Pop Up: The software you are installing for this hardware has not passed Windows Logo testing  - AntiVirus

When deploying Endpoint Protection with SCCM 2012, some workstations are getting a popup saying:

The software you are installing for this hardware has not passed Windows Logo
testing and it references "Antivirus". Upon clicking continue anyway it finished installing.

I'm not able to duplicate it on command and not sure why it's happening. Anyone else see this or have ideas on how to troubleshoot?

October 31st, 2012 7:51pm

Could you please provide a screenshot?
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October 31st, 2012 8:19pm

Looks identical to this: http://support.citrix.com/article/html/images/CTX127402-1.gif

Where this screen shot says "Printers" ours says "Antivirus"

November 1st, 2012 3:59am

anyone?
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November 1st, 2012 7:56pm

Without a real screenshot (and maybe even being there), it's hard to say. IME this is not normal behavior and my first thought is that this is actually some malware causing this.
November 1st, 2012 7:59pm

Without a real screenshot (and maybe even being there), it's hard to say. IME this is not normal behavior and my first thought is that this is actually some malware cau
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November 8th, 2012 12:31pm

Anyone?
November 12th, 2012 5:54pm

1 more bump...
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November 15th, 2012 12:27pm

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

February 8th, 2015 5:31pm

Since no one has answer this post, I recommend opening  a support case with CSS as they can work with you to solve this problem.

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April 25th, 2015 9:58am

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