Whenever we try to use remote tools to a Windows XP 64 bit PC we get the following error: The currently logged-in user does not have rights to access the client machine. You must provide the username, domain, and password of an account in the client's remote control operators group. This is a domain environment and have explored all other fixes for this issue with no success. We have narrowed it down to only affecting XP 64 bit clients. Windows XP x86/7 x86/64/2003 x86/64 and 2008 x86/64 are all in our environment and work correctly. Any ideas what would only be affecting the XP 64 bit clients to cause this error?

What if you add the user account directly to the Permitted Viewers list?Kent Agerlund | http://scug.dk/ | The Danish community for System Center products