I am running SCE 2007SP1 on a server, using Group Policy, and running a SCE 2007 SP1 Console on a remote PC (but just over a LAN connection). At times, the remote SCE Console becomes unresponsive for aslongas five minutes. There is no network communications between the server and PC running the console during these times. I've looked at the event logs on both machines and cannot identify anything going on that coincides with these freeze ups. Has anyone else experieinced this issue and even more important, does anyone have a solution to this issue? Thanks.

Hi,I'd like to suggest perform a Clean Boot first. A Clean Boot will allow us to isolate any device drivers or programs that are loading at startup that may be causing a conflict with other device drivers or programs that are installed in your computer.1) Run MSCONFIG.EXE. (MSCONFIG is a built-in tool for Windows XP\2003 systems.)2) In the Services tab, click "Hide All Microsoft Services" and click "Disable All". 3) In the Startup tab, click "Disable All". Click OK. (This will temporarily prevent third-party programs from running automatically during start-up.)4) Restart the computer. Does the problem still persist?If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You can use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.If the problem still exists, please re-install the remote console.--------------------Regards,Eric Zhang

Hi,Try to perform a clean boot on the remote console workstation:1) Run MSCONFIG.EXE. (MSCONFIG is a built-in tool for Windows XP\2003 systems.)2) In the Services tab, click "Hide All Microsoft Services" and click "Disable All". 3) In the Startup tab, click "Disable All". Click OK. (This will temporarily prevent third-party programs from running automatically during start-up.)4) Restart the computer. Does the problem still persist?If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You can use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.--------------------Regards,Eric Zhang

Thank you for your reply. To answer your questions about the SCE Server Ops Mgr Event Log: 164 errors out of 23,376 events over a 5 day period as follows: Event ID Count Descp 20022 136 Client HealthService not heartbeating 31569 9 Report Deployemnt process failed, server disconnected 27000 7 OpsMgr SDK Client timeout 26319 6 OpsMgr SDK object not found exception 109256 CrashListener PA module finds fileshare inaccessible There are no errors in the Ops Mgr Event Log on the computer where the console is slow at times. The SCE Server specs are as follows: CPU: Quad Core Xeon 2.13 GHz, 2 x 4MB cache, 1066MHz fsb RAM: 4 GB Disk: 15K Serial Attached SCSIrunning RAID 1 Win 2003 Standard R2 SP2 (32 bit), SQL Server 2005 SP2 SCE monitors 194 computers. I cannot identify any SQL Server bottlenecks through perfomance monitoring of SCE server's SQL instance when console is slow. Does this information give you any more ideas about why I am experieincing the slow remote SCE console? Thank you!

Hi,Please download Process Explorer from this website and running it to check which specific thread holds the CPUProcess Explorerhttp://technet.microsoft.com/en-us/sysinternals/bb896653.aspx--------------------Regards,Eric Zhang

Hello, again. Thank you for your reply. However, I need some more specificas in order to comply with your request to gather information from Process Explorer: Where do you want me to run Process Explorer: on the machine running the remote slow SCE console or on the SCE server itself? What exactly do you want from among the many, many pieces of information that Process Explorer displays about a process (something from under the threads tab of the of SCEconsole process's properties window, perhaps?) Please help! This problem has been going on for months now and it makes SCE unattractive as a product. Thank you, J McNemar

I belived I found the answer out to this one on my own. I had a few older and slow machines on the LAN and also over a WAN link in the SCE management group. I have replaced those machines with faster machines and now the SCE Console is considerably faster at all times. I beleive the Console/SCE Server is modal in nature, even though there is a cache, and would not let me proceed while it authenticated with or otherwise contacted the slow to respond machines. Thought I'd pass this along in case it helps someone else.jmc