Requires a microsoft sharepoint foundation-compatible application and web browser

SharePoint 2010 version 14.0.7102.5000.
Clients are Windows 7 SP1, Browser is IE 10.0.9200.17296

Problem is the well known famous message 'requires a microsoft sharepoint foundation-compatible application and web browser' when the user chooses the button New Document.

Why this behaviour for this user is different then all the threads and blogs I read about this message is because of the  following: I am logged on using my Windows account on my computer (VDI so I have the same computer as the user experiencing the message) and don't have this problem. When the concerning user uses my logged on computer under my account and only logs in with his credentials within SharePoint (sign in as Different User) then the problem occures. I performed the same actions on the same library as the concerning user.

So ruled out are:
- Browser version
- Office version
- windows User Profile
- x86 vs x64
- MS Foundation Support installation
- add on SharePoint OpenDocuments Class

Please help me out.


April 23rd, 2015 8:30am

Do you have different versions of Office or SharePoint Designer or any Office product installed? 

You can try repairing office installation in that particular user machine and see what happens.

Thanks.

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April 24th, 2015 12:52pm

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