Hi,

I have just upgraded from windows 8 to win 8.1 everything is fine except the context menu I don't know why it is so delaying. Every time I do right click on desktop to refresh it takes almost 15 seconds to appear.

Help me guys.

Many thanks.

Umair.

Hi,

In my opinion, this problem caused by two reasons. One is 3^rd shell extension reason, the other is system performance. You can follow the steps below to fix this problem.

First of all, click the link below to download ShellExView:

http://www.nirsoft.net/utils/shexview.html

1. This program does not require installation, just right click and run as Administrator

2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu

3. On the list, you'll see some of the entries with pink background, those are installed by the third party software

4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.

5. Click on the Options again and select Restart Explorer

6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

In addition, does this problem occurs after system startup? If so, I would like to suggest you to perform a Clean Boot to check whether this problem caused by 3rd program or service. Refer to the link below for more details.

http://support.microsoft.com/kb/929135

If you need further assistance on this particular issue or any other Windows related issue, let us know and we will be glad to assist you.

'NVIDIA CPL Context Menu Extension' C:\WINDOWS\system32\nvshext.dll was the culprit for my system.

Thanks for the solution.

Thank you so much ! 

I was having the same problem. Thank you for being here for us this issue almost rendered my desktop useless and your solution worked. Please continue being awesome  

I have one question.  What do we do with the offending extension ? Do we just leave it disabled.. or is there a way to delete it ?

• Edited by Leftlane Wednesday, February 05, 2014 5:38 PM

Hi,

It would better to disable them in case you want to enable them again.

Thank You

My problem was Disabled Bluetooth.Enabling Bluetooth Solves the problem.

• Edited by Rahul RD Tuesday, February 25, 2014 4:18 PM
• Proposed as answer by Stageko Monday, March 03, 2014 11:11 PM

Thanks a lot,

In my case to problem accrue because of Norton360 (antivirus).

• Edited by Stageko Monday, March 03, 2014 11:10 PM

Thanks for the concise and useful reply and recommendations.

Disabling (6!) TortoisHg extensions restored right-click responsiveness on my Win 8.1 Gateway DX4870

When i disabled "Graphics shell ext view" and "Bthsendto context menu ext Class" than the problem was solved,

but now in my right click menu there are few options , which i need back

so what should i do?

Thaaaaaaaaaak u so much

I followed u and problem has solved.

Big thanks! That helped my system to normal.

Hi Roger , I upgraded my windows 8 to 8.1 everything is ok except there is a 15 seconds la whenever i right click any file ( pdf, exe, audio etc ) . I followed your steps initially it worked the culprit was NVIDIA OpenShxt file. But after i restarted my windows it came back and now even i disable those third party entries it is not working. I installed registry cleaner and cleaned my pc again i worked but within next second it came back. Please do help me for this problem

Thanks

TheDeskTopContextMenu Class context menu (aka igfxDTCM Module) version 6.15.10.3621 from the Intel Common User interface. Its a file extension for Directory/Background.  

Thanks a lot for the solution,

it was so irritating to wait 15-20 sec for the menu.

I had a problem in bluetooth option - BthSendToContextMenuExt Class ,Context Menu  C:\Windows\system32\BSAppShlExt.dll    

• Edited by Navaneet Badami Sunday, June 08, 2014 6:40 AM

My Name is Wathiq

When I applied the steps above to solve the right-click problem, the problem is solved, So I would like to present my grateful to you, and thank you so much.

Wathiq Al-Yaseen

11-6-2014

I disabled nvidia only and it solved my problem.

I wonder if doing this will create other problems or effect performance ?

Huge thanks for you dear friend, you just made my day.

As for others, the culprit in my case was also:

'NVIDIA CPL Context Menu Extension'

You couldn't have explained it better.

Thanks again for being here to give as a HUGE HAND on this.

Thank you so much mate. This was driving me nuts!

I just created a profile so I could thank you :-)

Many thanks for providing the info, your solution regarding shell extension had worked for me and now I am able to right-click to the context menu smoothly.

regards,

A Digital Media Geek.

Thanks A lot Man..

It helped.
Intel HD Graphics was the culprit in my case.

OMG!!! Thank you so very much !!!! I was so

frustrated with this slow performance problem on my HP touch smart laptop after updating to windows 8.1 and finally your solution WORKED!!!! :D 
Keep up the Good Work ! 

The one that was plaguing me turned out to be 

TheDeskTopContextMenu Class context menu (aka igfxDTCM Module) version 6.15.10.3621 from the Intel Common User interface. Its a file extension for Directory/Background.  

The same for me on WIN7 with the same module from Intel, this appeared during june ans i was searching for a solution.

Great thanks

This seems to be working really nice, but there is one problem: the Restart Explorer option only closes the explorer, and does not start it again. I can open a folder to test the context menu, but now I have to restart my computer to start working again. Is this normal? Will this also happen next time? Is there a workaround?

EDIT: after restarting my computer, it worked. For me, the problem was in the BthSendToContextMenuExt Class, just as in two of the replies above.

• Edited by Lewistrick Wednesday, August 27, 2014 10:23 AM See edit

enabling bluetooth always is not always a good idea

check the link below for trobleshoothing right click,it worked for me  check the website 

 http://goo.gl/M37lx2

Hi, Lewistrick

If your Explore restart failed, you can try to create a new task in Task Manager, then type explorer.exe and press Enter.

After that, Explorer process should be recreated.

This is just a workaround method, to troubleshoot your problem, you can check Event Viewer if it identify the problem.

Thx this works for me

Thank you so much it worked :)

thnks..........it was causing me too

Thanks for your guide.

It's working with me.

thanks a lot!!

this thing worked fantastic

Hi

for me it was NVIDIA CPL Context Menu Extension. thanks a lot for great help.

Nils

thanks ,it had worked for me

problem is created by intel and i had disabled it

Does It also disables the intel graphic card from my laptop or just it removes Intel options from right click menu

!

nvidia м Intel HD 4600, NVIDIA CPL м .

• Edited by Rustam Aliev Monday, May 18, 2015 11:38 AM

thanks a lot!!!

solved the same problem on mine

thank u

Thank you for your help.

It works.

its worked for me thanks a lot sir..........................