I could see this being done in a coded InfoPath form via VSTA, however, I am not aware of any action, rule or control in InfoPath that would allow such a thing. Check the form options via the menu, see if the Programming tab/menu shows any code for the form.
If it is not an administrator approved form template it has no code. In any case I think it is a weird request from them. If it was printing to the printers (four of them at the same time) before, then the code for that in the form, if any, would not
have changed.
What would have changed is the printers and their names....if it really did work that way before, the problem is with the printers or the network, not the form necessarily though if there is code to update, you would have to update the printer string, however;
if there is no code, then I think this is an imagined feature that they think worked this way when it did not in fact.
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Edited by
techieplaya
Saturday, September 12, 2015 2:18 AM