Hi All,

Let me explain the scenario first.

I have a list with a column "Approver". i have a SharePoint Designer list workflow which is initiated when a list item is changed and email is sent to Approver. There are reminder workflows also for this list which tracks if Approver has approved the item within given span of time. (This is working fine)

Now requirement is if Approver is changed later, then reminder workflows should be cancelled and new instances of these workflows should be created to send emails/reminder emails to new Approver.

I can only use SharePoint Designer workflows.

Can anybody let me know how to ahcieve this ?

Thanks in Advance.

Hi Danny,

How did you set the send email action in the reminder workflow?

I recommend to use the Approver column in the Send an Email action in the reminder workflow, so that the email will be sent to the new approver when the Approver column changes without cancelling the workflow.

Best regards,

Victoria

Hi Victoria,

Thanks for your reply.

I am using Approver column in Send Email action.

But my doubt is - When first time Approver is assigned, workflow initiates and send email. Then pause for. say 7 days after Approver is assigned, to send reminder (similarly it sends 4 reminders after a gap of 5 or 7 or 10 days). So in all there are one primary email + 4 reminder emails to be sent.

So after first email or reminder is sent and Approver is changed, i want the workflow to initiate from start again, considering new Assigned date.

Hi Danny,

If that is the case, you may need to use code to detect if the approver has been changed and then stop the reminder workflow and start a new instance on the item.

Best regards,

Victoria