Regular event 5553: The SID structure could not be converted to string SID
Hi,
We are getting the following regularly on our Sharepoint 2007 web application server:
Event Type: Error
Event Source: Office SharePoint Server
Event Category: User Profiles
Event ID: 5553
Date: <date>
Time: <time>
User: N/A
Computer: <machinename>
Description:
failure trying to synch site <siteID> for ContentDB <contentDBID> WebApp <webAppID> Exception message was The SID structure could not be converted to string SID. The Win32 API call failed..
The content DB was moved over to a new farm running Sharepoint 2007 SP2 on W2k8R2 with no post SP2 updates applied. I did run the preparetomove operation before we removed the content DBs from the old server, and then I read about the preparetomove
operation causing other issues. I did notice that the move flag was set on the relevant sites, so I ran the -undo command, and now all the sites are not marked as being moved.
This is causing AD information and Sharepoint memberships not to be reflected in the web apps themselves.
Any suggestions?
Thanks.
Andrew.
Andrew Hodgson
June 23rd, 2011 1:46pm
Hi,
From your symptom, there are several reasons for this issue: firstly, if one user profile were corrupt and mapped against the wrong my site. The resolution were to
delete the profile entry and start the full profile sync, optional you can delete the affected My site.
Secondly, corruption in SSP could also result in this issue. The resolution is to create new SSP and set to default.
Thanks,
Rock Wang
TechNet Subscriber Support in forum
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tnmff@microsoft.com.Regards, Rock Wang Microsoft Online Community Support
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June 23rd, 2011 10:46pm
Hi,
Thanks, I will try and delete my MySite to see if it fixes the issue. I should also point out that when I run the command stsadm -o sync -listolddatabases 0, I am getting my content DB listed there as the only item in the list.
Thanks.
Andrew.Andrew Hodgson
June 24th, 2011 4:30am
Hi,
From you reply, you had run the stsadm -o sync -listolddatabases 0, and you got your
content DB listed there as the only item in the list.
You can run stsadm -o sync –deleteolddatabases 0, then check the effect.
For more information about sync : stsadm operation, check out this
article.
Thanks,
Rock Wang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support,
contact tnmff@microsoft.com.
Regards, Rock Wang Microsoft Online Community Support
Free Windows Admin Tool Kit Click here and download it now
July 2nd, 2011 11:34pm
Hi,
I did run the sync -deleteolddatabases 0, however, the content DB comes back as the only database after the next sync.
Thanks.
Andrew.Andrew Hodgson
July 3rd, 2011 6:55am