SCCM 2007 Client push install BITS problem
Hi,I have setup a SCCM 2007 SP2 server in mixed mode on a network with about 30 computers.On a good part of them, the client installs OK (around 20-22). On the other computers, it fails with the following error:<![LOG[==========[ ccmsetup started in process 3020 ]==========]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:9010"><![LOG[Version: 4.0.6487.2000]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:2068"><![LOG[Command line parameters for ccmsetup have been specified. No registry lookup for command line parameters is required.]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:4093"><![LOG[Command line: "C:\WINDOWS\system32\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:4102"><![LOG[CCMHTTPPORT: 80]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:8008"><![LOG[CCMHTTPSPORT: 443]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:8023"><![LOG[CCMHTTPSSTATE: 0]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:8041"><![LOG[CCMHTTPSCERTNAME: ]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:8069"><![LOG[FSP: ]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:8084"><![LOG[CCMFIRSTCERT: 0]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:8126"><![LOG[Config file: C:\WINDOWS\system32\ccmsetup\MobileClient.tcf]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:4497"><![LOG[Retry time: 10 minute(s)]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:4498"><![LOG[MSI log file: ]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:4499"><![LOG[MSI properties: INSTALL="ALL" SMSSITECODE="BUC" SMSCACHESIZE="5000" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="0" CCMFIRSTCERT="0"]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:4500"><![LOG[Source List:]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:4508"><![LOG[ \\ZETTA\SMSClient]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:4524"><![LOG[MPs:]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:4527"><![LOG[ ZETTA]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:4542"><![LOG[Updated security on object C:\WINDOWS\system32\ccmsetup\.]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="0" thread="2556" file="ccmsetup.cpp:8849"><![LOG[A Fallback Status Point has not been specified. Message with STATEID='100' will not be sent.]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="2556" file="ccmsetup.cpp:9330"><![LOG[Running as user "SYSTEM"]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:2690"><![LOG[Detected 1634 MB free disk space on system drive.]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:463"><![LOG[DetectWindowsEmbeddedFBWF() Detecting OS Version]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:509"><![LOG[Client OS Version is 5.1, Service Pack Version 3]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:533"><![LOG[Client OS is not a supported Windows Embedded Platform]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:535"><![LOG[Ccmsetup is being restarted due to an administrative action. Installation files will be reset and downloaded again.]LOG]!><time="08:47:07.700+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:2774"><![LOG[Successfully ran BITS check.]LOG]!><time="08:47:08.278+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:7105"><![LOG[IsFileMicrosoftTrusted Verified file 'C:\WINDOWS\system32\ccmsetup\ccmsetup.cab' is MS signed.]LOG]!><time="08:47:08.825+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:1207"><![LOG[Successfully extracted manifest file C:\WINDOWS\system32\ccmsetup\ccmsetup.xml from file C:\WINDOWS\system32\ccmsetup\ccmsetup.cab.]LOG]!><time="08:47:08.825+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:7233"><![LOG[Loading manifest file: C:\WINDOWS\system32\ccmsetup\ccmsetup.xml]LOG]!><time="08:47:08.825+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="manifest.cpp:93"><![LOG[Successfully loaded ccmsetup manifest file.]LOG]!><time="08:47:08.825+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="manifest.cpp:105"><![LOG[Couldn't get directory list for directory 'http://ZETTA/CCM_Client/ClientPatch'. This directory may not exist.]LOG]!><time="08:47:08.856+-120" date="02-28-2010" component="ccmsetup" context="" type="0" thread="3120" file="ccmsetup.cpp:6215"><![LOG[Adding file 'http://ZETTA:80/CCM_Client/i386/wimgapi.msi' to BITS job, saving as 'C:\WINDOWS\system32\ccmsetup\wimgapi.msi'.]LOG]!><time="08:47:09.200+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:6613"><![LOG[Adding file 'http://ZETTA:80/CCM_Client/i386/client.msi' to BITS job, saving as 'C:\WINDOWS\system32\ccmsetup\client.msi'.]LOG]!><time="08:47:09.231+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:6613"><![LOG[Couldn't get directory list for directory 'http://ZETTA/CCM_Client/i386/00000409'. This directory may not exist.]LOG]!><time="08:47:09.278+-120" date="02-28-2010" component="ccmsetup" context="" type="0" thread="3120" file="ccmsetup.cpp:6215"><![LOG[Starting BITS download for client deployment files.]LOG]!><time="08:47:09.278+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:6705"><![LOG[Download Update: Connecting to the server.]LOG]!><time="08:47:10.325+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:6791"><![LOG[Failed to download files through BITS.]LOG]!><time="08:47:23.326+-120" date="02-28-2010" component="ccmsetup" context="" type="3" thread="3120" file="ccmsetup.cpp:6762"><![LOG[A Fallback Status Point has not been specified. Message with STATEID='309' will not be sent.]LOG]!><time="08:47:23.591+-120" date="02-28-2010" component="ccmsetup" context="" type="1" thread="3120" file="ccmsetup.cpp:9330">Can someone please help me with this problem?
February 28th, 2010 2:12am

Hi,Check that the Default Web Site/CCM_CLIENT still exist and no emty, also check the permessions of CCM_CLIENT. For more info : http://technet.microsoft.com/en-us/library/bb632994.aspxCheck that <Installation path<\Microsoft Configuration Manager\Client folder still exists.Have you another web-application on the site server ?Thank's.Bechir Gharbi. MCSA, MCSE M+S, MCITP Server/Enterprise Administrator, MCT, MCTS Configuration Manager/Forefront
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February 28th, 2010 2:07pm

Hi, BITS is used to download the required files from the ManagementPoint. Check BITS with the bitsadmin.exe tool for queued jobs or backlogs. Bitsadmin.exe commands are: bitsadmin.exe /list /allusers (showe queued jobs) bitsadmin.exe /reset /allusers (deletes all the jobs) Then re-push the client from SCCM console. Other thing to look for is that the i386 folder from C:\Program Files\Microsoft Configuration Manager\Client still exists. Hope this helps.
March 1st, 2010 1:47am

Hi to both of you and thanks for the suggestions.I have tried to access http://server/CCM_Client - it is OK. It has all the content of C:\Program Files (x86)\Microsoft Configuration Manager\Client.It has ccmsetup.cab, ccmsetup.exe and the i386, x64 and ia64 folders.Right now, there is no other web-application on the server site. There was the WSUS web-site on the same server, but when the errors begun showing up, I have removed the WSUS from this server and moved it to another.I ran the bitsadmin commands and here is the output of the commands:C:\Users\Administrator>bitsadmin /list /allusers{39E5BE38-EFAF-408C-8C31-D1678BBB84D3} '0dd9f2b4-ad3f-4fed-a5ee-d486dffb5f53' ERROR 0 / 1 0 / 562032{C4D1EAF7-C15C-4708-810C-B06CCF35A5DB} '781651d3-5cda-45fd-9ef8-4e6ffc5be71f' ERROR 0 / 1 0 / 1269616{72B6729A-6C25-41BC-9663-D35CAFC156DB} 'b56e40bf-9937-4cbd-983d-3aa14433234e' ERROR 0 / 1 0 / 868720{1C4210DF-48E0-42B4-875D-B536D60DCB9F} 'a4dbf9a8-8e17-418a-a19a-c4f268b41ae0' ERROR 0 / 1 0 / 568688{DE52242D-878E-4F14-895E-A5AD4C077227} '28c1dfde-5817-4040-ad66-2da590111bfb' ERROR 0 / 1 0 / 282359{C6728430-2648-4A39-8899-2BBC41A3A064} '516a7e37-5752-4f3e-82ba-654ae2d5f0cb' ERROR 0 / 1 0 / 10038728{7536A5E3-4021-460B-AF34-5155CD1A3333} '1d858cbf-3049-42fc-9c1c-86ae98a08d6a' ERROR 0 / 1 0 / 20959687{A2D4DD45-E6E4-4E4C-B4BB-7E4920300C53} '7c50139d-d7eb-44c3-b43c-ddd77bcdfbda' ERROR 0 / 1 0 / 14701038{E01F79D3-A796-453B-AE3F-A236C80777A6} 'ef7ffabc-0dfa-48ef-9a98-38febc54e117' ERROR 0 / 1 0 / 17315052{F1CFBD2E-2642-49FD-8563-BB1BEA405627} '3c5a0f07-f38d-41b3-afa8-a1acb2fa37cb' ERROR 0 / 1 0 / 17874437Listed 10 job(s).C:\Users\Administrator>bitsadmin /reset /allusers BITSADMIN version 3.0 [ 7.5.7600 ]BITS administration utility.(C) Copyright 2000-2006 Microsoft Corp. BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets. Unable to cancel {39E5BE38-EFAF-408C-8C31-D1678BBB84D3}.Unable to cancel {C4D1EAF7-C15C-4708-810C-B06CCF35A5DB}.Unable to cancel {72B6729A-6C25-41BC-9663-D35CAFC156DB}.Unable to cancel {1C4210DF-48E0-42B4-875D-B536D60DCB9F}.Unable to cancel {DE52242D-878E-4F14-895E-A5AD4C077227}.Unable to cancel {C6728430-2648-4A39-8899-2BBC41A3A064}.Unable to cancel {7536A5E3-4021-460B-AF34-5155CD1A3333}.Unable to cancel {A2D4DD45-E6E4-4E4C-B4BB-7E4920300C53}.Unable to cancel {E01F79D3-A796-453B-AE3F-A236C80777A6}.Unable to cancel {F1CFBD2E-2642-49FD-8563-BB1BEA405627}.0 out of 10 jobs canceled.It looks like there are some hanged jobs but I can't delete them.Any other sugestions?Thanks for all the help!
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March 1st, 2010 6:32am

Hi, I think that these command failed because the logged on account is not the owner of the jobs.use bitsadmin /takeownership : http://technet.microsoft.com/en-us/library/cc772126(WS.10).aspx For exemple :C:\Users\Administrator>bitsadmin /takeownership {39E5BE38-EFAF-408C-8C31-D1678BBB84D3} ... do this for each jobThen try again : C:\Users\Administrator>bitsadmin /reset /allusers Thank's.Bechir Gharbi. MCSA, MCSE M+S, MCITP Server/Enterprise Administrator, MCT, MCTS Configuration Manager/Forefront
March 4th, 2010 2:56pm

Hi,The bitsadmin /takeownership {GUID} command fails:Unable to take ownership - 0x80070005Access is denied.I have tried to open a cmd with system credentials ( psexec /i /s cmd). The result is as follows:Unable to take ownership - 0x800704ddThe operation being requested was not performed because the user has not loggedon to the network. The specified service does not exist.I ran a bitsadmin /list /allusers /verbose and the stalled jobs seem to be from wsus (which i uninstalled a few weeks ago and moved it to another server).GUID: {39E5BE38-EFAF-408C-8C31-D1678BBB84D3} DISPLAY: '0dd9f2b4-ad3f-4fed-a5ee-d486dffb5f53'TYPE: DOWNLOAD STATE: ERROR OWNER: NT AUTHORITY\NETWORK SERVICEPRIORITY: HIGH FILES: 0 / 1 BYTES: 0 / 562032CREATION TIME: 2/20/2010 10:17:35 AM MODIFICATION TIME: 2/20/2010 10:24:09 AMCOMPLETION TIME: UNKNOWN ACL FLAGS: NOTIFY INTERFACE: UNREGISTERED NOTIFICATION FLAGS: 3RETRY DELAY: 600 NO PROGRESS TIMEOUT: 86400 ERROR COUNT: 4PROXY USAGE: NO_PROXY PROXY LIST: NULL PROXY BYPASS LIST: NULLERROR FILE: http://download.windowsupdate.com/msdownload/update/software/secu/2009/11/windowsserver2003-kb972270-x86-enu_f5c51598d9756a4ad36a6367bb80c074436cbf74.exe -> E:\WSUS\WsusContent\74\F5C51598D9756A4AD36A6367BB80C074436CBF74.exeERROR CODE: 0x80200013 - The server does not support the necessary HTTP protocol. Background Intelligent Transfer Service (BITS) requires that the server support the Range protocol header. ERROR CONTEXT: 0x00000005 - The error occurred while the remote file was being processed. DESCRIPTION: SUSFileJOB FILES: 0 / 562032 WORKING http://download.windowsupdate.com/msdownload/update/software/secu/2009/11/windowsserver2003-kb972270-x86-enu_f5c51598d9756a4ad36a6367bb80c074436cbf74.exe -> E:\WSUS\WsusContent\74\F5C51598D9756A4AD36A6367BB80C074436CBF74.exeNOTIFICATION COMMAND LINE: noneowner MIC integrity level: SYSTEMowner elevated ? true Peercaching flags Enable download from peers :false Enable serving to peers :false CUSTOM HEADERS: NULLThanks
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March 7th, 2010 3:29am

Anybody... Any help?Please? :D
March 11th, 2010 12:05pm

Hi,Are you connected via the Terminal Server on the ConfigMgr server ? If yes, log on to the server directly and repeate the same steps.Thanks.Bechir Gharbi. MCSA, MCSE M+S, MCITP Server/Enterprise Administrator, MCT, MCTS Configuration Manager/Forefront
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March 12th, 2010 3:53am

Hi,Yes, I am connected via the TS...I will try on sunday and see what will come up...Thanks for your answer!
March 12th, 2010 3:57am

Hi LaurentiuP, What's new about your pb ? have you followed my instructions ? Regards.Bechir Gharbi. MCSA, MCSE M+S, MCITP Server/Enterprise Administrator, MCT, MCTS Configuration Manager/Forefront
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April 6th, 2010 1:08pm

Hi, I sit with a similiar problem where I am unable to cancel, takeownership, complete, resume or do anything with the running job. I've tried even re-installing BITS but also to no avail. When I run Bitsadmin, I do however see that I get a Transient_Error hence the reason I am trying to reset the JOB. Any help on cancelling a BITS JOB when it states Access denied will be great. (I have tried all and every possible account, Domain Admins, Enterprise Admin, Running as Administrator, Elevated Rights, everything). But still I am unable to cancel the JOB. Regards,
March 23rd, 2011 8:11am

I'm having the EXACT same issue. I have a case opened with Microsoft. They have worked with me for many hours and still haven't figured it out. Regards, PTODD
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April 1st, 2011 11:37pm

Hey Lauren, Please try accessing the ccmsetup.exe from remote path to machine and run the client manually on one of the affected machine. Also pls let me know if you are running any batch/vb script to install the client? It happens with me too but I can't conclude anything without being aware the situation. have you kept your script under shared smsclient folder? If yes, remove any customized file or custom script from this folder except default sms client installers and then run the script by specifying the sms client path from different folder. Regards, AT\
April 5th, 2012 5:36am

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