Hi all-

We are running Exchange 2007 (in a single box enviornment). One of our workstations is not receiving email. She is running XP Pro SP2, Outlook 2007. She can send fine, however, receive does not work, and there are no NDR's. I've checked the queue and they are not there. I've also gone through the mail flow troubleshooter, and office diagnostics with no luck.

Please help!!

Thanks,

Melissa

I managed to resolve this on my own... I took outlook out of "cached" mode, and all the emails appeared. :-)

Hi Missy,

More information for your reference:

If Outlook can't work well in cache mode, it can be caused by the corrupted OST file.

An Offline Folder file (.ost) (Offline Folder file: The file on your hard disk that contains offline folders. The offline folder file has an .ost extension. You can create it automatically when you set up Outlook or when you first make a folder available offline.) is used to keep a local copy of your Exchange Server mailbox on your computer. The items in your .ost file are synchronized with the server when a connection is available.

http://technet.microsoft.com/en-us/library/aa997781(EXCHG.65).aspx

Thanks,

Elvis

Elvis,

I have the same problem as Missy, but she is smarter than I. I can no longer receive email using outlook 2003. I have no idea how to start correcting the problem. I tried disabling my AVG email scan of incoming messages, but that did not help. My gmail addy is johnbougearel@gmail.com

I managed to resolve this on my own... I took outlook out of "cached" mode, and all the emails appeared. :-)

 

I am try your way, but sometime the emails is late and not show :(