaders: 500) ccmsetup 28/03/2012 11:07:59 2688 (0x0A80) A Fallback Status Point has not been specified. Message with STATEID='308' will not be sent. ccmsetup 28/03/2012 11:07:59 2688 (0x0A80)

Have you verified the health of your MP? Based on the log above, ccmsetup is attempting to contact the MP because receiving an HHTP error code of 500 which means the web site is "broken".Jason | http://blog.configmgrftw.com | Twitter @JasonSandys

Ive checked through all the IIS + webdav settings and all seems to be fine. Other clients can communicate with the MP to recieve policy etc. We do have some problems with inventory which may be related - I am about to start another thread about that now. Strangely we have now found that the installation works if it is run as the local administrator (rather than a domain account with local admin rights which fails)

What else would you suggest to check to verify the health of the MP?

Is it possible that you have a security policy being applied to the machines (or "baked in" to your image) that is interfering? Check the User Account Control settings in policy.John DeVito

Here is a great article to verify your MP is working. Most of the time a failed MP is due to webdav not working properly. http://exchangeengine.wordpress.com/2009/06/10/how-to-check-management-point-is-working-fine-in-sccm-2007/

hmm, what happens when you attempt to access <servername>\ccm_client under both the local admin and domain user with local admin right contexts?

Thanks for everyone's help, This seems to have been caused by permissions issues stopping the client files being downloaded with BITS.