Randomly Getting StoragePermanentException after Exchange 2010 installation

Hi,

I am doing some testing of automating installation of Exchange 2010 on Windows 2008 R2 using Chef, and the isntallations seem to be working according to the setup logs.  But, as post-installation testing, I log into OWA as the domain Administrator user right after the installation attempt and sometimes, I get a StoragePermanentException error, similar (actually exactly like) to the one here:

http://msexchangeguru.com/2011/02/28/owa-error/

As I posted on that page comments, it seems like the 2nd solution, going into AD users and computers and checking the "inheritable" checkbox seems to fix the problem, and I think I even found a reference explaining what is causing the problem:

https://support.microsoft.com/en-us/kb/949527

But, (a) I don't quite understand the explanation of the cause and (b) I don't understand why the problem would happen after some of the test installations, but not occur after other test installations.  Obviously, even though I am using Chef to perform the installation, I must be doing some "slightly" differently in the preparation to run the Chef run, but I can't figure out what that might be.

To test install, I have a base Windows 2008 R2 image, and then:

- I clone the Win2K8 R2 image and then run sysprep , then

- I re-IP the machine to point to the DNS on my domain controller, then

- I join the Win2K8 R2 machine to the domain.

I then initiate the Chef run to do the Exchange installation, and then I test accessing to OWA as the <domain>\Administrator user after the installation has completed.

What could it be that I'm doing that might cause this problem to occur sometimes and not others?

Thanks,

Jim

July 18th, 2015 10:46pm

Hi,

I am doing some testing of automating installation of Exchange 2010 on Windows 2008 R2 using Chef, and the isntallations seem to be working according to the setup logs.  But, as post-installation testing, I log into OWA as the domain Administrator user right after the installation attempt and sometimes, I get a StoragePermanentException error, similar (actually exactly like) to the one here:

http://msexchangeguru.com/2011/02/28/owa-error/

As I posted on that page comments, it seems like the 2nd solution, going into AD users and computers and checking the "inheritable" checkbox seems to fix the problem, and I think I even found a reference explaining what is causing the problem:

https://support.microsoft.com/en-us/kb/949527

But, (a) I don't quite understand the explanation of the cause and (b) I don't understand why the problem would happen after some of the test installations, but not occur after other test installations.  Obviously, even though I am using Chef to perform the installation, I must be doing some "slightly" differently in the preparation to run the Chef run, but I can't figure out what that might be.

To test install, I have a base Windows 2008 R2 image, and then:

- I clone the Win2K8 R2 image and then run sysprep , then

- I re-IP the machine to point to the DNS on my domain controller, then

- I join the Win2K8 R2 machine to the domain.

I then initiate the Chef run to do the Exchange installation, and then I test accessing to OWA as the <domain>\Administrator user after the installation has completed.

What could it be that I'm doing that might cause this problem to occur sometimes and not others?

Thanks,

Jim

Hi,

I just found this other discussion:

https://social.technet.microsoft.com/Forums/exchange/en-US/d7f7166d-ee7e-4d5a-a391-e977b4858eab/user-cannot-login-exchange-2007

From that it appears that the domain Administrator user should NOT have been able to log into OWA because that account should specifically have the inheritable checkbox unchecked.

Is that correct?

If so, then I guess I still have the opposite question about why it is that sometimes after the Exchange installation, the domain Administrator user CAN log into OWA?

Jim

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July 19th, 2015 12:21am

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