I have an AD forest/domain and am joined to the domain, logged in as a domain user.

I'm using RMS 1.0 with SP2 on a Windows Server 2003 server with SP1.

I have been using Office 2010 with RMS fine, and this still works.

I have now installed Office 2013, and RMS is not working. When I open a protected file I get the following error:

"You do not have permission to open this document"

When I open a new document and try to protect it by going to Protect Document -> Connect to Digital Rights Management Servers and get templates I get the following error:

"To use content with restricted permission you must reinstall and repair the Windows Rights Management components. If the problem continues, contact your administrator"

My client is Windows 8. I am running Office 2010 and Office 2013 together on the same client (I need Outlook 2010 as I have Exchange 2013, and I just installed the whole lot as my research suggested this would be OK and I thought I would have access to both versions during my learning transition).

As I've said, RMS works fine with Office 2010.

On the RMS server I am seeing the following events when I unsuccessfully try to open a protected document in Office 2013:

A client request contains secure data that is not trusted and that cannot be processed. The following information was reported: Microsoft.DigitalRightsManagement.Licensing.UntrustedPersonaCertException: The account certificate supplied by the requestor was not issued by a trusted user domain server.
   at Microsoft.DigitalRightsManagement.Core.ComponentBase.ValidatePersonaCert(PersonaCertificate oPersonaCert)
   at Microsoft.DigitalRightsManagement.Licensing.LicensePipeline.GenerateEUL(PersonaCertificate oPersonaCert, SignedRightsLabelDocument signedRightsLabel, String Ticket, IDrmsPropertyBag propertyBag)
   at Microsoft.DigitalRightsManagement.Licensing.LicensePipeline.PipelineAcquireLicense(AcquireLicenseParams[] RequestParams, HttpRequest request, IIdentity userIdentity)

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Help!

Anyone?!

I'm very disappointed that nobody seems able to help. Does anybody have any guidance on this at all?

I am having the exact same problem only my clients are Windows 7 64 and 32 bit.  I originally posted in a different forum and was given several links which I had already read many times and was told to post here as the techs here were more informed in IRM.  Here's hoping someone replies with an answer.

I don't think Office 2013 is supported with Windows RMS 1.0. Given that Windows RMS is getting close to the end of its support lifecycle you should consider upgrading it to AD RMS or moving to AAD RM.

In the meantime, make sure to update your server's SLC since the ones in existing Windows RMS servers have intermediate certificates in the chain that will be expiring in November.