People_DL_import not running - Membership & BDC Import Status idle
Recently, we noticed that not all of our AD groups were showing up in MOSS people picker for audiences, and those that were did not always have the correct number of users in them.
Investigating this, we discovered that on the "User profiles and properties" page of the SSP, the "Membership & BDC import status" was always idle.
Clicking the "View import log" link, and choosing "PEOPLE_DL_IMPORT" in the
"Content Sources" drop down revealed that the last time crawled was over a
week ago.
Starting a full profile import did not have any effect - the profiles
appeared to import OK, but the membership and bdc import status remained with
a status of "idle"
I have managed to update the group memberships manually by using the
powershell script below:
$spsite = new-object Microsoft.SharePoint.SPSite(http://SITEURL)
$sc = [Microsoft.Office.Server.ServerContext]::GetContext($spsite)
$cm = new-object
Microsoft.Office.Server.UserProfiles.UserProfileConfigmanager($sc)
$cm.StartDLImport();
$spsite.Dispose()
which manually starts the DL import (the user profiles and management page
shows the membership and BDC status is enumerating, then importing). Doing
this manually, the import logs then show entries for the PEOPLE_DL_IMPORT
content source. All of them appear to be successful, but most have the
message"
"Crawled (The directory property cannot be found in the cache. )"
I am not sure of the significance of this message???
I have been through the logs, and have found nothing that appears (to me) to
be significant.
I have tried many things found on the web including:
restart the search service
restart the timer service
restart the servers
change the service account of the search service
reset all crawled content
do a full profile import
#MOSS and AD Membership for Audiences no longer compiling
http://social.technet.microsoft.com/Forums/en-US/sharepointadmin/thread/0a544aaa-eb7c-4d4c-b2ef-43678913ccf8
http://antekcg.spaces.live.com/blog/cns!947BAB7368756C02!2308.entry
http://calehoopes.blogspot.com/2007/11/moss-user-profile-import-why-can-i-find.html
http://www.tech-archive.net/Archive/SharePoint/microsoft.public.sharepoint.portalserver/2006-10/msg00586.html
...
Can anyone tell me how I get the PEOPLE_DL_IMPORT process to start running
automatically again, or at least point me in the direction of how to get more
information so that I can troubleshoot this????
Thanks in advance for any assistance!
August 4th, 2010 5:10am
this problem is still occurring for me - any suggestions on how to troubleshoot this would be very much appreciated!
Thanks in advance!
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August 17th, 2010 10:02am
I think we need a little more information to determine what is causing this problem.
I would suggest that we turn up verbose logging for :
• Business Data
• Timer
• Timer Job
• User Profiles
This should get us enough information to start digging into the issue.
Fred Ellis - MSFT - "Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
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November 3rd, 2010 1:03pm