Hello,
I am unable to install ProClarity 6.3 on a new server. It seems to be some sort of problem creating the web sites etc on IIS. There are no new web sites or virtual directories created in IIS, and the ProClarity Admin Tool cannot connect to the server.
The diagnostics file is reproduced below.
I have also tried:
- Installing ProClarity 6.2
- Uninstalling and re-installing IIS (several times)
- New or existing PAS database
Thanks,
Les
ProClarity Diagnostic Report
PCDiagnosticTool.exe version: 6,3,129,200
July 14, 2011 - 4:43 pm
System Information
System Processor :Intel(R) Xeon(R) CPU X5670 @ 2.93GHz
Vendor ID : GenuineIntel
Processor ID : x86 Family 6 Model 26 Stepping 4
Processor Speed : 2934 MHz
Memory Information
Total Physical Memory : 2,097,151 KB
Total Available Physical Memory : 2,097,151 KB
Total Paging File Size : 4,194,303 KB
Total Available Paging File Memory : 4,194,303 KB
Statistics for Drive C:
Sectors Per Cluster : 8
Bytes Per Sector : 512
Free Space : 47,087 MB
Total Space : 61,439 MB
Statistics for Drive D:
Sectors Per Cluster : 8
Bytes Per Sector : 512
Free Space : 43,175 MB
Total Space : 102,399 MB
Statistics for Drive E:
Sectors Per Cluster : 8
Bytes Per Sector : 512
Free Space : 32,859 MB
Total Space : 33,785 MB
Statistics for Drive F:
Sectors Per Cluster : 8
Bytes Per Sector : 512
Free Space : 19,609 MB
Total Space : 23,548 MB
Operating System Information
Platform : Windows 2003
OS Version : 5.2.3790
Service Pack : Service Pack 2
OS Language : English (United States)
User Default Locale : English (Australia)
System Default Locale : English (Australia)
Installed ProClarity Components
Software Information
Internet Explorer Version : 7.0.5730.11
Netscape Navigator Version : - Key Does Not Exist -
Analysis Services 2000 Version : 8.0.2039.0
Default MSOLAP Provider :Microsoft OLE DB Provider for Analysis Services 9.0
.NET Framework Versions : v1.1.4322, v2.0.50727
Office 2003 File Version Information
EXCEL.EXE :- File Not Found -
OUTLOOK.EXE :11.0.5510
POWERPNT.EXE :- File Not Found -
WINWORD.EXE :- File Not Found -
MSACCESS.EXE :- File Not Found -
Pivot Table Services File Version Information
MSOLAP.DLL :7.0.1458.0219
MSMDCUBE.DLL :7.0.1458.0219
MSMDGDRV.DLL :7.0.1460.0531
MSOLAPR.DLL :7.0.1458.0219
MSOLAPUI.DLL :7.00.1458
MSDMENG.DLL :8.00.2039
MSDMINE.DLL :8.00.2039
MSMDCB80.DLL :8.00.2039
MSMDGD80.DLL :8.00.2039
MSOLAP80.DLL :8.00.2039
MSOLUI80.DLL :8.00.2039
MSDMINE.RLL :8.00.2039
MSOLAP80.RLL :8.00.2039
OLAPUIR.RLL :8.00.2039
MSMDUN80.DLL :2000.080.2039.00
XMLRW.DLL :2.00.3604.0 built by: (_sqlbld)
XMLRWBIN.DLL :2.00.3604.0 built by: (_sqlbld)
MSMGDSRV.DLL :2005.090.1399.00
MSMDLOCAL.DLL :2005.090.1399.00
MSOLAP90.DLL :2005.090.1399.00
MSOLUI90.DLL :2005.090.1399.00
MSMDSRV.RLL :2005.090.1399.00
MSOLUI90.RLL :2005.090.1399.00
Microsoft Data Access Components File Version Information
MSADER15.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSADO15.DLL :2.82.4795.0 (srv03_sp2_gdr.101103-0357)
MSADO20.TLB :2.82.4795.0 (srv03_sp2_gdr.101103-0357)
MSADO21.TLB :2.82.4795.0 (srv03_sp2_gdr.101103-0357)
MSADO25.TLB :2.82.4795.0 (srv03_sp2_gdr.101103-0357)
MSADOMD.DLL :2.82.4795.0 (srv03_sp2_gdr.101103-0357)
MSADOR15.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSADOX.DLL :2.82.4795.0 (srv03_sp2_gdr.101103-0357)
MSADRH15.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSJRO.DLL :2.82.4795.0 (srv03_sp2_gdr.101103-0357)
MSADCE.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSADCER.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSADCF.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSADCFR.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSADCO.DLL :2.82.4795.0 (srv03_sp2_gdr.101103-0357)
MSADCOR.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSADCS.DLL :2.82.4795.0 (srv03_sp2_gdr.101103-0357)
MSADDS.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSADDSR.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDAPRSR.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDAPRST.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDAREM.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDAREMR.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDFMAP.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDADC.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDAENUM.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDAER.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDAORAR.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDAOSP.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDAPS.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDASC.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDASQL.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDASQLR.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDATL3.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDATT.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
MSDAURL.DLL :9.2.3959.0 (srv03_sp2_rtm.070216-1710)
MSXACTPS.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
OLEDB32.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
OLEDB32R.DLL :2.82.3959.0 (srv03_sp2_rtm.070216-1710)
SQLOLEDB.DLL :2000.086.3959.00 (srv03_sp2_rtm.070216-1710)
SQLOLEDB.RLL :2000.086.3959.00 (srv03_sp2_rtm.070216-1710)
SQLXMLX.DLL :2000.086.3959 (srv03_sp2_rtm.070216-1710)
SQLXMLX.RLL :2000.086.3959 (srv03_sp2_rtm.070216-1710)
Chart Version Information
ChartFX.ClientServer.Annotation.dll:- File Not Found -
ChartFX.ClientServer.Borders.dll:- File Not Found -
ChartFX.ClientServer.CategBar.dll:- File Not Found -
ChartFX.ClientServer.Core.dll:- File Not Found -
ChartFX.ClientServer.Data.dll:- File Not Found -
File Version Information
MSXML.DLL :8.00.7002.0
MSXML3.DLL :8.100.1051.0
MSXML3R.DLL :8.20.8730.1
MSXML4.DLL :4.20.9876.0
MSXML4R.DLL :4.10.9404.0
MSXML6.DLL :6.20.2003.0
MSXML6R.DLL :6.00.3883.0
OLEAUT32.DLL :5.2.3790.4202
OLEPRO32.DLL :5.2.3790.3959
STDOLE2.TLB :5.2.3790.3959
ASYCFILT.DLL :5.2.3790.4676
MSVCRT.DLL :7.0.3790.3959 (srv03_sp2_rtm.070216-1710)
MSVCP70.DLL :- File Not Found -
MSVCR70.DLL :7.00.9466.0
MSVCP71.DLL :7.10.3077.0
MSVCR71.DLL :7.10.3052.4
MSVCP80.DLL :- File Not Found -
MSVCR80.DLL :- File Not Found -
XML Tests
Active XML Library File - msxml3.dll
Test File Name: C:\Documents and Settings\a-lrussell\Application Data\ProClarity\Client\testPCDT.xml
Passed - XML Document Object Creation Test
Passed - XML Element Object Creation Test
Passed - XML Child Object Append Test
Passed - XML File Save Test
Passed - XML Child Object Removal Test
Passed - XML File Load Test
ProClarity Analytics Server Report
Product Version: 6,3,129,200
ASP Path: C:\Inetpub\wwwroot\PAS\
IIS Virtual Directory: PAS
Registered Servers:
WNRYDDB02
Machine Name: WNRYDDB02
URL: http://WNRYDDB02/PAS
Comparing against ProClarity Analytics Server version 6,3,129,200 ...
Different version: C:\Program Files\Common Files\ProClarity\Server\SetupGuide.pdf
CreateControl Tests
-- All Components Created Successfully --
CreateCOMObject Tests
Failure - PACCESS.PAccessMgr
Error Message: The system cannot find the path specified