Outlook unable to synchronize SharePoint library - error 0x80004005
We have one large library (~10 GB) on SharePoint that cannot be synchronized with Outlook, even if you only attempt to synch one of the smaller sub folders in the library. Other libraries (or other library sub folders) work fine with Outlook. This is with MOSS 2007 SP1 and Outlook 2007 SP2. The error is:Task 'SharePoint' reported error (0x80004005): 'An error occurred either in Outlook or SharePoint. Contact the SharePoint site administrator.' Reproducing the error Open up the large SharePoint document library in Internet Explorer From the Actions menu, select Connect to Outlook Select Allow on the stssync: security warning that pops up Outlook automatically tries an initial sync and sync status immediately shows the above error.
February 19th, 2010 8:08pm

Hi,Check the followinghttp://blogs.msdn.com/mahuja/archive/2008/04/01/errors-syncing-sharepoint-2007-lists-with-outlook-2007.aspxBest Regards, Ammar MCT http://ahmed-ammar.blogspot.com Posting is provided "AS IS" with no warranties, and confers no rights.
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February 19th, 2010 8:39pm

Unfortunately, stopping the System Event Notification Service did not resolve the problem.
February 19th, 2010 8:52pm

Hi,Ok, hope this helphttp://support.microsoft.com/default.aspx?scid=kb;en-us;961752&sd=rss&spid=11335Best Regards, Ammar MCT http://ahmed-ammar.blogspot.com Posting is provided "AS IS" with no warranties, and confers no rights.
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February 19th, 2010 9:15pm

The February 2009 roll-up for Outlook does not apply to SP2 clients. We have SP2 distributed on most machines now.
February 19th, 2010 10:19pm

Hi beethoven05, Thanks for posting! Based on your description, the issue occurred on the library only. The library itself may be the cause of the issue. Could you please make a test following the action plan? 1. Navigate to the document library > Settings page, click Save document library as template, 2. Fill the required fields and make sure Include Content option is unchecked and click OK. 3. Create a new document library based on the saved template. 4. Upload some documents. 5. Synchronize the document library with Outlook. 6. If the same error appears, navigate to the test document library > Settings page. 7. If Allow management of content types is set to Yes in Settings > Advanced Settings page. 8. Try to delete the customized content types one by one and see if one of the content types cause the issue. Let me know the result of the action plan. Thanks. Lambert Qin TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Sincerely, Lambert Qin Posting is provided "AS IS" with no warranties, and confers no rights.
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February 24th, 2010 11:45am

Hello Lambert, I have resolved this issue with the help of support as I outlined here - http://blog.luxem.org/2010/05/outlook-synchronization-of-sharepoint.html Thanks, Doug
June 9th, 2010 4:03pm

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