Hi all,

I have strange problem with few of SCCM components. We have configured SCOM alerts for SCCM. From two months, I'm getting thousands alerts from SCOM which report about problem (CRITICAL) with SMS_INBOX_MONITOR, SMS_OUTBOX_MONITOR, SMS_OFFER_STATUS_SUMMARIZER and others. After few minutes I'm getting another SCOM mail with info about closed alerts. And again and again.

On Monitoring->Component status all components looks fine and has "OK" status. But when I check details there is something like this:

"Message ID 4630: Component status summarizer detected that avability of component SMS_INBOX_MONITOR has changed to failed. 

SCCM enviroment looks fine and stable. I'm loosing mind to checking what can be wrong. I will be glad and happy for any advices and suggestions. Thank you.

Solution: Verify that the condition persists by examining compmon.log and then check the component's log file.

Hi,

Any useful information in the logs?

Best Regards,

Joyce Li

Hi

Thank you for answer.

In Compmon.log there is:

Checking components ...
Failed to read the required Operations Management component registry key values on local computer; error = 6 (0x6).
Failed to read in current property values and initialize COpsMgmtComponent object; error = 6 (0x6).
Can not get the current execution state for component Windows_Intune_Service since it is not installed or completed installing.
Waiting until the next polling cycle in 300 seconds from now.

In mpcontrol.log, inboxmon.log is clear. No errors or warrnings.

In inboxmgr.log there is (I don't know it is normal:

Hi,

From the logs you provided, the error(Failed to read the required Operations Management component registry key values on local computer; error = 6 (0x6).) might be caused by missing files or missing registry settings, and/or permissions to those file and registry settings, which is causing the services to not be able to start or function as expected.

Could you please check the component status messages to see whether there are any other errors before Message ID 4630?

Best Regards,

Joyce Li

Hi,

Joyce--> Thank you for answer. Befroe 4630 is this:

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

Since no one has answer this post, I recommend opening  a support case with Microsoft Customer Support Services (CSS) as they can work with you to solve this problem.