Ricoh Aficio MP C2051 Scan to Folder - Windows Server 2012 Error: Authentication with the destination has failed check settings

I have recently upgraded a clients servers to Windows Server 2012 & since doing so have lost the ability to scan to folder.

Both servers are domain controllers and previously on a 2008 domain controller I would have had to make the following change to allow scan to folder:
 Administrative Tools
 Server Manager
 Features
 Group Policy Manager
 Forest: ...
 Default Domain Policy
Computer configuration
 Policies
 Windows Settings
 Security Settings
 Local Policies
 Security Options
 Microsoft Network Server: Digitally Sign Communications (Always)
 - Define This Policy
 - Disabled

However I have applied this to the Windows 2012 server but am still unable to scan, possibly due to added layers of security in server 2012. The error on the scanner is Authentication with the destination has failed check settings.
I have also tried the following at the server:
Policies -> Security Policies
Change Network Security: LAN Manager authentication level to: Send LM & NTLM - Use NTLMv2 session security if negotiated.
Network security: Minimum session security for NTLM SSP based (including secure RPC) clients and uncheck the require 128 bit.
Network security: Minimum session security for NTLM SSP based (including secure RPC) servers and uncheck the require 128 bit
I have created a user account on the server for the ricoh and set this in the settiings of the Ricoh and verified everything is correct.

Are there any other things I have missed?

October 31st, 2012 8:02pm

Hi,

I searched on Ricoh website and found the error:

http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001036/0001036377/view/trouble/int/0064.htm

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Message:

"Authentication with the destination has failed. Check settings. To check the current status, press [Scanned Files Status]."

Cause:

The entered user name or password was invalid.

Solution:

Check that the user name and password are correct.
Check that the ID and password for the destination folder are correct.
A password of 128 or more characters may not be recognized.

I assume the issue occurs when trying to "print to file" remotely. From the description is seems to be an valication issue. If available, could you test to logon an account locally on the printer server to see if Print to file will work. If so, try the same account on a remote system.

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November 5th, 2012 6:24am

Having similar issues here, I am wondering if MS recently patched something related to SMB security in Windows?

These links regarding SMB signing might be related? -

http://www.windowsreference.com/windows-server-2003/fix-for-smbc-lib-failed-to-tree-connect-error-in-printersscanners/

http://support.exinda.com/topic/how-to-disable-smb-signing-on-windows-servers-to-improve-smb-performance

http://support.microsoft.com/kb/887429
November 8th, 2012 2:49pm

I have recently upgraded a clients servers to Windows Server 2012 & since doing so have lost the ability to scan to folder.

Both servers are domain controllers and previously on a 2008 domain controller I would have had to make the following change to allow scan to folder:
 Administrative Tools
 Server Manager
 Features
 Group Policy Manager
 Forest: ...
 Default Domain Policy
Computer configuration
 Policies
 Windows Settings
 Security Settings
 Local Policies
 Security Options
 Microsoft Network Server: Digitally Sign Communications (Always)
 - Define This Policy
 - Disabled

However I have applied this to the Windows 2012 server but am still unable to scan, possibly due to added layers of security in server 2012. The error on the scanner is Authentication with the destination has failed check settings.
I have also tried the following at the server:
Policies -> Security Policies
Change Network Security: LAN Manager authentication level to: Send LM & NTLM - Use NTLMv2 session security if negotiated.
Network security: Minimum session security for NTLM SSP based (including secure RPC) clients and uncheck the require 128 bit.
Network security: Minimum session security for NTLM SSP based (including secure RPC) servers and uncheck the require 128 bit
I have created a user account on the server for the ricoh and set this in the settiings of the Ricoh and verified everything is correct.

Are there any other things I have missed?

Having this issues after the upgrade of one of my servers to Windows Server 2012. Now, the printer can't scan in a shared folder like days ago...
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December 4th, 2012 3:02pm

I am having this issue too.  I wish there was an answer.  Nothing can scan to this new server 2012 server.  quite frustrating.  with ricoh 171,181,201,301, and 6000.  All not working.  If I logon to a pc, as the scan account, i can see the files and folders that i am trying to scan too. 
December 4th, 2012 11:52pm

Just got a relpy from our ricoh tech.  Server 2012 and win 8 SMB scanning doesn't work.  Until a new firmware is released.  no ETA on that.  Great.
  • Proposed as answer by joefrazier4th Thursday, December 06, 2012 9:53 PM
  • Unproposed as answer by joefrazier4th Thursday, December 06, 2012 9:54 PM
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December 6th, 2012 9:53pm

I have had a ticket open with Xerox for over a month now for the same issue with the same response.  They will eventualy give us new firmware to reolve the problem, but I have now sent this up to our Microsoft rep since this is the only thing holding us from moving to a Server 2012 file server. 

In our case the system can create the file lock on the system, but from there all fails.  The event log shows that successful login and access by the approved account, but other than the lock folder and file creation nothing.  The system is preventing the lock from being manipulated to create the PDF and then delete the lock.  The problem is definitely around security on the new system as it applies to remote file manipulation from a non-Microsoft system.

You would hope that Microsoft would work with the vendors to resolve this or at least give a work-around until it can be resolved.

December 12th, 2012 5:13pm

Hi,
this is SMB specification change at windwos 2012 & windwos 8.
An option setting included in the "SMB_COM_WRITE_ANDX" and "SMB_COM_READ_ANDX" commands needs to be changed.
you need upgrade your MFP's firmware,
but ricoh not ready the firmware.
you need report to your sales Company.
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December 22nd, 2012 8:30pm

Hi,
this is SMB specification change at windwos 2012 & windwos 8.
An option setting included in the "SMB_COM_WRITE_ANDX" and "SMB_COM_READ_ANDX" commands needs to be changed.
you need upgrade your MFP's firmware,
but ricoh not ready the firmware.
you need report to your sales Company.

Hi,

Not only windows 8 & 2012 not work.

I got an issue with OS of widows 7.

I'd try close firewall and RICOH's tech documents.

Still can't scan documents to user's PC. Other Windows 7 PC can do this.

How can I fix this problem?

Thanks.

December 27th, 2012 5:19am

Hi,

I searched on Ricoh website and found the error:

http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001036/0001036377/view/trouble/int/0064.htm

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Message:

"Authentication with the destination has failed. Check settings. To check the current status, press [Scanned Files Status]."

Cause:

The entered user name or password was invalid.

Solution:

Check that the user name and password are correct.
Check that the ID and password for the destination folder are correct.
A password of 128 or more characters may not be recognized.

I assume the issue occurs when trying to "print to file" remotely. From the description is seems to be an valication issue. If available, could you test to logon an account locally on the printer server to see if Print to file will work. If so, try the same account on a remote s

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January 24th, 2013 10:29pm

This is what happens to me  


January 24th, 2013 10:39pm

I have been looking into this Ricoh have issues with this back since windows 7 but that was sorted 

then Windows 8 and server 2012  this uses SMB version 3 protocol

Now its supposed to be Backwards compatible ummmm its not, Most MFP devices that used "Scan to Folder" used smb 1 or 2 but that is old school now and needed to change eg SMB 3 

what should happen is that windows server 2012 and windows 8 should see this device on the network and allow accses to the "Public" folders on each machine

so you go up to the Machine and it see any comp on the network

But as we no that never works and there so many loop holes and security to well turn off

Ricoh are working on a fix but only for there latest machines any working on s G5 controller will not work on server 2012

so whats the fix well FTP works or using a File server such as a Nas drive many Nas drives will allow scan to folder as well eg the D-Link DNS 325

then the admin of this can be controlled but Microsoft needs to sort this if they want windows 8 in the office  

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February 18th, 2013 1:34pm

A few weeks ago we got notified of the updated firmware that fixed this.

Applied and all is well.

May want to check with your vendors / maintenance people for an update!

:) -Andrew

May 10th, 2013 3:52pm

Where did you get the firmware? I've been scouring their website and I can only find drivers to download.

I have the same problem with scanning to folders for regular user accounts only. Administrator group accounts can scan successfully. I've done all the usual steps of opening firewall, setting the shared folder open to "everyone",etc. I can connect to the share from another computer using the user account and put files in/out in an explorer window, but can't get the scanner to connect with the same credentials. Why would I be able to connect from another workstation but not from the Aficio?


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May 17th, 2013 12:25am

Hi Andrew,

I logged a fault with Ricoh and they came out and upgraded the firmware but the guy who did the upgrade wasn't too sure if it was the right one or not. Was your for a Ricoh and if so what version firmware did they upgrade it to?

Thanks,

Phill

May 20th, 2013 7:34am

The Ricoh firmware 'NETWORK SUPPORT' module needs updating.

That's it.

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November 28th, 2013 9:24am

This scanning issue with windows server 2012 gave me problems for quite some time.

Thanks to this thread i now know what to do... -upgrade the firmware.

  • Proposed as answer by TonyCampos Tuesday, March 03, 2015 3:58 AM
  • Unproposed as answer by TonyCampos Tuesday, March 03, 2015 3:59 AM
December 18th, 2013 4:30am

We managed to solve this problem by accesing shared smb resource by the server's IP address instead of the hostname, i.e \\192.168.1.254\scan 
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January 9th, 2014 8:45am

Not doubting your skills but that is due to DNS not being set/functioning correctly.  Not the same error.
January 10th, 2014 12:27pm

Thanks you. can you please email it here.

Aficio 3260C

Norbin.Cruz_at_gmail.com

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January 14th, 2014 6:41pm

Please

Erick.tejeda@gmail.com

Thnks!

January 15th, 2014 1:38pm

Aficio MP C3300

Thank you very much... just lost here trying to find right firmware

billy

billy@acstampabay.com

                    
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January 16th, 2014 2:48am

MP C2050

ricoh@efini.co.uk

Thank you very much.

Steve

January 22nd, 2014 3:42pm

Steve

Ricoh have not released updated firmware for your model.

Sorry

Daren

  • Proposed as answer by Muriel06 Monday, May 04, 2015 6:25 PM
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January 22nd, 2014 7:20pm

Hey Norbin

The 3260 is too old.  Ricoh will not be producing the firmware for it.

Cheers

Daren

  • Proposed as answer by Muriel06 Monday, May 04, 2015 6:26 PM
January 22nd, 2014 7:21pm

Model?
  • Proposed as answer by Plougstad Thursday, December 18, 2014 10:26 AM
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January 22nd, 2014 7:22pm

Thanks!

Aficio MP C 2800

Please mail it to:

fvon71@gmail.com

January 23rd, 2014 6:08pm

I have an Aficio MP C3501 and an Aficio MP C2551. If you have firmware for them would be most grateful for a download.
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January 26th, 2014 7:06am

I can email anybody the firmware module if interested and how to...

Tell me your model and email

I have same problem with Ricoh Aficio MP C4501.

Please write me if it have new firmware release for Network modul.

Thanks you

newdealfx@gmail.com


February 3rd, 2014 1:34pm

Is there a firmware update for the 3235C that will allow this to work? If so can you email it to stephen@spotweldit.com, Thanks.
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February 3rd, 2014 9:30pm

Thanks in advance;

Aficio MP C2500

Kim Kimura


wmkimura@wagnerforest.com
  • Edited by Kim Kimura Tuesday, February 04, 2014 4:21 PM
February 4th, 2014 4:20pm

Hi Can you send me new firmware for MP171 and for 3025 ?

riccardoaccetta@hotmail.com

Thank you

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February 4th, 2014 6:51pm

I can email anybody the firmware module if interested and how to...

Tell me your model and email

If your offer still stands we have an Aficio MP C2500

Kim Kimura
wmkimura@wagnerforest.com

February 4th, 2014 8:02pm

I can email anybody the firmware module if interested and how to...

Tell me your model and email

If your offer still stands we have an Aficio MP C2500

Kim Kimura
wmkimura@wagnerforest.com


Darren, thank you for your email confirming that the Aficio MP C2500 is too old and won't be getting a firmware update to work with SMB-3.
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February 5th, 2014 2:19pm

Encountered this issue after updating the domain administrator password.

Login to Ricoh as admin from Web GUI > select "Address Book" on the left > pick a user > "Change" > under folder authentication verify who it's using and press "Change" to update the password.

Created a Ricoh service account with just permissions to a certain directory instead of using domain admin.

February 5th, 2014 5:47pm

Thank you for the offer.

Aficio MP 2851

bell.saito@gmail.com

Tom

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February 8th, 2014 3:19am

dang@viewbank.vic.edu.au

Thanks

Ricoh Aficio MP C5502A and

Ricoh Aficio 9002

February 12th, 2014 1:48am

Having same problem.  Can you email it here.

Aficio MP C4502

cdorow_at_beckettair.com

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February 18th, 2014 4:26pm

Lanier MP C4502

blckpythn@yahoo.com

February 18th, 2014 8:13pm

Please note that there is now a kb article and update pack which fixes this issue.
http://support.microsoft.com/kb/2896636

Update rollup 2887595 released November 2013 for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2.
http://support.microsoft.com/kb/2887595

I can confirm that this update fixed our scanning problems with copiers without needing a firmware update. Also had to have Netbios over TCP/IP enabled on the server.

Let me know if you have questions about this.

  • Proposed as answer by tacktick Tuesday, February 25, 2014 2:39 PM
  • Edited by tacktick Friday, February 28, 2014 4:46 PM confirmed working fix
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February 25th, 2014 2:38pm

MP W3600 Do you have one for this?

Please email to  rjsherry @ gmail.com

February 25th, 2014 4:21pm

Hello,

Can you please email me for the machines:

MPC3500

MPC2050

MP161MFP

Thank you

andre@inforbarrosas.com

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February 26th, 2014 6:10pm

Ricoh Aficio MP C2500

Ricoh Aficio MP C4500

Ricoh Aficio MP C5502

Ricoh Aficio MP 9001

email to mike@netguys.biz

Thanks in advance

February 27th, 2014 2:41am

Hello,

Ricoh Aficio 2051
Ricoh Aficio MP4000

albert.marques@gmail.com

Thank you very much

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March 26th, 2014 8:42am

Hi Daren, does it exists firmware update for aficio MP 2000? Thanks Antonio forty@tin.it
April 2nd, 2014 9:08am

Hi, is this still available?

I need the firmware for a Ricoh Aficio MP C2500.

It currently has: Network Support 5.20.1

Email: crose@inlinecomputers.ca

Thanks!

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April 15th, 2014 9:56pm

please

MP C4500

behappy2000@naver.com

thank you.

April 18th, 2014 10:32am

Hi...can you send me the firmware of ricoh 2550b for window 8 to me?

by email: choubpiseth@gmail.com

thanks!

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April 23rd, 2014 4:22am

Hi there,

trick to let scan to folder work is really easy.

Win2k12 have the SMB ver 1,2,3 working, but old ricoh machine can only on smb1 (until new firmware installation)

So u just need to enable on win8 the SMB ver 1 with Powershell command :

  • To enable SMBv1 on the SMB client, run the following commands: sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi 
    sc.exe config mrxsmb10 start= auto

Have nice day

  • Proposed as answer by vienchinh Thursday, March 05, 2015 10:33 AM
April 23rd, 2014 7:25am

Hi, I'm looking for firmware for Ricoh MP C5000.

dannybrook@gmail.com

Thanks in advance!

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April 23rd, 2014 5:29pm

Hi, can you send me firmware for

MP2852CSP
MPC4500
MP201SPF
MPC3300
MP3351

Email : julien.simon@alvea.fr

Thanks in advance!


April 29th, 2014 7:52am

where to finde the firmware for:

Ricoh Aficio MP C2551

email: muncke@live.dk

thanks!

:)

  • Proposed as answer by ton61 Thursday, June 12, 2014 1:27 PM
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May 5th, 2014 7:38am

I can email anybody the firmware module if interested and how to...

Tell me your model and email

If your offer still stands we have an Aficio MP C2500

Kim Kimura
wmkimura@wagnerforest.com


Darren, thank you for your email confirming that the Aficio MP C2500 is too old and won't be getting a firmware update to work with SMB-3.

If your offer still stands we have an Aficio MP C2500,

Thanks!

email: palotes_pepito@hotmail.com

May 7th, 2014 10:48am

I have Ricoh Aficio MP 4000

Email: gblatter@bfhlawfirm.com

Please email the firmware for this model.  Thanks.

Gary

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May 27th, 2014 10:40pm

I have Ricoh Aficio MP 4000

Email: gblatter@bfhlawfirm.com

Please email the firmware for this model.  Thanks.

Gary

 I also have a MP4000 with this issue could use the firmware.

jasonc@360documentsolutions.com

June 4th, 2014 6:51pm

Ive also seen this problem at many customers with olders MFP's, the fastest solution is to setup a FTP-server with IIS or filezilla, share the FTP-folder and map it to the users.
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June 4th, 2014 6:56pm

Hello Daren,

Please e-mail firmware to harakaki2@hotmail.com for:

Ricoh Aficio MP C4501

Ricoh Aficio MP 2852

Thanks!

June 5th, 2014 3:38am

Please email to mfish_work@yahoo.com

Ricoh Aficio MP C4501

Thanks!

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June 9th, 2014 6:12pm

Please e-mail to expowerru@gmail.com

Ricoh Aficio MP 2000

Thanks!

June 10th, 2014 9:31am

Does this offer still stand?

If so, we have a Ricoh Aficio MP C2050 having the same issues.

aflorian3@outlook.com

Thanks!!!

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June 17th, 2014 6:07pm

Please e-mail to expowerru@gmail.com

Ricoh Aficio MP 2000

Thanks!

I also ask

l.szostek@gmail.com

June 25th, 2014 9:16am

Hello Steve!

Do you can send me the firmware?

Ricoh Aficio MP 201

e.bruno@live.com
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June 25th, 2014 6:53pm

Hello Steve!

Do you can send me the firmware?

Aficio MP C2800                      

joemrx@gmail
June 27th, 2014 6:04pm

HI Steve,

Hope this is still an option, I do have a call in with out local Ricoh dealer, but would like the firmware for the following

Aficio MP C5501

email: dahak777_AT_gmail.com

 
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July 8th, 2014 4:26pm

Hi! 

My model is Aficio MP C2051

mail - akondriya@space-it.com.ua

please help with firmware!

July 17th, 2014 11:10am

Please note that there is now a kb article and update pack which fixes this issue.
http://support.microsoft.com/kb/2896636

Update rollup 2887595 released November 2013 for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2.
http://support.microsoft.com/kb/2887595

I can confirm that this update fixed our scanning problems with copiers without needing a firmware update. Also had to have Netbios over TCP/IP enabled on the server.

Let me know if you have questions about this.


These updates don't fix it
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July 23rd, 2014 5:56pm

Hey!

My model is Aficio MP C2051

mail - jarrik@cube-it.be

please help with firmware!

August 13th, 2014 3:20pm

Hello,

Ricoh Aficio  MP 301SPF

matays.vv@gmail.com

Thank you very much!

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August 15th, 2014 4:08am

Hee! Hopefully this offer still stands..

We are using Ricoh Aficio MP171 printers.

Email: Ingmar@degrootfreshgroup.nl

Thank you very much!

August 18th, 2014 12:10pm

Does this offer still stand?

If so, we have a Ricoh Aficio MP C2050 having the same issues.

aflorian3@outlook.com

Thanks!!!

Hello!

I need also Ricoh Aficio MP C02050 firmware.

Can you please send it to me?

jj.pakkanen@gmail.com

Best Regards, Joonas

  • Proposed as answer by fscms Wednesday, August 20, 2014 11:57 AM
  • Unproposed as answer by fscms Wednesday, August 20, 2014 11:57 AM
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August 19th, 2014 6:32am

We have the same problem with our Ricoh scanners. I need firmware for

MP C5000

MP C2352

MP C5501

If available?

chris.wakefield@gmail.com

August 21st, 2014 6:13pm

I can email anybody the firmware module if interested and how to...

Tell me your model and email


If your offer still stands we have an Aficio SP 5200S

email: oscarallos@hotmail.com

Thanks.

  • Proposed as answer by A Salerni Thursday, September 04, 2014 10:24 AM
  • Unproposed as answer by A Salerni Thursday, September 04, 2014 10:24 AM
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August 28th, 2014 11:28am

I can email anybody the firmware module if interested and how to...

Tell me your model and email

We have the same problem with our Ricoh scanners. I need firmware for

MP 2000

MP 161

If available? 

email: edp@tecnomagnete.it

Thanks in advance


September 4th, 2014 10:26am

Hi,

I have a MP C3501 if anyone could send me the firmware update to memmsn @gmail.com!

Thanks :)

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September 8th, 2014 8:22am

If still available I'd really appreciate the updated firmware for Ricoh MP 3500. I've been looking everywhere. Thanks!

mckev22@yahoo.com

September 12th, 2014 5:31pm

Daren,

I was trying to find the person who could help with this, I'm hoping is you.

We have a Ricoh Aficio MP C3502 

otto@ecwcomputers.com

Thank you in advance.  

Otto

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September 16th, 2014 4:40pm

I recently ran into an issue with SMB scanning on a Konica/Minolta Bizhub to a Windows 2008 R2 server. I wrote up instructions how I resolved it at http://blog.korteksolutions.com/how-to-setup-smb-scanning-on-the-konica-minolta-bizhub-copier-to-scan-to-a-windows-share/

Hope this helps!

September 17th, 2014 11:06am

If this is still available.

Ricoh Aficio mp-4001 firmware please. 

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September 18th, 2014 10:21pm

We have the same issue with Ricoh Aficio MP 2851

Thanks,

Email:jjf@sierrac.com

September 25th, 2014 11:48am

I am hoping any one can help me out of the same problem scan to folder, please send me firmware with models:

RICOH Aficio MP 4500
RICOH Aficio MP 3351
RICOH Aficio 2027 PCL 5e
RICOH Aficio 1515 PCL 5e

Thanks a lot!

jennyyou139@gmail.com

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October 18th, 2014 1:53pm

Ricoh Adicio MP C2500

administrator at acutusmedical dot com

October 23rd, 2014 10:47pm

Savin C3030 if you could please email the firmware and how to to me. Thanks! I"m so lost jswygart@its-nc.com
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November 5th, 2014 5:55pm

Aficio MP C3300

Thank you very much... just lost here trying to find right firmware

billy

billy@acstampabay.com

                    

Hi,

I have been struggling with this for long time on one of the Windows 8.1 machine, my scanner is MP C3300 can you please provide me with updated firmware? farazhkhan@gmail.com

Thanks in advance!

Faraz

November 14th, 2014 4:00pm

Hi, I'm looking for firmware for Ricoh MP C5000.

dannybrook@gmail.com

Thanks in advance!

Hi, I hope it's still available.

Same issues here. Please can you email me the firmware for MP C5000.

cvalentinos@hotmail.co.uk

Thank you in advance.

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November 20th, 2014 8:17am

Please someone can send me firmware for MP2000?

Thanks

November 25th, 2014 6:47pm

I can email anybody the firmware module if interested and how to...

Tell me your model and email

---------------------------------------------------------

If your offer still stands we have an Aficio MP C3300

Firmwareversion
 
Modulnavn Version Delnummer 
System/Copy  1.13  D0255562H  
Network Support  8.16.1  D0255563D  
Font EXP  1.03  D0255588  
OptionPCLFont  1.02  D0255589  
animation  1.3.1  D0255568A  
Fax  01.10.00  D0255569B  
RemoteFax  01.10.00  D0255564B  
Printer  1.11  D0255572A  
RPCS  3.7.5.4.1  D0255574A  
Option PCL  1.00  D0255580A  
Scanner  01.17  D0255570C  
Network DocBox  1.00  D0255567B  
Web Support  1.06  D0255565B  
Web Uapl  1.07  D0255566C  
libcvm(v4)  4.13  D4135765B  
GWFCU3-13(WW)  03.00.00  D3935570C  
PowerSaving Sys  1.10  D0255560C  
Engine 1.51:09 D0255117E 
OpePanel 1.03 D0251492A 
LANG0 1.03 D0251496 
LANG1 1.03 D0251496 
ADF 03.420:02 D3665604 
Finisher 01.090:03 D3725112


Best Regards/

Henrik Plougstad

henrik(a)pieroth.dk

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November 28th, 2014 8:19am

Please send me firmware for Aficio MP 2510 PCL 6f ro windows 8.1
December 3rd, 2014 11:31am

please send me firmware mp4000 mpc4000 mpc2050

Thank you

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December 4th, 2014 1:19am

please send me firmware mp4000 mpc4000 mpc2050

Thank you

willtradingcol@gmail.com

December 4th, 2014 1:20am

Please send me firmware MP171

fabio_ravanelly@yahoo.com.br

TKS!

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December 4th, 2014 4:48pm

I believe we are in need of the firmware too

MP C4502a

it@smartpros.com

Thanks!

December 11th, 2014 8:08pm

Hi, could you please send me a firmware update file of

Aficio 3025

my email: xli01@uoguelph.ca

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December 15th, 2014 8:39pm

Hallo Daren,

If your offer still stands we have an Aficio MP C3300
Firmwareversion
 
 Modulnavn Version Delnummer
 System/Copy  1.13  D0255562H 
 Network Support  8.16.1  D0255563D 
 Font EXP  1.03  D0255588 
 OptionPCLFont  1.02  D0255589 
 animation  1.3.1  D0255568A 
 Fax  01.10.00  D0255569B 
 RemoteFax  01.10.00  D0255564B 
 Printer  1.11  D0255572A 
 RPCS  3.7.5.4.1  D0255574A 
 Option PCL  1.00  D0255580A 
 Scanner  01.17  D0255570C 
 Network DocBox  1.00  D0255567B 
 Web Support  1.06  D0255565B 
 Web Uapl  1.07  D0255566C 
 libcvm(v4)  4.13  D4135765B 
 GWFCU3-13(WW)  03.00.00  D3935570C 
 PowerSaving Sys  1.10  D0255560C 
 Engine 1.51:09 D0255117E
 OpePanel 1.03 D0251492A
 LANG0 1.03 D0251496
 LANG1 1.03 D0251496
 ADF 03.420:02 D3665604
 Finisher 01.090:03 D3725112

 

Best Regards/

Henrik Plougstad

henrik(a)pieroth.dk

December 18th, 2014 10:36am

Good evening everyone ...
I need other people the most current firmware Ricoh Aficio MP C2051. Today use the 2.4 version and I'm having the same problem. Who can help, thank you too. Please send to email alanilva@ gmail.com
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December 22nd, 2014 9:27pm

Hello ,

Can i have the firmware file Ricoh Aficio 2051.

salmankhan16@hotmail.com

Thanks

Salman

January 7th, 2015 1:51pm

Did somebody get a Firmware that is working for MP C2050?

Thanks,

Steve

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January 8th, 2015 11:05am

Hi,

Can you please send me the firmware upgrade for MP 171 SPF Aficio?

georgechr99@hotmail.com

Thanks

George

January 22nd, 2015 1:32pm

I don't know if the offer to send firmware is still open, but if it is I need the firmware for:

MP C3500

MP C4500

timotee@gmail.com

Thanks in advance.

  • Proposed as answer by Rodolphe RAYÉ Wednesday, February 25, 2015 8:51 AM
  • Unproposed as answer by Rodolphe RAYÉ Wednesday, February 25, 2015 8:51 AM
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February 12th, 2015 6:24am

Hi.

Can you send me the firmware upgrade for the Aficio MP C2000 ?

ricoh@100p100.net

Thanks in advance.

February 25th, 2015 8:55am

I can email anybody the firmware module if interested and how to...

Tell me your model and email

Hello, could you please send me a firmware update file for:

Aficio MP 5000

email: isuzuautoparts@gmail.com

Thanks

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March 3rd, 2015 4:04am

Hello, could you please send me a firmware update file for:

MP 2550,mp2851, mp4000,mp4001,mp5001,mp6001

mpc 2500,mpc2800,mpc3500,mpc4500,mpc4001,mpc5000,mpc6501

email:vienchinhtran@gmail.com

thanks !

March 5th, 2015 10:23am

Hi there,

trick to let scan to folder work is really easy.

Win2k12 have the SMB ver 1,2,3 working, but old ricoh machine can only on smb1 (until new firmware installation)

So u just need to enable on win8 the SMB ver 1 with Powershell command :

  • To enable SMBv1 on the SMB client, run the following commands: sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi 
    sc.exe config mrxsmb10 start= auto

Have nice day

Thank you much, but I do not really familiar with the computer You can only enter specific path at any place as you so You can send screenshots specific computer manipulation is not windown 8 (new use for the first time windown 8) .mail his: vienchinhtran@gmail.com .cam Thank you very much wish you health.
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March 5th, 2015 10:42am

Hi,

Could you send me a firmware update file for:

MP 2851, MP 3350, MP C7501

email:service.informatique@ville-epinay-sur-orge.fr

thanks !

March 5th, 2015 11:13am

Hi Daren,

If the offer still exists, can you please send the firmware for a Ricoh MP C5000?? Support@microbyte.co.uk

Module Name Version Part Number
System/Copy 1.23 D0295562T
Network Support 8.27 D0295563F
Font EXP 1.03 D0255588
OptionPCLFont 1.02 D0255589
animation 1.2.1 D0295568A
Fax 04.00.00 D0295569F
RemoteFax 02.00.00 D0295564D
Printer 1.21.1 D0295572E
RPCS 3.7.5.2.1 D0295574A
Option PCL 1.02 D0255580C
Scanner 01.23 D0295570H
Network DocBox 1.03 D0295567E
Web Support 1.10 D0295565F
Web Uapl 1.08 D0295566D
PS3 Font 1.04 D3775915A
PS3/PDF 1.02 D4135532C
GWFCU3-13(WW) 03.00.00 D3935570C
PowerSaving Sys F.14 D0295560G
Engine 1.57:08 D0295117L
OpePanel 1.09 D0291492D
LANG0 1.07 D0291496B
LANG1 1.07 D0291496B
ADF 14.00 B8025603A
Finisher 02.130:26 B8045552M


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March 10th, 2015 10:59am

I would also need MP C4500 firmware upgrade

please send to adrian.chen@tcb-life.com.tw

March 11th, 2015 11:51am

Hi Steve,

Can you please send me by email the update for Savin C4540 (Ricoh)  faraco1 at msn.com

Network Support : Version 5.10 Part Number : B2215605B

Module Name Version Part Number
animation       1.00            B2215610A      
Network Support 5.10            B2215605B      
Security Module 1.02            --------       
Fax             01.00.00        B2215602B      
System/Copy     1.62            B2215601J      
SD Scanner      ap_1.20         B2215604C      
Web Support     1.03            B2215606B
Network DocBox  1.14            B2215608B      
Web Uapl        1.10            B2215609B      
Fax(option)     01.00.00        B2215903B      
SD#1 PCL Font   1.00            B7675383       
SD Printer      1.05            B8375601D      
FCU             02.00.00        B7715571       
Engine V1.58:01 B2235117L
OpePanel 1.06 B2231491A

I Cant Scan to folders

Thanks In Advance!!!

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March 11th, 2015 7:38pm

I can't scan to folders either. Ricoh Aficio MP C4000. If you are still open to sending out firmware, my e-mail address is mh.misc at Hotmail dot com

Very much appreciated! Thank you!

Module Name Version Part Number
System/Copy     1.13            D0295562H      
Network Support 8.16.1          D0295563D      
Font EXP        1.03            D0255588       
OptionPCLFont   1.02            D0255589       
animation       1.2.1           D0295568A      
Printer         1.11            D0295572A      
RPCS            3.7.5.2.1       D0295574A      
Option PCL      1.00            D0255580A      
Scanner         01.17           D0295570C      
Network DocBox  1.00            D0295567B      
Web Support     1.07            D0295565C      
Web Uapl        1.07            D0295566C      
PowerSaving Sys 1.10            D0295560C      
Engine 1.52:08 D0295117F
OpePanel 1.03 D0291491A
LANG0 1.02 D0291496
LANG1 1.02 D0291496
ADF 14.00 B8025603A

March 12th, 2015 4:59pm

Hi,

Could you send me a firmware update file for:

MP 2000

email: eifel2006@ya.ru

thanks !

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March 13th, 2015 10:47am

Could you send me a Network Support Module Firmware Update file for:

Ricoh Aficio MP 5001

Module Name Version Part Number
System/Copy 1.01  D0925751B 
Network Support  7.29.3  D0135777A 
Fax  01.00.00  D0925753A 
RemoteFAX  01.00.00  D0925752A 
Scanner  01.24  D0115751J 
Printer  1.01  D0925774B 
Font EXP  1.02  D0135759A 
OptionPCLFont  1.01  D0125761A 
Option PCL  1.03  D0925770A 
Network DocBox  1.00  D0925757A 
Web Support  1.00.1  D0925755A 
Web Uapl  1.02  D0925756A 
animation  1.3  D0135752A 
Java VM v4 std  4.20.04  D3775918A 
PS3/PDF  1.05  D0125754C 
PS3 Font  1.04  D3775915A 

email: techsup@mpaq.net

Thanks!

March 13th, 2015 5:43pm

Hi everybody

For those how have tried all tips of this post without success, so like me, i found the solution (specific to my environment).

After long long long hours of search, of comparing network cards, protocols versions, softwares and services installed on my whimsical 2008 servers... i realised a similar thing: each of my server i couldnt reach by scan to folder had 2 services installed:

Sentinel protection server and Sentinel key server

Theses services where installed with the Avaya suite of our ip office. Once these services deactivated the scan to folder where back and ok on these 2008 r2 servers.

I hope i will help some people with this tip.

Bye bye

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March 18th, 2015 2:24pm

I need firmware for Aficio MP 4500

Thankyou

ian_zahn@hotmail.com

March 30th, 2015 9:43pm

We have had the same problem since we upgraded to 2012r2.

We have a few old Ricohs that won't get firmware upgrades.

The solution for us was to setup one of our servers with a FTP site containing virtual folders to all our scanner destinations. Not using SMB anymore so no issues with SMB versions. Took about 10 mins to sort once i'd found a solution.

I used the following link to guide me through setting up an FTP site

http://www.mustbegeek.com/configure-ftp-server-in-windows-server-2012/

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March 31st, 2015 11:47am

Would much appreciate if anybody could provide firmware for a Ricoh Aficio MP 171. 

Email: acrimonious85@yahoo.com
April 6th, 2015 12:44pm

Sounds like this is still a big issue for folks.  Hoping this thread is still alive...

Running into the same problem with a Savin C3030.  The copier folks came out today and supposedly updated the firmware, but it still isn't working.  Network Support is version 5.20.1.  Can anyone verify if that is the updated version?

If not, any chance I could get a copy at jstrain@rsdesign.com

Thanks!

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April 8th, 2015 11:17pm


hello

do you have firmawre for :

RICOH		Aficio MP C5000	

thank you very much

jamal060177@hotmail.com

April 24th, 2015 10:29am

Can you please send the firmware upgrade for the MP 5500.

We are unable to scan to a recently upgraded Server 2012R2

Thanks !

jppowers1_at_verizon_dot_net

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April 29th, 2015 6:57pm

hello Daren,

Could you send me a firmware update file for:
MP 3000

Thank you
email: adinformatique@wanadoo.fr
May 4th, 2015 6:27pm

sorry Daren reference error is not MP 3000, but MP C3000  

Thank you
email: adinformatique@wanadoo.fr
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May 4th, 2015 6:31pm

Hi Buddy,

As everyone knows by now SMB is not really good by now with server 2012 especially R2 versions. 

Don't waste your time and get synology for a few hundred pounds online from ebuyer and set SMB there does perfect job.

sort your dns and dhcp details on nas box for server and get them connected together. thats the best you can do :)

Hope it helped you :)

May 4th, 2015 10:30pm

Thats not the issue the issue is the connection between the Printer and server 2012.

In the case you need a port transfer or something but also you cannot reduce server security persmissions as this is quite risky on the side 

get a nas and connect it to server after that make sure you have some kind of folder and share it.

:)

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May 4th, 2015 10:33pm

hello Daren,

Could you send me a firmware update file for:
MPC 4500

Thanks

mail: csatieumz@hotmail.com

May 8th, 2015 3:17am

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