Remote Assistance - Your offer to help could not be sent
I'm trying to use Remote Assistance through SCCM for the first time. When choosing Start, Remote Assistance, it comes back with the message "Your offer to help could not be sent". The target is an XP SP3 workstation and RA is allowed in the RA settings box. Also, I'm able to create an invitation and use RA directly, just not via SCCM. I've verified that my SCCM user account is a "Permitted viewer" under Remote Tools Client Agent Properties also. Any ideas?
August 3rd, 2010 11:31pm

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