Rejection and approval emails are missing reason text
Before user rejects or approves a request (via Outlook) he can write a reason. When the other user gets this rejection/approval email, the reason is missing. This is a default template, am i missing an attribute? Your request regarding the Group “Administrator's DG” has been denied. Request submitted on: 2010-02-03 07:19 (GMT) Request details: Attribute Old Value New Value ExplicitMember Marco Polo
February 3rd, 2010 10:38am
Anyone managed to do this? Is this supported?
February 8th, 2010 10:56am
In the default template, the reason is not include in the mail.To see it, you must connect to the site and check the request detail.I have try to add the attribute in the mail body to see this detail ([//Request/RequestStatusDetail]), but nothing is displaying.Maybe the Request Status Detail is not writing in the original Request before the Denied Mail is sending, or my body mail is not correct.
February 8th, 2010 5:35pm
Reason is an attribute on ApprovalResponse object and not on Request object. When default owner approval activity notification sends the emails, it will not be able to resolve the approval and approval response objects as it has information only about the request object.To accomplish this you may have to write a custom activty where you store the reason in a workflow parameter like WorkflowData and use this in notification email.Thanks,Sri
February 10th, 2010 1:11am
As the deny response is part of the authorization owner approval workflow, it is difficult to custom it.By your method, the requestor will receive 2 mail with one frome the approval process and the othe from the custom activity.Just one point to remark, the reason can be enter in the mail even if you accept, but FIM does not store the reason in this case.
February 10th, 2010 12:47pm