Patches not being applied even though required

I have numerous Win7 x64 client machines that are not getting updates.

Software update group created (Win 7x64) and all available 64 bit updates downloaded and deployed to Win7 TEST collection.  I can see that a large number of the updates are missing from TEST laptop when using SCCM Deployment Monitoring Tool from Config Mgr Toolkit.  However the log is telling me:


CTargetedUpdatesManager::DetectRebootPendingUpdates - Total Pending reboot updates = 0	UpdatesDeploymentAgent	05/18/2015 9:18:50 AM	4752 (0x1290)
Assignment {D74040F4-9619-439D-95A0-4395CA342D5B} has total CI = 261	UpdatesDeploymentAgent	05/18/2015 9:18:50 AM	4752 (0x1290)
Assignment ({D74040F4-9619-439D-95A0-4395CA342D5B}) reconnected to the existing job ({38317A59-427A-41B3-8BA8-2C3D2F0F4EAE}) successfully.	UpdatesDeploymentAgent	05/18/2015 9:18:50 AM	4752 (0x1290)
No current service window available to run updates assignment with time required = 1	UpdatesDeploymentAgent	05/18/2015 9:18:50 AM	4752 (0x1290)
Startup task completed	UpdatesDeploymentAgent	05/18/2015 9:18:50 AM	4752 (0x1290)
User logon system task	UpdatesDeploymentAgent	05/18/2015 9:21:07 AM	3672 (0x0E58)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0	UpdatesDeploymentAgent	05/18/2015 9:21:31 AM	4580 (0x11E4)
Progress received for assignment ({D74040F4-9619-439D-95A0-4395CA342D5B})	UpdatesDeploymentAgent	05/18/2015 9:24:16 AM	2940 (0x0B7C)
Message received: '<?xml version='1.0' ?><SoftwareUpdatesMessage MessageType='EvaluateAssignments'><UseCachedResults>True</UseCachedResults></SoftwareUpdatesMessage>'	UpdatesDeploymentAgent	05/18/2015 9:45:29 AM	5952 (0x1740)
Assignment {0257EA54-13B4-45ED-A89A-BE43761712D9} has total CI = 1	UpdatesDeploymentAgent	05/18/2015 9:45:29 AM	5952 (0x1740)
Detection job ({BCDC4C40-04F0-4C9A-A8EC-535F43721443}) started for assignment ({0257EA54-13B4-45ED-A89A-BE43761712D9})	UpdatesDeploymentAgent	05/18/2015 9:45:29 AM	5952 (0x1740)
Started evaluation for assignment ({0257EA54-13B4-45ED-A89A-BE43761712D9})	UpdatesDeploymentAgent	05/18/2015 9:45:29 AM	5952 (0x1740)
Assignment({D74040F4-9619-439D-95A0-4395CA342D5B}) already in progress state (AssignmentStateDetecting). No need to evaluate	UpdatesDeploymentAgent	05/18/2015 9:45:29 AM	5952 (0x1740)
Evaluation initiated for (1) assignments.	UpdatesDeploymentAgent	05/18/2015 9:45:29 AM	5952 (0x1740)
DetectJob completion received for assignment ({0257EA54-13B4-45ED-A89A-BE43761712D9})	UpdatesDeploymentAgent	05/18/2015 9:45:30 AM	5916 (0x171C)
Update (Site_A32141CF-6778-491B-AFAD-A0E13D0579C8/SUM_3f4b33e1-ee77-4965-99ba-358ee501e822) added to the targeted list of deployment ({0257EA54-13B4-45ED-A89A-BE43761712D9})	UpdatesDeploymentAgent	05/18/2015 9:45:30 AM	5916 (0x171C)
Optional assignment, no advance download needed.	UpdatesDeploymentAgent	05/18/2015 9:45:30 AM	5916 (0x171C)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0	UpdatesDeploymentAgent	05/18/2015 10:07:08 AM	3404 (0x0D4C)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0	UpdatesDeploymentAgent	05/18/2015 10:07:08 AM	3404 (0x0D4C)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0	UpdatesDeploymentAgent	05/18/2015 10:07:11 AM	3404 (0x0D4C)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0	UpdatesDeploymentAgent	05/18/2015 10:07:11 AM	3404 (0x0D4C)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0	UpdatesDeploymentAgent	05/18/2015 10:07:12 AM	3404 (0x0D4C)
Any help on how to figure out why these missing updates are not being made available even?
May 18th, 2015 12:14pm

One of the 3 machines in the collection successfully pulled the updates down, but the test box has not, getting the above in the logs.

The part that is the most confusing to me is:  Total actionable updates = 0

When I know there are 50+ critical updates in the Software Update Group that I have created, that the workstation needs.

Any help is greatly appreciated.

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May 18th, 2015 3:35pm

You might want to try this: Delete the WMI root\ccm namespace and restart SMS Agent Host. That will initiate a repair of the client and should fix it.
May 18th, 2015 3:53pm

I saw the repair take place, but still getting the same error.

GetUpdate - failed to get targeted update, error = 0x87d00215.	UpdatesDeploymentAgent	05/18/2015 4:05:23 PM	5984 (0x1760)
GetUpdate failed, error 87d00215	UpdatesDeploymentAgent	05/18/2015 4:05:23 PM	5984 (0x1760)
CCCMUpdatesDeployment::GetUpdate failed, error = 0x87d00215	UpdatesDeploymentAgent	05/18/2015 4:05:23 PM	1224 (0x04C8)
In addition I'm seeing this on the problem machine.  If the updates had NOT worked on the other test machine I would think there was an issue
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May 19th, 2015 10:24am

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

August 23rd, 2015 5:06pm

Since no one has answer this post, I recommend opening  a support case with Microsoft Customer Support Services (CSS) as they can work with you to solve this problem.

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September 5th, 2015 12:42pm

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