Hi,

We are working on SharePoint online instance and login with link (XYZGlobal.sharepoint.com), where XYZ is our organization name. When we login to the SharePoint online website, it takes us to the window where it asks for user name (email) and password.

But when we enter user name and press tab, then it takes us to the Federation.XYZ.com, where it ask for the user name and password again.

Is there a way / option after configuring which, SharePoint online system should ask me only one time user name and password.

Reference:

When we have procured Office365, we were facing same challenges with Email / OWA (outlook.office365.com) for our organization XYZ, but later this has been resolved by Microsoft. Here when user browse the link (email.XYZ.com), it is diverted to the link (federation.microsoft.com..........), where system ask for user name and password once. Once the credentials are validated, system automatically takes the user to (outlook.office365.com), where user can check his / her emails.

So now the question is for Microsoft online Technical team:

"Is there a way to resolve to online SharePoint issue of dual signin, and once resolved it should ask user name and password once".

Thanks in advance.

Regards,

AJ

• Edited by Jain Ashwani 14 minutes ago