Hello, We receive the following message when we try to use remote tools for some computers (Not all) The currently logged-in user does not have rights to access the client machine. You must provide the username, domain, and password of an account in the client's remote control operators group. other computer is working fine, we already check permission, restart client computer and check if DCOM enable on the client machine (Windows XP) Best Regards --- Abduljalil Abolzahab Technical Specialist - Microsoft Technical Forum: http://Forum.fourtyfivecorp.net

I think you are talking about Permitted Viewers register key Best Regards --- Abduljalil Abolzahab Technical Specialist - Microsoft Technical Forum: http://Forum.fourtyfivecorp.net

but why I need to change it manually, if I have 20 computers.... it should be done automatically, can you help me to find the reason of this issue. Best Regards --- Abduljalil Abolzahab Technical Specialist - Microsoft Technical Forum: http://Forum.fourtyfivecorp.net

I'll check Reg key and let you know. ThanksBest Regards --- Abduljalil Abolzahab Technical Specialist - Microsoft Technical Forum: http://Forum.fourtyfivecorp.net